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amoCRM

Brand : QSOFT

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amoCRM is a messenger-based sales CRM that helps businesses manage client interactions across various messaging apps in a single platform....Read more

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amoCRM Software Pricing, Features & Reviews

What is amoCRM?

amoCRM, now known as Kommo, is a customer relationship management (CRM) software designed to enhance sales processes through messenger-based communication. It allows businesses to connect with clients on popular messaging apps, consolidating all interactions into a single client profile that includes communication history, notes, and related tasks. The platform utilizes artificial intelligence to summarize conversations and suggest replies, helping teams respond quickly and efficiently.

Users can track clients' progress in the buying journey, set reminders for tasks, and send personalized messages using templates or automated workflows. With its user-friendly interface and integration capabilities, amoCRM helps organizations streamline their sales processes and improve customer engagement, ultimately driving revenue growth. It is particularly beneficial for teams looking to enhance productivity and organization in their sales efforts.

Why Choose amoCRM Software?

  • Messenger Integration: It allows businesses to connect with clients through their preferred messaging apps, centralizing communication in one platform.
  • Comprehensive Client Profiles: The software merges all client interactions, notes, and tasks into a single profile, providing a holistic view of customer relationships.
  • AI-Powered Productivity: Kommo's AI features summarize conversations, suggest replies, and enhance message clarity, making communication more efficient.
  • Sales Journey Insights: Users can easily track where each client is in the buying process, enabling better strategic decision-making.
  • Task Management: The platform includes reminders and task management tools to keep teams organized and on track.
  • Personalized Communication: Users can send personalized message templates quickly or automate workflows without needing coding skills.
  • Proven Results: Many users report significant increases in sales and improved response times after implementing Kommo, demonstrating its effectiveness.
  • Flexible Subscription Plans: Kommo offers various subscription options to suit different business needs and budgets.
  • User-Friendly Interface: The intuitive design makes it easy for teams to adopt and use the software effectively.
  • Positive User Testimonials: Satisfied customers highlight how Kommo has transformed their sales processes and improved overall organization within their teams.

Benefits of amoCRM Software

  • Multi-Channel Communication: It allows businesses to engage with clients across various messaging platforms, ensuring no conversation is missed.
  • Centralized Information: All client interactions, notes, and tasks are consolidated in one profile, simplifying access and management.
  • AI-Enhanced Features: The software utilizes AI to improve communication efficiency by summarizing conversations and suggesting responses.
  • Visual Sales Pipeline: Users can easily visualize the sales process, helping them understand client progress and make informed decisions.
  • Custom Workflow Automation: Businesses can create automated workflows tailored to their specific processes without needing technical skills.
  • Customizable Reporting: Users can generate detailed reports to analyze sales performance and identify areas for improvement.
  • Collaboration Tools: The platform includes features that facilitate teamwork, allowing users to assign tasks and share updates seamlessly.
  • Mobile Accessibility: Kommo is accessible on mobile devices, enabling teams to manage client relationships on the go.
  • Integration with Other Tools: It supports integration with various applications, enhancing overall functionality and streamlining operations.
  • Scalable Solutions: The software can grow with a business, accommodating increasing user numbers and expanding functionalities as needed.

Pricing of amoCRM

amoCRM price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

amoCRM Pricing & Plans

amoCRM price is available on request

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amoCRM Features

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.
  • icon_check Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.

Marketing Automation

  • icon_check Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.

Data Sourcing / Integrations

  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Collaboration Tools

  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.
  • icon_check Audit Trail Track changes and updates within the system for enhanced security and transparency.

AI & Machine Learning

  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.
  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.

Reporting & Analytics

  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.
  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

amoCRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Email, Communities
  • Videos
  • English

amoCRM Review

90%

Have recommended this product

Overall Score

4.5/5
Based on 1 Review

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amoCRM Video Review

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“amoCRM Honest Review”

4.3

Review by: Wise Explainer

QSOFT Company Details

Brand Name QSOFT
Information When small sales teams need to cut through the noise and win more sales, they choose Kommo. It's the only solution that can fully automate the sales process from lead capture to won sale and beyond — we even offer a recurring sales pipeline that's perfect for SaaS!
Founded Year 2009
Director/Founders QSOFT LLC
Company Size 101-500 Employees

amoCRM FAQ

A The price details for amoCRM are available upon request at techjockey.com.
A Yes, amoCRM has a mobile app available for both iOS and Android devices.
A amoCRM supports web-based access, making it compatible with all major operating systems like Windows, iOS, and Android.
A Yes, amoCRM offers a 14-day free trial to explore its features.
A amoCRM software works by consolidating client communications from various messaging apps into a single profile, enhancing sales processes and productivity through AI-driven insights and automation.
A Potential users of amoCRM software include sales teams, customer support representatives, small to medium-sized businesses, and any organization looking to improve client relationship management.
A Yes, amoCRM offers a free demo upon request for users to experience the software.
A No, amoCRM is not available for free.

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