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Assist365

Brand : Gnani Innovations

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Assist365 is an AI-powered customer support platform that automates inquiries, enhances service efficiency, and provides 24/7 assistance to improve customer satisfaction and engagement....Read more

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Assist365 Software Pricing, Features & Reviews

What is Assist365?

Assist365 is an advanced AI-powered customer support platform designed to streamline and enhance customer service operations. By automating routine inquiries and providing 24/7 assistance, it ensures that customers receive timely and accurate responses, significantly improving service efficiency and satisfaction. The platform leverages natural language processing and machine learning to understand and resolve customer issues, allowing support teams to focus on more complex tasks.

Assist365 also integrates seamlessly with existing customer relationship management (CRM) systems and other business tools, ensuring a smooth and unified workflow. Its data-driven insights and analytics provide valuable information on customer interactions, helping businesses to continuously refine their support strategies and improve overall engagement. Assist365 is suitable for businesses of all sizes looking to optimise their customer service processes and deliver exceptional support experiences.

Why Choose Assist365 Conversational AI Platform?

  • Advanced AI Capabilities: Utilises cutting-edge AI for automatic note-taking, knowledge search, and real-time coaching, enhancing agent performance and customer satisfaction.
  • Efficiency and Cost Savings: Reduces operational costs by automating routine tasks and workflows, optimising resources, and improving overall service efficiency.
  • Enhanced Customer Engagement: Provides personalised responses and instant support through AI-powered hints and live assist features, fostering stronger customer relationships.
  • Scalability and Integration: Easily scales with business growth and integrates seamlessly with existing CRM and help desk systems, ensuring a unified and efficient operational framework.
  • Comprehensive Data Insights: Offers actionable analytics on customer interactions, enabling businesses to make data-driven decisions and continuously improve service quality.

Benefits of Assist365

  • Enhanced Efficiency: Automates routine tasks and inquiries, freeing up time for strategic activities and improving service delivery speed.
  • Improved Customer Satisfaction: Provides 24/7 support, quick issue resolution through AI, and personalised responses, leading to higher customer satisfaction levels.
  • Increased Productivity: Streamlines workflows, boosts agent productivity with AI-powered tools, and enhances overall team efficiency.
  • Data-Driven Insights: Offers analytics on customer interactions, enabling informed decision-making and continuous service improvement.
  • Scalability: Adapts to business growth needs, supporting increased customer service demands without compromising quality.
  • Seamless Integration: Integrates with existing systems like CRM and help desks, ensuring a cohesive operational environment and maximising technology investments.
  • Enhanced Compliance: Helps in adhering to regulatory requirements through accurate documentation and standardised processes, ensuring legal compliance and risk management.

Pricing Of Assist365

Assist365 pricing is available on request at techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Assist365 Pricing & Plans

Assist365 price is available on request

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Assist365 Features

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Automatic Note Taking

Capture and summarise customer interactions, saving time and improving accuracy.

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Knowledge Search and Assist

Provide instant access to relevant support documents for customers and employees.

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AI Powered Hints

Offer real-time suggestions to agents for quick issue resolution.

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Smart Compose

Generate draft responses based on conversation context to save time.

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Real Time Coaching

Give live guidance and feedback to enhance agents' skills.

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AI Suggested Responses

Provide pre-written responses for common inquiries.

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Guided Workflows

Create step-by-step workflows for consistent processes.

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Raise Hand Feature

Allow agents to request supervisor help in real-time.

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Easy Integration

Seamlessly integrate with CRM and help desk systems.

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Live Assist

Offer live chat and video support for immediate customer assistance

Assist365 Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Integration Supported:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • Contact Center
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • API Integration
  • Videos
  • English
  • AI Integrated

Assist365 Reviews and Ratings

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Gnani Innovations Company Details

Brand Name Gnani Innovations
Information Gnani Innovations
Founded Year 2016
Director/Founders Ananth Nagaraj, Ganesh Gopalan
Company Size 101-500 Employees

Assist365 FAQ

A Assist365's pricing is available upon request at techjockey.com. Reach our experts for best prices.
A Yes Assist365 offers a free trial for new users. For information regarding pricing beyond the trial period then please contact techockey.com
A Assist365 is ideal for businesses and industries such as retail, healthcare, finance, and technology, helping them improve customer service and streamline operations
A Assist365 uses AI to provide real-time assistance to customer service agents by automatically taking notes, searching for knowledge, and suggesting responses to resolve inquiries quickly and efficiently.
A No, Assist365 does not have a mobile app. It is a web-based platform accessible through your web browser.
A Assist365 is compatible with Windows, Ubuntu, macOS, and Linux operating systems.
A Yes, Assist365 can seamlessly integrate with existing CRM systems and other business tools to ensure a smooth and unified workflow.
A Assist365 enhances service efficiency, provides 24/7 assistance, automates routine inquiries, and offers data-driven insights to improve customer satisfaction and engagement.

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