Bharti Softtech CRM Software

Brand : Bharti Softtech

4.5
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Starting Price:

₹ 500 excl. GST

₹ 590 incl. GST

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Save upto 28%, Get GST Invoice on your business purchase |
T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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Bharti Softtech CRM Software is a powerful solution enabling businesses to streamline their customer management processes. ...Read more

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Bharti Softtech CRM Software Pricing, Features & Reviews

What is Bharti Softtech CRM Software?

Bharti Softtech CRM Software is a customer relationship management solution designed to empower businesses with improved customer satisfaction. The platform allows businesses to achieve better close rates and sales performance by efficiently managing leads, tracking customer interactions, and streamlining sales processes.

The software provides valuable insights into customer behavior and preferences, enabling targeted sales strategies and personalized customer engagement. In addition, CRM software helps businesses enhance customer satisfaction and loyalty by centralizing customer data, facilitating efficient customer support, and timely issue resolution.

It also enables better demand forecasting by capturing and analyzing customer data, sales trends, and market insights. In addition, the software provides greater supply chain visibility by integrating sales, inventory, and production data, enabling real-time tracking and coordination of the entire supply chain.

Bharti Softtech CRM Software offers ticketing and case management features. It allows businesses to log and track customer issues, assign them to the appropriate teams, and ensure timely resolution. In addition, with built-in collaboration tools and a knowledge base, customer service agents can effectively communicate and access relevant information, leading to faster response times and improved customer satisfaction.

Why Choose Bharti Softtech CRM System?

Contact Management: CRM software allows you to maintain a centralized contact database, track communication history, and manage customer segmentation.
Opportunity Management: You can track sales opportunities, including stages, probabilities, and revenue potential.
Task and Activity Management: The platform allows you to create and assign tasks, set deadlines, and track progress.
Document Management: The CRM tool allows you to store and manage customer-related documents, such as contracts, proposals, and presentations.
Calendar and Appointment Management: It enables you to schedule and manage appointments, meetings, and reminders within the CRM.
Sales Forecasting: It allows you to utilize historical data and sales trends to forecast future sales.

Benefits of Bharti Softtech CRM Solution

The CRM software allows you to segment customers based on criteria such as demographics, buying behavior, or engagement level.
It lets you visualize the sales pipeline with stages, probabilities, and estimated revenues.
The platform allows you to plan, execute, and track marketing campaigns, including email campaigns, advertisements, and promotions.
It enables you to define and manage sales territories, assign leads and accounts to specific territories, and track performance by region.
The platform lets you generate and manage quotations and proposals directly within the CRM.

Pricing of Bharti Softtech CRM Platform

Bharti Softtech CRM platform pricing starts at INR 500 on tecjockey.com.

The overall pricing model is based on different factors such as personalization, extra features required, total users, and the deployment type. Please feel free to request a call from our product experts if you want to learn more about our subscription plans or premium package deals

Bharti Softtech CRM Software Features

Marketing Automation

Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.

Data Sourcing / Integrations

Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
API Access Customizable API for integrating with other business applications or extending CRM capabilities.
eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Reporting & Analytics

Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Customer Data Management (CDM)

Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
Account Management Track and manage business relationships with key accounts and clients.
Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.

Collaboration Tools

Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
Audit Trails Maintain a log of all user actions for accountability and security auditing.
Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Alerts & Notifications

Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).