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Referral Analytics
Monitor and analyze the sources and effectiveness of referrals to gain insights into various channels.
Listing Management
Maintain accurate and up-to-date business information across online directories and platforms.
Ticketing
Efficiently manage customer inquiries and issues through a structured ticketing system.
Surveys
Collect valuable customer feedback and opinions through tailored surveys to enhance service quality.
Insights
Gain comprehensive and actionable insights into customer sentiment, engagement, and feedback.
Dashboards
Access a centralized hub that overviews key performance metrics and analytics.
Campaign Management
Strategically plan, execute, and track marketing campaigns to engage and attract customers.
Response Management
Seamlessly interact with customer reviews and messages to maintain a positive online reputation.
Sentiment Analysis
Automatically analyze customer feedback to gauge sentiment and sentiment trends.
Social Sharing
Easily share positive reviews and testimonials on social media platforms to amplify brand reach.
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Brand Name | Birdeye |
Information | Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. |
Founded Year | 2012 |
Director/Founders | Naveen Gupta, Neeraj Gupta |
Company Size | 1-100 Employees |
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