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Gallery Unified CRM: Streamline Up sell opportunity creation by Support teams | CRM use case | automateCRM
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play Unified CRM: Streamline Up sell opportunity creation by Support teams | CRM use case | automateCRM
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automateCRM

Brand : Automate SMB Enterprises

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automateCRM is a Unified CRM and Business automation platform. automateCRM is not limited to just Sales, Marketing and Support management. It brings the entire ecosystem including Projects, Affiliates, Billing, Assets, Loyalty and Rewards, Customer Portal and Analytics into one platform. That is no...Read more

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automateCRM Software Pricing, Features & Reviews

What is automateCRM?

automateCRM is a Unified CRM and Business automation platform. automateCRM is not limited to just Sales, Marketing and Support management. It brings the entire ecosystem including Projects, Affiliates, Billing, Assets, Loyalty and Rewards, Customer Portal and Analytics into one platform. That is not all, with its customization and automation capabilities you can introduce custom processes and streamline them as well.

Strategy first! automateCRM platform can enable you to implement your CRM strategy. It allows you to develop a long-term relationship with your target audience, or simply put, turn your clients into campaigners for your business! Satisfied customers = Exponential business growth.

Customer success is the result of cumulative efforts from different business functions, not merely sales. In today's world, it also includes connecting with customers via their preferred communication channels and businesses need not be reactive, but rather proactive. For doing so, you must plan an effective strategy first, and then find technological tools for execution.

automateCRM aids you in streamlining your processes, monitoring them, and automating tasks so that your team just focuses on useful matters. The platform acts as a single source of truth and a business engine so that the focus is solely on one thing, Happy customers.

Key Modules of automateCRM Software

  • Sales Excellence
  • Marketing Automation
  • Support and Service
  • Projects Management
  • Affiliates Management
  • Billing and Payments
  • Assets Management
  • Service Contracts
  • Vendors Managements
  • Reports and Dashboards
  • Workflows and Automation

Why Use automateCRM

  • Roles & permissions: automateCRM provides user access controls based on business hierarchies.
  • Webforms: The CRM software can be integrated with Typeforms, Google Forms and WordPress for creating surveys & custom contact forms.
  • Message scanners: You can analyse all messages and emails for monitoring social mentions and taking actions based on sentiments.
  • Task management: It helps in assigning, preparing and delegating tasks and managing them through Kanban boards and calendar. The module provides overdue task indicators.
  • Activity & follow-ups: Get a complete overview of meetings and activities. Track all the customer touchpoints and get automated reminders for follow-ups with prospects.
  • Multichannel communication: This CRM customer relationship management software can be used for sending personalized communication through automating message sequences.
  • Marketing drip campaigns: You can use different channels like Facebook, WhatsApp, live chat, phone and email for tracking customer communication & ensuring successful marketing campaigns.
  • Pipeline view: Segregate the data of prospects and nurture them efficiently through the sales pipeline based on their pain points.
  • Conditional layouts: Build forms using varied layout formats to make data entries in specific fields.
  • Escalation & alerts: Send escalation messages and alerts by setting time-based rules. You will get access to a user dashboard for insights on these escalations.
  • Feedback & rating: Collect feedback and customer reviews for checking, and accordingly align your services for maximum customer satisfaction.
  • Charts & dashboards: Connect to external BI tools for creating reports and analysing business performance.
  • Automation & workflows: Build message sequences, and task templates for effective marketing campaigns.

How Does automateCRM Work?

The latest version of automateCRM is primarily used for automating customer relationship management processes. It has an intuitive interface and is simple to use. automateCRM can be easily integrated with your existing systems to ensure a smooth workflow. For more information, you can also refer to user manuals and take online automateCRM demo at Techjockey.com.
How to Use automateCRM?

Get started with automateCRM in 5 simple steps:

Step 1: Buy automateCRM installation key from techjockey.com

Step 2: Directly login through the official website

Step 3: Sign up & create your account

Step 4: Add users & assign permissions

Step 5: Get started with automateCRM

What is the Price of automateCRM ?

automateCRM price in India starts at automateCRM. automateCRM comes with multiple pricing plans and caters to the diverse customer base.

automateCRM Price range:

  • Expert: ₹ 2000/month
  • Growth: ₹ 6000 /month
  • Scale: ₹ 25000/month

The price may vary based on factors like customization, additional features required, number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts.

Product Enrichment Section Image Product Enrichment Section Image Product Enrichment Section Image Product Enrichment Section Image

automateCRM Pricing & Plans

Expert
  • Data Records - 10,000
  • Admin Training
  • Sales Excellence
  • Quotes and Orders
  • Marketing Automation
    • Licenses
    • Monthly

Calculated Price (Exclusive of all taxes)

2000
Growth
  • Data Records - 1,00,000
  • Admin Training
  • Sales Excellence
  • Quotes and Orders
  • Marketing Automation
    • Licenses
    • Monthly

Calculated Price (Exclusive of all taxes)

6000
Scale
  • Data Records - 5,00,000
  • Admin Training
  • Sales Excellence
  • Quotes and Orders
  • Marketing Automation
    • Licenses
    • Monthly

Calculated Price (Exclusive of all taxes)

25000
Task Management

Task Management

Automate task creation, allocation and escalations. Prioritize and delegate tasks effectively. Set reminders and notifications. Easily view on calendar and kanban boards. Custom task types. Overdue task indicators, dashboards and reports

Activity and Follow ups

Activity and Follow ups

Get clear view of all activities, meetings and follow ups. Keep track of past moments and touchpoints. Reminders, RSVP and Calendar management. Never miss a call with alerts and escalation rules.

Multi channel communication

Multi channel communication

Communicate with your customers over the channel they like Phone, Emails, SMS, Whatsapp, Live chat, Facebook Messenger, Twitter etc.. Personalize and Automate message sequences, trigger messages on important moments.

Marketing Drip Campaigns

Marketing Drip Campaigns

Communicate with your customers over the channel they like Phone, Emails, SMS, Whatsapp, Live chat, Facebook Messenger, Twitter etc.. Personalize and Automate message sequences, trigger messages on important moments.

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automateCRM Features

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.
  • icon_check Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.

Marketing Automation

  • icon_check Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.

Data Sourcing / Integrations

  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.

Collaboration Tools

  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Audit Trails Maintain a log of all user actions for accountability and security auditing.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Reporting & Analytics

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

automateCRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Language:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Startups, Enterprises, SMEs
  • Phone, Email
  • عربى, English, français, Deutsche, हिन्दी, русский, ภาษาไทย

automateCRM Reviews

100%

Have recommended this product

Overall Score

4.9/5
Based on 2 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

DK

Divya Khandelwal

Verified reviewer:linkedin_verify

Manager, E-commerce

501-1000 Employees

Software user since: 1-2 years

Reviewed on: Aug 1, 2022

4.8/5

“Automate CRM Review”

Pros :

Cons :

Reason to switch : It's an incredibly versatile development platform that allows users to accomplish most setups for many environments with a few clicks and no code, and it's backed up by an incredible teaching platform, Trailhead, so most modifications can be made without a large learning curve.

Features

5/5

Value for Money

5/5

Customer Support

4.5/5

Ease of Use

5/5

Likely to Recommend

10/10
NK

Nilay Khatri

Verified reviewer:linkedin_verify

Director, E-commerce

2-100 Employees

Software user since: 1-2 years

Reviewed on: Mar 20, 2022

5/5

“Best CRM, superb implementation workshop and support.”

Pros :

Cons :

Switched from : Zoho CRM

Reason to switch : Better product and value.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10

Automate SMB Enterprises Company Details

Brand Name Automate SMB Enterprises
Information automateCRM is a platform that integrates business automation and CRM. automateCRM goes beyond Marketing, Sales, and Support management. It covers the complete ecosystem including Affiliates, Projects, Billing, Customer Portal, Loyalty and Rewards, Analytics, and Assets into a single platform.
Founded Year 2013
Director/Founders Nilay Khatri
Company Size 1-100 Employees
Other info That is not all, with its customization and automation capabilities you can introduce custom processes and streamline them as well.

automateCRM FAQ

A automateCRM is compatible with Windows operating system.
A automateCRM app is available for Android devices.
A automateCRM supports web-based deployment.
A automateCRM pricing starts at Rs. 1416 for Basic plan at techjockey.com.
A automateCRM demo is available for free with techjockey.com.
A automateCRM offers a free trial. However, the premium plan with advanced features starts at Rs. 2000 per month at techjockey.com.
A automateCRM installation is not required, as it is web-based. Just open the Setup Wizard to get started.
A automateCRM helps in automating the sales, marketing, and customer support processes. It is a complete solution for performing marketing drip campaigns, managing leads, and tracking multichannel communication.

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