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Bitrix24

Brand : Bitrix 24

Starting at ₹ 1990

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Bitrix24 is the customer relationship management (CRM) software that provides a range of analytics, marketing, and sales solutions. Businesses can use it to automate sales and marketing procedures, work with stakeholders, and manage client relationships. It contains features like website builder, p...Read more

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Bitrix24 Software Pricing, Features & Reviews

What is Bitrix24 CRM?

Bitrix24 is the customer relationship management (CRM) software that provides a range of analytics, marketing, and sales solutions. Businesses can use it to automate sales and marketing procedures, work with stakeholders, and manage client relationships. It contains features like website builder, phone, chats, video calls, CRM marketing and analytics, task and project management capabilities, and much more.

This all-in-one workspace is UETA and ESIGN-compliant and offers 5GB cloud storage on the free plan. Bitrix24 also has an AI assistant built into the software to help users be more productive and increase workflow efficiency. It's designed for both large and small businesses and is available in cloud-based and self-hosted versions.

Why Choose Bitrix24 CRM Software?

  • Ease in Management: Sales enablement and management teams can use Bitrix24 to manage leads, deals, contacts and pipelines. Create estimates, quotes, and invoices and manage payment and subscription with ease.
  • Powerful Marketing Capabilities: Use email templates, marketing rules, and triggers to set up automated campaigns. Integrate marketing tools and send bulk emails all with Bitrix24.
  • Strong Analytics and Reporting: Estimate advertising ROI and traffic reports through detailed reports of every channel. Bitrix24 helps you gain sales intelligence with its advanced BI reports.
  • AI-Powered Assistant: CoPilot is an AI-powered assistant of Bitrix24 that helps analyze and ease out the work for users. Users can chat and assign work to CoPilot and focus on the main work.
  • All-in-One Free Solution: Whether you are looking for a tool for CRM, projects, tasks, collaboration, HR, or automation, Bitrix is a popular system in the market. It offers free desktop and mobile versions to users.
  • Mobile App & Offline Mode: Bitrix24 allows users to access 30+ sales tools via their handy mobile app for iOS and Android.

Features of Bitrix24 CRM Software

  • Contact and Account Management: All client data is arranged and managed in one location using a centralised database.
  • Lead and Sales Pipeline Management: Visual tools for tracking, nurturing, and converting leads through adaptable sales pipelines.
  • Territory Management: Assign and oversee salespersons effectively according to market or geographic regions.
  • Workflow Automation: To increase productivity and lower manual error rates, automate repetitive operations using personalised workflows.
  • Marketing Capabilities: Create, automate, and monitor marketing efforts. Bitrix24 offers ready-made templates and marketing tool integration.
  • Budget Monitoring: Use real-time monitoring and reporting to oversee departmental and project budgets.
  • Customer Journey Tracking: This feature allows sales teams to learn in-depth about how customers engage and develop throughout the course of their deals.
  • Data Import/Export: For smooth integration, import or export data to and from other systems with ease.
  • Call Tracking and Recording: For compliance and quality control, keep an eye on and record consumer calls.
  • Third-party Integration: To increase Bitrix24's usefulness, link it to outside programs and services.
  • Ticketing System: Use an integrated helpdesk system to effectively arrange, monitor, and handle customer support tickets.
  • Omnichannel Support: Provide customer service over a variety of channels, such as social media, chat, email, and the phone.

Bitrix24 CRM Pricing

Depending on user requirements, Bitrix24 offers Basic, Standard, Professional, and Enterprise-level subscription plans. Bitrix24 CRM Basic plan pricing starts from ₹1,990 /month in monthly plans and ₹1,590 /month in annual plans. It offers a free version and a 15-day trial for users who want to be sure about its functionalities.

Bitrix24 provides an extended list of features for organizations to choose from; hence the price alters for every customer based on of features they require. For more price-related inquiries, please request a call. Our sales team will contact you at the earliest.

Product Enrichment Section Image Product Enrichment Section Image Product Enrichment Section Image Product Enrichment Section Image

Bitrix24 Pricing & Plans

Bitrix24 Standard (includes 50 users)
  • 100 GB
  • 50 users
  • Comments in the feed
  • Unlimited tasks
  • Unlimited deals
  • Certificate of completion
  • Personal/Group Drive
  • Email copy storage
  • Responsive website design for different devices, i
  • Bulk SMS
    • Quantity
    • Monthly (Month(s))
Starting at ₹ 4990
Bitrix24 Professional (includes 100 users)
  • 1024 GB
  • 100 users
  • Comments in the feed
  • Unlimited tasks
  • Unlimited deals
  • Certificate of completion
  • Personal/Group Drive
  • Email copy storage
  • Responsive website design for different devices, i
  • Bulk SMS
  • Invoice payments
    • Quantity
    • Monthly
Starting at ₹ 9990
Bitrix24 Basic (includes 5 users)
  • 24 GB
  • 5 users
  • Comments in the feed
  • Unlimited tasks
  • Unlimited deals
  • Certificate of completion
  • Personal/Group Drive
  • Email copy storage
  • Responsive website design for different devices, i
    • Quantity
    • Monthly
Starting at ₹ 1990
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Bitrix24 Features

Marketing Automation

  • icon_check Customer Journey Tracking Provides customer journey map for purchase and beyond actions from customer's point of view.
  • icon_check Customer Segmentation Segment contacts and companies with in the Contact Type and the Company Type fields.
  • icon_check Event-Triggered Workflows Create seamless, personalized, and delightful customer experiences at every touchpoint.
  • icon_check Automated Campaigns Offers automated campaign tools based on customer actions or triggers.
  • icon_check Email Marketing Design your email, choose audience segments, analyze statistics and go through customers' spam filters.
  • icon_check Campaign Management Bitrix24 integrates with Google Ads to sync data and create powerful automated workflows,
  • icon_check Lead Nurturing Offers tools for lead nurturing--follow-ups, engagement tracking, and content management, and drips.

Data Sourcing / Integrations

  • icon_check API Access Provides flexible API for integration with third-party apps.
  • icon_check Calendar Integration Easy to integrate Bitrix24 CRM with Google Calendar - no code necessary.
  • icon_check Third Party Integrations Quote and invoice forms in Bitrix24 are fully customizable that can be either printed out or emailed to clients.
  • icon_check Email Marketing Tools Integration Hubspot, Mailchimp, Asana and many more marketing tools can integrate with Bitrix24.
  • icon_check Marketing Tools Integration Hubspot, Mailchimp, Asana and many more marketing tools can integrate with Bitrix24.
  • icon_check eCommerce Integrations Integrates with eCommerce platforms for streamlined sales.
  • icon_check Interactive Voice Response (IVR) Integration Bitrix24 records both incoming and outbound phone calls.
  • icon_check Social Media Integration WhatsApp, Telegram, Viber, Instagram, Facebook, Email, SMS and Messenger.
  • icon_check Data Import/Export Bitrix24 app Task Importer is built to import and export from/to a CSV file.

Reporting & Analytics

  • icon_check Campaign Performance Tracks and evaluates marketing campaign effectiveness.
  • icon_check Custom Dashboards Analyze business indicators and customize your dashboard as per required filters.
  • icon_check Sales Performance Reports Detailed reports to analyze sales performance and trends.
  • icon_check Customer Insights Allows you to set monthly, quarterly, half-yearly or yearly goals for your sales plan.
  • icon_check Forecasting & Trends Create budgets, forecast financial performance, predict future sales trends and much more.
  • icon_check Performance Tracking Task reports, workload management, task efficiency, KPIs and more
  • icon_check Predictive Analytics Create compelling marketing texts, generate new ideas, and transcribe phone calls in CRM.
  • icon_check Real Time Analytics Bitrix24 includes sales, marketing, and analytics tools for acquiring, converting and nurturing leads.

Customer Data Management (CDM)

  • icon_check Customer Profiles It offers customer profile template to reach your target audience.
  • icon_check Contact Segmentation Segment contacts and companies with in the Contact Type and the Company Type fields.
  • icon_check Activity History Keep a comprehensive log of all customer interactions across channels in Bitrix24.
  • icon_check Contact Management Unlimited contact records, customize contact forms and fields and much more
  • icon_check Account Management Collect, analyze, track , forecast customer data with their accounts

Sales Management

  • icon_check Deal Management It offers tools, including Deal creation, Deal views, Deal import, and Deal activities.
  • icon_check Sales Automation CRM rules and triggers, workflow automation, automated funnels, third-party integrations
  • icon_check Quote Management Bitrix24 offers unlimited quotes and invoices.
  • icon_check Opportunity & Pipeline Management This free sales pipeline management software oversees and direct future sales in stages.
  • icon_check Workflow Automation and Management Administrators can create custom workflows in the Bitrix24 Cloud Standard and Professional editions.
  • icon_check Lead Management Capture, track, and nurture leads for sales process and drive business growth.
  • icon_check Territory Management Designates a route to salesperson on a prospect or customer location
  • icon_check Order Management Provides full order management from lead to delivery.
  • icon_check Sales Forecasting Allows you to set monthly, quarterly, half-yearly or yearly goals for your sales plan.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.

Collaboration Tools

  • icon_check Task / Activity Management Take full control of your team's projects and level up your performance.
  • icon_check Team Communication Team collaboration & communication: chat, online meetings, tasks, calendar, file storage, etc.
  • icon_check Document Sharing & File Storage Allows you to collaborate on documents and store them neatly and logically.
  • icon_check Omnichannel Support You can add, remove, and combine different elements to create an omnichannel chat.

Security & Compliance

  • icon_check Data Encryption Bitrix uses AES-256, SSL and JavaScript and RSA key encryption methods.
  • icon_check Role-Based Access Control (RBAC) Bitrix24's role-based access control (RBAC) system allows users to grant access rights based on their roles.
  • icon_check Audit Trails Monitors user activity and changes for security purposes.
  • icon_check Backup & Disaster Recovery Implements data backup and disaster recovery strategies.
  • icon_check GDPR & Data Privacy Bitrix24 administrators comply with GDPR data pseudonymization and portability requirements.

AI & Machine Learning

  • icon_check Chatbots Free AI-powered sales assistant CoPilot
  • icon_check Predictive Analytics Create compelling marketing texts, generate new ideas, and transcribe phone calls in CRM.
  • icon_check Lead Scoring The AI scoring tool will help you with sales forecasting.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Triggers notifications for important customer events.
  • icon_check Custom Workflow Alerts Set up custom alerts for different workflow conditions.
  • icon_check System Errors/Failures Identifies system errors to ensure smooth operations.
  • icon_check Customer Interaction Alerts Notifies users of customer interactions for better service
  • icon_check Workflow Trigger Alerts Automates workflows with alerts based on defined criteria.
  • icon_check SLA Violations Ensures SLA compliance by flagging potential violations.
  • icon_check Lead Activity Alerts Get notifications in the web version, desktop and mobile apps, and by email.

Others

  • icon_check Budget Tracking Help you estimate project costs, track expenses and see final budget.
  • icon_check Touchpoint Monitoring Create seamless, personalized, and delightful customer experiences at every touchpoint.
  • icon_check Landing Pages & Forms Provides custom fields in document, email, page and CRM form templates.
  • icon_check Call Tracking and Recording Bitrix24 records both incoming and outbound phone calls.
  • icon_check Ticketing System Use Bitrix24 for your free helpdesk ticketing system and start streamlining your workflows.

Bitrix24 Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Integration Supported:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Live Chat, Communities
  • Videos
  • Nederlands, English, français, Italiano

Bitrix24 Reviews

81%

Have recommended this product

Overall Score

4.4/5
Based on 7 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

Pros

pros_icon “I have found that bitrx 24 platform is great for managing client relationships, as well as keeping track of your sales pipeline.” Shiv Shankar - Mar 25, 2022

pros_icon “I have found that this platform is a great way to increase sales by using the CRM to help you get in touch with potential clients who are in the early stages of the sales process.” Lalit Sah - Mar 1, 2022

pros_icon “I had a good experience with this service. I found it very convenient to have a list of possibilities presented to me instead of searching all over the place.” Amit Singh - Nov 25, 2016

Cons

cons_icon “Some of the tools on the toolbar are hidden behind other tools, so they are not easy to find and can be a bit difficult to navigate.” Mahesh Kumar - Mar 26, 2022

cons_icon “Uploading a lot of files at once is extremely time consuming and even prone to error.” Lalit Sah - Mar 1, 2022

IW

Irfan Wani

Verified reviewer:linkedin_verify

Administrator, IT

2-100 Employees

Software user since: < 6 months

Reviewed on: Feb 28, 2022

4.1/5

“Bitrix 24 is perfect solution to keep team organized and productive.”

Pros :

Cons :

Features

4/5

Value for Money

4.5/5

Customer Support

4/5

Ease of Use

4/5

Likely to Recommend

8/10
NM

Nitesh manchanda

Verified reviewer:linkedin_verify

Administrator, Logistics and Supply Chain

2-100 Employees

Software user since: < 6 months

Reviewed on: Feb 28, 2022

4.5/5

“Track leads and manage business more effectively.”

Pros :

Cons :

Reason to switch : Bitrix 24 CRM is equipped with a wide range of features, from task and project management tools to website builder, video calls, and much more

Features

4.5/5

Value for Money

4.5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

8/10
MC

Mayur Charde

Verified reviewer:linkedin_verify

Administrator, Logistics and Supply Chain

2-100 Employees

Software user since: < 6 months

Reviewed on: Feb 28, 2022

4.5/5

“Track leads and manage business more effectively.”

Pros :

Cons :

Reason to switch : Bitrix 24 CRM is equipped with a wide range of features, from task and project management tools to website builder, video calls, and much more

Features

4.5/5

Value for Money

4.5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

8/10

Bitrix 24 Company Details

Brand Name Bitrix 24
Information Bitrix 24
Founded Year 1998
Director/Founders Sergey Rizhikov
Company Size 1-100

Bitrix24 FAQ

A You can buy Bitrix24 CRM directly from techjockey.com. Simply choose your preferred subscription plan and complete the checkout process. We offer the software at competitive prices starting from INR 1,990 per month.
A Techjockey.com accepts a range of payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets.
A After completing your purchase, the license key will be sent to your email instantly techjockey.com ensures 24-hour delivery, allowing you to activate the software immediately.
A Yes, all software bought from techjockey.com is completely authentic and comes with a valid license.
A Yes, techjockey.com offers support for software installation. You can contact our customer support team for help with the installation process.
A You can renew your subscription right on techjockey.com. We'll remind you before it expires, and you can easily extend it on our website.
A Yes, you can move your license to a new device. Just uninstall the software from your current device and install it on the new one using the same license key.
A Yes, techjockey.com often has special discounts and deals on Bitrix24 CRM. Visit our website to find the latest offers.
A The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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