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Bloomreach

Brand : BLOOMREACH

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Bloomreach Software Pricing, Features & Reviews

What is Bloomreach?

Bloomreach, a leading marketing automation and customer experience-building platform, helps organizations grow with the help of personalized marketing. It helps businesses understand what customers truly want, with the help of its data engine that integrates real-time product and customer data. Bloomreach combines the core components of an organization and allows them to concentrate only on the crucial parts of their work.

Apart from that, Bloomreach is stacked with features like delivering highly personalized marketing strategies, optimized merchandising, its own Generative AI, etc., which allows the user to work with utmost efficiency.

Why Choose Bloomreach?

Bloomreach is an advanced marketing automation software for a number of reasons. Some of them are listed below:

  • Advanced AI Capability: Bloomreach’ AI, Loomi, assists users with advanced AI and ML functionalities that help in generating new pathways, upselling their product, and increasing the company’s revenue and reputation. Using Loomi, one can do n-number of activities that include merchandising, researching the product, pathway creation, promoting brands, etc.
  • Personalizing Data: Bloomreach excels in creating rich data with the help of Loomi which further assists the user in touching every single touchpoint, leading the organization to grow on an immense level.
  • Manage content efficiently: It gives the freedom to create, manage, and publish your product across multiple channels with ease.
  • Increases your research radius: It increases the bandwidth of your research and provides them with relevant search results and product recommendations as per the users’ activity.

Bloomreach Software Addition Features

There are various additional functionalities of Bloomreach, that make it special. Some of them are as follows:

  • Advance Analytics: Provides effective insights, strong analytics, and automated report and dashboard creation. These reports are highly customizable and can be altered as per the users’ intent.
  • Optimizing merchandise: Using merchandise optimization, users can grow their reputation in their customer’s eye. By doing so, users can boost their profit.
  • Seamless product discovery: Customers may easily locate what they're looking for using Bloomreach's smooth product discovery. Bloomreach provides very relevant product suggestions and search results that are customized to each user's tastes by utilizing AI and sophisticated algorithms.

Who are the Potential Users of Bloomreach?

Bloomreach is developed for businesses of various sizes and domains, ranging from startups to large companies. Here is the list of industries that use Bloomreach:

  • Travel and Hospitality: Bloomreach provides personalized customer experiences, omnichannel integration, and delivering data-driven insights that are some of the essential requirements of a traveling firm and are fully fulfilled by Bloomreach. Some of the popular Travel and Hospitality companies that have benefited are Virgin Express Days, The Thinking Traveller, Kiwi.com, etc.
  • Lifestyle Applications: Software that provides health and fitness-related services uses Bloomreach as they need to send reminders and pop-ups to their customers and keep them engaged and up-to-date.
  • Fashion: Fashion industries search for functionalities like personalized shopping, content management, and easy access to their products, and Bloomreach provides all of these features.
  • D2C and brands: Bloomreach helps D2C and brands by providing them with high-profile segmentation, enhancing customers’ loyalty and thereby increasing their brand value.
  • Food and Beverages: The food industries use Bloomerach's visitor tracking feature. They use this feature to target appropriate users and promote their business.

Key Takeaways of Bloomreach

Let’s rewind and grab some key takeaways from Bloomreach.

  • Bloomreach uses its generative AI- Loomi, to personalize most of its activities. It acts as a helping hand to the users, as well as their customers.
  • It supports a huge chunk of integration that includes additional plug-ins, 3rd party apps, and other SaaS-based applications, which gives a sense of freedom.
  • Its ability to reach out to every single touchpoint and make sure that they are justified makes it a really good marketing automation software. By doing this, an organization can make sure that their customers’ requests are fulfilled from end-to-end.
  • Bloomreach facilitates advanced reporting and dashboard creation, using which users can represent their data that’s more visually appealing than ever before.

Bloomreach Pricing

To avail the services of Bloomreach users must get in touch with the sales team of Bloomreach. They have a confidential pricing module. To know about the subscription packages and the services that they’ll be getting alongside, one must contact their sales team and get acknowledgement. Meanwhile, Bloomreach demo version can be used by the user and get accustomed with the software.

Bloomreach Pricing & Plans

Bloomreach price is available on request

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Bloomreach Features

Core Functionalities

  • icon_check Contact Management Automatically organize, track, and nurture leads and contacts for personalized marketing outreach.
  • icon_check Behaviour Management A marketing technique that targets consumers with personalized content based on their past activity.
  • icon_check Templates Ready-to-use email and campaign templates
  • icon_check Landing Page / Web Forms Helps the user create attractive landing pages which further helps them attract new customers.
  • icon_check SMS Marketing Facilitates the users with a strategy that uses text messages to engage customers and generate sales.
  • icon_check A/B Testing Enables you to compare two versions of your page using the same URL making it easier for you to select the superior version.
  • icon_check Dynamic Content Produces personalized campaigns as per users' interests, behavior, and preferences.
  • icon_check User Access Management Allotting access to a specified user, as per their level of importance in the workflow
  • icon_check Behavioral Targeting Delivers messages and advertisements based on the users' activity.
  • icon_check Visual Editor Helps in quickly assembling campaigns by dragging and dropping elements.
  • icon_check Customer Journey Mapping Enables marketers to design and oversee automated customer journeys through a variety of media.
  • icon_check Progressive Profiling It collects the information from the user over time to create efficient consumer profiles.
  • icon_check Social Media Automation Process via which content gets scheduled on social media in an automated manner.
  • icon_check Automated Workflow Optimization Helps in boosting marketing efficiency by automating repetative tasks.
  • icon_check Cart Recovery Automation A tactic that sends automated messages to users who abandon their online shopping carts.
  • icon_check Compliance Management Ensure all marketing campaigns follow legal and industry regulations with automated compliance checks.
  • icon_check Content Marketing Automation Automate content creation, scheduling, and distribution to engage audiences across channels.
  • icon_check Custom Workflows Allows the user to streamline their workflow and educates them about the sections that need attention.
  • icon_check Loyalty Management Allows the users to strategize design patterns, manage, and analyze loyalty programs.
  • icon_check Through Channel Marketing Automation (TCMA) Helps companies with automated marketing activities across various channels.

Campaign Management

  • icon_check Omnichannel Omnichannel enhances customer experience across all platforms, boosting engagement, satisfaction, and conversions.
  • icon_check Performance Analytics Enables marketers to track, analyze, and optimize marketing campaign performance across different channels in real-time
  • icon_check Multichannel To plan, execute, and measure marketing tasks across multiple channels.
  • icon_check Channel Optimization Analyze and optimize marketing channels to maximize ROI with real-time performance insights.
  • icon_check Data Driven Optimization Uses analytical tools and data to enhance systems, procedures, and decision-making capabilities
  • icon_check Landing Page Optimization It assists the users with improving the design and layout of web pages and increases conversions.
  • icon_check Campaign Optimization Improve conversion rates, enhance user engagement and increase ROI.
  • icon_check Channel Management Manage multiple marketing channels seamlessly for consistent messaging and performance tracking.
  • icon_check Conversion Rate Optimization (CRO) Boost conversions by automating A/B testing, user behavior analysis, and performance improvements.
  • icon_check Advertising Management Process that involves planning and executing campaigns to promote a product or service

Email Marketing

  • icon_check Auto - Responders Send predefined messages to customers based on the choices that they make
  • icon_check Behavioral Targeting Delivers messages and advertisements based on the users' activity.
  • icon_check Email Optimization Segments your email in an optimal manner
  • icon_check Cart Recovery Automation A tactic that sends automated messages to users who abandon their online shopping carts.
  • icon_check Drip Campaigns Sends personalized promotional emails at predetermined intervals, as per the user's demographic

Lead Management

  • icon_check List Management Helps in organizing, maintaining, and optimizing lists of potential customers or leads
  • icon_check Lead Generation It helps in attrracting new potential customers
  • icon_check Lead Nurturing It engages with the potential customers to encourage them to make further purchases
  • icon_check Segmentation Helps in separating customers as per their choice, behaviour and their pattern.
  • icon_check Lead Qualification Helps the users in identify and prioritize the best leads.
  • icon_check Lead Scoring It uplifts potential customers based on their likelihood of becoming customers.
  • icon_check Leads Conversion It helps organization in converting potential client to prominent customers

WhatsApp Marketing

  • icon_check Auto - Responders Send predefined messages to customers based on the choices that they make
  • icon_check Behavioral Targeting Delivers messages and advertisements based on the users' activity.
  • icon_check Segmentation Helps in separating customers as per their choice, behaviour and their pattern.
  • icon_check Cart Recovery Automation A tactic that sends automated messages to users who abandon their online shopping carts.
  • icon_check Drip Campaigns Sends personalized promotional emails at predetermined intervals, as per the user's demographic
  • icon_check Bulk Messaging Facilitating the user with the feature of sending a huge number of text messages on multiple channels and individuals in one go.

AI Capabilities

  • icon_check Predictive Analytics Helps the users with analyzing the data using advance ML algorithms.
  • icon_check Customer Journey Mapping Enables marketers to design and oversee automated customer journeys through a variety of media.
  • icon_check Generative AI The system automates creating emails, ads, social media posts, images and product descriptions.
  • icon_check Smart Recommendations Provides the user with engaging content that could uplift the organization's revenue and reputation.
  • icon_check Subject Line Helper Assists the users with engaging email subjet lines

Integrations Supported

  • icon_check Third Party Integration Allows the user to integrate with several thrid party applications with ease.
  • icon_check Webhooks Messages that are sent from one application to another, when the trigger is set.
  • icon_check API Integration Ability to connect two or more applications via APIs.
  • icon_check Barcode Integration Deliver clients prewritten messages depending on specified triggers.
  • icon_check CRM Integration Integrate CRM systems to automate lead nurturing, sales processes, and track customer interactions.
  • icon_check Event Marketing Method via which particular behaviours or occurrences cause an automated reaction
  • icon_check Influencer Marketing It helps in building a partnership between influencers and brands that benefits both parties
  • icon_check Project Management With the help of AI, organizations can manage thier projects with utmost efficiency.

Analytics and Reporting

  • icon_check Predictive Analytics Helps the users with analyzing the data using advance ML algorithms.
  • icon_check Visitor Tracking Users can analyze and track customer's activity over the platform.
  • icon_check Real-Time & Actionable Insights Real-time data analysis with immediate data-driven recommendations for action.
  • icon_check Heatmaps Helps marketers spectate their visitor's activity on their page.
  • icon_check Live View It offers real-time insight into your audience's interactions with your marketing materials.
  • icon_check PDF Report Allows the user to export the data in PDF format
  • icon_check Session Recording Records visitor's interaction with the platform (including mouse movement as well)
  • icon_check Web Form Tracking Allows the user to track the activities of the users once they submit the form.
  • icon_check Dashboards Projects the user's data in a visual format

Alerts & Notifications

  • icon_check SMS Notification Keeps the customer notified of the changes via text messages.
  • icon_check Email Notifications You would be notified of the alterations that takes place in the campaign onto your email
  • icon_check Push Notifications A powerful tool that helps in converting clients to prominent customers
  • icon_check In-App Notifications Facilitates the user with notification with-in the app as well.
  • icon_check Desktop Notification Gives you a pop-up notification on your desktop itself.
  • icon_check Real-Time Alerts Allows companies to instantly send clients tailored and pertinent marketing messages.

Bloomreach Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • API Integration
  • Live Online, Webinars, Documentation, Videos
  • Nederlands, English, français
  • AI Integrated

Bloomreach Reviews

80%

Have recommended this product

Overall Score

3.7/5
Based on 11 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

Pros

pros_icon “The content management system in Bloomreach is excellent. The platform’s integration with other tools has made our work processes smoother and content creation easier.” Ankita Patidar - Aug 26, 2024

pros_icon “Bloomreach provides insights based on data that have improved our sales. We can now create more targeted marketing campaigns.” Anjan - Aug 12, 2024

pros_icon “Bloomreach’s merchandising optimization features has helped us improve our product visibility.” Shobhit Tripathi - Aug 12, 2024

Cons

cons_icon “ It can be tough to get started if you do not have much knowledge about data integration or AI. ” Prabhjot Sinhh - Aug 12, 2024

cons_icon “The platform is expensive compared to other options available in the market.” Komal Mittal - Jun 25, 2024

cons_icon “The software is difficult to use, especially if you’re not familiar with advanced analytics. ” Farman Khan - Jun 25, 2024

Bloomreach Video Review

youtubeVideoId

“Bloomreach Review: Pros and Cons”

3.3

Review by: Kirti mathur

A

Anjan

Verified reviewer:linkedin_verify

Product Manager, SAAS

101-500 Employees

Software user since: 1-2 years

Reviewed on: Aug 12, 2024

3.6/5

“Bloomreach Offers Real-Time Data and a Range of Features”

The platform’s ability to analyze customer behavior and provide useful recommendations has been beneficial for us.

Pros :

Cons :

Switched from : Pardot

Reason to switch : We were looking for a change and wanted to try a new platform.

Features

4/5

Value for Money

3.5/5

Customer Support

3.5/5

Ease of Use

3.5/5

Likely to Recommend

8/10
ST

Shobhit Tripathi

Verified reviewer:linkedin_verify

Product Manager, SAAS

2-100 Employees

Software user since: 6-12 months

Reviewed on: Aug 12, 2024

4/5

“Bloomreach is Perfect for Merchandising”

Bloomreach has improved our merchandising strategy. Now, we can see the difference.

Pros :

Cons :

Switched from : ActiveCampaign

Reason to switch : Looking for a change.

Features

4.5/5

Value for Money

4/5

Customer Support

3.5/5

Ease of Use

4/5

Likely to Recommend

8/10
AA

Ashish Anand

Verified reviewer:linkedin_verify

Chief Executive Officer, SAAS

2-100 Employees

Software user since: 1-2 years

Reviewed on: Aug 12, 2024

3.7/5

“Bloomreach’s has improved our customer experience”

Bloomreach’s product discovery feature has been perfect for our needs. It has improved our customer experience.

Pros :

Cons :

Switched from : InSider

Reason to switch : We were looking for a change and a platform that could offer something different.

Features

4/5

Value for Money

3.5/5

Customer Support

3.5/5

Ease of Use

4/5

Likely to Recommend

8/10

BLOOMREACH Company Details

Brand Name BLOOMREACH
Information Bloomreach personalizes the e-commerce experience by unifying real-time customer and product data so businesses understand what customers really want.
Founded Year 2009
Director/Founders Ashutosh Garg, Raj De Datta, Tjeerd Brenninkmeijer
Company Size 501-1000 Employees

Bloomreach FAQ

A Bloomreach Engagement is compatible with Windows, Ubuntu, Linux, and macOS device systems.
A Yes, Bloomreach Engagement app is available for mobile devices.
A Bloomreach provides enhanced, more relevant search results and product recommendations. Bloomreach works by collecting and analyzing actions that customers make in relation to their business.
A Bloomreach Engagement pricing is available on request at techjockey.com.
A Bloomreach Engagement caters to a diverse spectrum of users, including marketers, business owners, and enterprises seeking advanced marketing automation capabilities to create personalized and effective campaigns across various channels.
A Bloomreach Engagement platform demo is available for free with techjockey.com.
A Bloomreach Engagement is not a free software. Its a paid solution and its pricing plans are available on request at techjockey.com.
A There is no need for software installation since Bloomreach Engagement supports web-based deployment. Just open the setup wizard and get started.
A Bloomreach Engagement revolutionizes marketing automation with smart A/B testing, AI-driven personalization, and omnichannel workflows, empowering businesses to create personalized, data-driven campaigns that resonate with their audience across diverse channels.
A Bloomreach has a SaaS based architecture which is highly advanced and has a clean architectural design. It has several technical benefits like it is easy to use and has high scalability.
A Bloomreach content is hosted in a Kubernetes cluster. To combine scalable performance every environment in the cluster is hosted with containers in several availability zones (mostly in European and US-East region).
A Indeed, Bloomreach is a Digital Experience Platform (DXP) hereby providing their customer an enhanced, more relevant search results and product recommendations.
A With the help of a headless content management system, businesses may create, manage, and modify web experiences for their clients. Using Bloomreach’s content you can construct and use user-friendly APIs.
A No, Bloomreach is a marketing automation solution that provides CRM functionalities like lead generation, lead management, lead nurturing, etc.
A Some of the top competitors of Bloomreach are Salesforce Inc, Adobe Marketo and, Braze.
A Yes, Bloomreach is a combination of marketing automation and CDP (Customer Data Platform) software. It is often confused with mainstream CDP software as it provides everything that a standard CDP solution must possess.

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