linkedin
  • Become a Seller

Get Free Advice

Show Price

BMC Helix Business Workflows logo bmc helix business workflows cognitive capabilities bmc helix business workflows dashboard bmc helix business workflows reporting bmc helix business workflows service target
bmc helix business workflows cognitive capabilities
bmc helix business workflows dashboard
bmc helix business workflows reporting
bmc helix business workflows service target

BMC Helix Business Workflows

Brand : BMC

Price On Request

Save Extra with 2 Offers

  • offer_icon Save upto 28%, Get GST Invoice on your business purchase |
  • offer_icon Buy Now & Pay Later, Check offer on payment page.

BMC Helix Business Workflows is an advanced service management software, using which business heads can automate, manage and scale their service delivery in an efficient manner. Business houses can fuel up the productivity level and engagement within their employees by allowing them to generate sel...Read more

  • AdviceGet Instant Expert
    Advice
  • PaymentSafe & Secure
    Payment
  • GuaranteedAssured Best Price
    Guaranteed

BMC Helix Business Workflows Software Pricing, Features & Reviews

What is BMC Helix Business Workflows?

BMC Helix Business Workflows is an advanced service management software, using which business heads can automate, manage and scale their service delivery in an efficient manner. Business houses can fuel up the productivity level and engagement within their employees by allowing them to generate self-sufficient and agile workflows as per their requirements. This whole process also redefines the relationship between IT and business, helping the companies in transforming themselves into a cognitive enterprise.

The intuitive user experience offered by the software makes it easier to allocate relevant solutions and resources as per their requirements. Further, BMC Helix Business Workflows displays issue-based knowledge articles in an automated manner, making it easier for the agents to offer a relevant solution. It also offers a universal service catalog to the users, which can be accessed from any browser or its dedicated mobile app.

How does BMC Helix Business Workflows help in encouraging collaboration?

With BMC Helix Business Workflows, users get to understand the essential needs of their business. They can encourage collaboration and bring in change within their business abiding by the following steps:

  1. With BMC Helix Business Workflows, users can add immediate value to the areas where the primary focus is on employee engagement.
  2. Admins can author and enable knowledge-based self-service articles in an intuitive manner.
  3. Companies can create an agile infrastructure that adapts to the changing demands within the system.
  4. Users can reduce the need for manual tasks and automate their common request-based workflows in an efficient manner.
  5. With BMC Helix Business Workflows, users can configure their workflows for Service Levels, Knowledge Management and Task Management.
  6. Organizations can customize the user experience for individual employees and generate workflows with self-service solutions.

Pricing of BMC Helix Business Workflows

The pricing of BMC Helix Business Workflows is available on request. You can send in a demo request and connect with product experts.

Compatible Platforms for BMC Helix Business Workflows

BMC Helix Business Workflows is a web-based software. It also has a dedicated mobile app for iOS and Android devices.

Benefits of BMC Helix Business Workflows

  1. Service Catalog: Users can use an enterprise catalog to define, create and publish a service in three simple steps.
     
  2. Advanced Search Optimization: The advanced search results offered by the software enhance ROI based knowledge management investments.
     
  3. Generation of Drag and Drop based Workflows: BMC Helix Business Workflows offer a wide variety of predefined workflow templates. Users can create and automate workflows without writing extensive codes.
     
  4. Reduces Issue-related Solving Time: The software displays knowledge articles in an automated manner the moment an issue gets viewed by an agent. It saves a lot of time that is needed for locating particular information.

BMC Helix Business Workflows Pricing & Plans

BMC Helix Business Workflows price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

BMC Helix Business Workflows Features

icon_check

Omni-Channel Engagement

BMC Helix Business Workflows offers an advanced conversational experience. Users can also make service requests through Helix

icon_check

Self Service

The software offers a detailed service catalog to all the employees that can be accessed from any browser or mobile app with

icon_check

Case Management

By using BMC Helix Business Workflows, users can manage cases and related lifecycle using a wide variety of tasks, resources and

icon_check

Knowledge Management

With BMC Helix Workflows, admins can generate and maintain a unified knowledge base within the entire organization.

icon_check

Service Target

The software helps admins in defining and monitoring service level targets in a hassle-free manner.  

icon_check

Cognitive Capabilities

With BMC Helix Business Workflows, users can leverage on cognitive capabilities and eliminate manual work. They can drive higher

icon_check

Integrations

BMC Helix Business Workflows can be integrated with other BMC applications and third-party systems via BMC integration

icon_check

Reporting

Detailed reports offered by the software help its users in understanding the details of each case, service levels and associated

icon_check

Formless Requests

Users can deliver a comprehensive modern case management system and quick case generation process via recommended templates,

icon_check

Tailored User Experience

With BMC Helix Business Workflows, users can leverage on innovation suite features to enhance their applications and customize

BMC Helix Business Workflows Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Language:
  • Windows iOS Android
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Phone, Email
  • English

BMC Helix Business Workflows Reviews and Ratings

banner

Would you like to review this product?

Submit Reviews

BMC Company Details

Brand Name BMC
Information BMC Software is a business service management platform offering cloud and IT management solutions for businesses.
Founded Year 1980
Director/Founders BMC Software
Company Size 1000+ Employees
Other Products BMC Helix Discovery , BMC Helix Remedyforce, Bmc Truesight, Control M , Track It

BMC Helix Business Workflows FAQ

A Users can gain intelligent conversational experiences via BMC Helix Chatbot. They can resolve services in a quick way by using knowledge articles and also receive in-app notifications from multiple channels.
A Users can simplify their service offerings, generate comprehensive audit reports, manage the productivity of individual teams and standardize information with pre-defined templates.
A Yes, Techjockey does offer online demos for BMC Helix Business Workplace. You just need to mention a preferable time schedule along with your demo request.
A Yes, the software helps in managing team productivity by offering detailed reports, dashboards and activity feed.
A Yes, BMC Helix Business Workplaceapp is for iOS and Android devices.

BMC Helix Business Workflows Alternatives

See All
Why Choose Techjockey?

Software icon representing 20,000+ Software Listed 20,000+ Software Listed

Price tag icon for best price guarantee Best Price Guaranteed

Expert consultation icon Free Expert Consultation

Happy customer icon representing 2 million+ customers 2M+ Happy Customers