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Alohaa

Brand : Alohaa

Starting at ₹ 1000

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Alohaa provides omni-channel products - Virtual phone numbers, IVR, Cloud Telephony, Whatsapp API, Bulk SMS, Voice Broadcasting, all under one easy-to-use, highly affordable platform. ...Read more

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Alohaa Software Pricing, Features & Reviews

What is Alohaa?

Alohaa is a cloud communication platform that provides omni-channel products for businesses: Virtual phone numbers, IVR, Cloud Telephony, WhatsApp API, Bulk SMS, and Voice Broadcasting. With its cloud-based infrastructure, Alohaa offers flexibility and scalability to adapt to varying business needs.

This cloud telephony software streamlines call routing, automates customer interactions, and enhances communication efficiency. Alohaa caters to diverse industries, offering tailored solutions for customer service, sales, and support sectors. Its user-friendly interface and advanced features make it a preferred choice for businesses seeking reliable cloud communication solutions.

Why Choose Alohaa Software?

  • Efficient Call Management: Streamlines call processes, ensuring incoming calls are routed promptly to the right departments or agents.
  • Enhanced Customer Experience: Interactive voice response technology automates and personalizes customer interactions, improving satisfaction and loyalty.
  • Scalability and Flexibility: Built on a cloud-based infrastructure, it can handle fluctuating call volumes and adapt seamlessly to evolving business needs.
  • Cost Savings: Automates routine inquiries and call handling, reducing operational costs associated with manual processes and staffing.
  • Increased Productivity: Allows agents to focus on more complex issues, boosting productivity and efficiency in customer service operations.
  • Analytics and Insights: Provides valuable data on call volumes, wait times, and customer interactions, helping businesses make informed decisions for continuous improvement.

Benefits of Alohaa

  • Improved Call Routing: Calls are directed to the right departments or agents based on set criteria, reducing transfer times and boosting efficiency.
  • Personalized Interactions: Customizable IVR scripts and prompts let businesses create interactions that resonate with customers, increasing engagement and satisfaction.
  • 24/7 Availability: Operates around the clock, providing customer support and information anytime, enhancing accessibility and convenience for customers.
  • Multilingual Support: Offers multiple languages, catering to diverse customer demographics and improving inclusivity in customer service.
  • Seamless Integration: Integrates smoothly with CRM systems, contact centre software, and other business tools, ensuring smooth workflows and data sharing.
  • Compliance and Security: Adheres to industry standards and regulations for data privacy and security, ensuring safe handling of sensitive customer information.
  • Instant Setup: Perfectly designed for callers, managers, and teams of any size. Start using the tool immediately instead of spending hours or days learning the platform.

Alohaa Pricing

Alohaa price in India starts from INR 1,000 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. If you have further queries related to the product, you can contact our product team to learn more about the pricing and offers.

Alohaa Pricing & Plans

Starter (Rs.1000/month Paid annually)
  • Incoming calls/Outgoing calls
  • Virtual Phone Numbers-1
  • Auto attendant/Sticky Agent/Contact management
  • Agents-20/Call minutes-10000
  • Call metrics & Recordings/Bulk SMS/Voice Broadcast
    • Quantity
    • Monthly
Starting at ₹ 1000
Growth (Rs.1500/month Paid annually)
  • Incoming calls/Outgoing calls
  • Virtual Phone Numbers-2
  • Auto attendant/Sticky Agent/Contact management
  • Agents-50/Call minutes-12000
  • Call metrics & Recordings/Bulk SMS/Voice Broadcast
    • Quantity
    • Yearly
Starting at ₹ 18000
Expert (Rs.2000/month Paid annually)
  • Incoming calls/Outgoing calls
  • Virtual Phone Numbers-2
  • Auto attendant/Sticky Agent/Contact management
  • Agents-100/Call minutes-15000
  • Call metrics & Recordings/Bulk SMS/Voice Broadcast
    • Quantity
    • Yearly
Starting at ₹ 24000

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Alohaa Features

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IVR Facility

It enables interactive voice response, guiding callers through menu options for accessing services via automated prompts.

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Call Routing

It swiftly directs calls to appropriate departments or agents, ensuring quick resolution of customer inquiries.

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CRM: Agents

CRM integrates with CRM systems, giving agents access to customer info during calls, which improves interactions and service.

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Call Recording

It includes functionality for quality assurance, compliance, and training.

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Call Logs

It keeps thorough call logs for performance analysis and improving call handling processes.

Alohaa Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Windows MacOS
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, SMBs, SMEs, MSMBs, MSMEs
  • Email, Forums
  • Documentation, Videos
  • English
  • AI Integrated

Alohaa Review

100%

Have recommended this product

Overall Score

4.7/5
Based on 1 Review

Review this product

Your valuable feedback helps others like you make a better decision.

S

SIMRAN

Verified reviewer:linkedin_verify

Chief Operating Officer, Banking

2-100 Employees

Reviewed on: Jun 18, 2024

4.7/5

“Easy, Affordable, and Feature-Rich Telephony Solution”

We've been using Alohaa Cloud Telephony and IVR solutions for two years, and it has been a game-changer for my organization. The interface is incredibly user-friendly, making it easy to set up and manage IVR, SMS broadcasts, and voice broadcasts with just a few clicks. Customer support is outstanding. Highly recommended!

Pros :

Cons :

Switched from : Knowlarity

Reason to switch : Expensive and lack of support

Features

5/5

Value for Money

5/5

Customer Support

4/5

Ease of Use

5/5

Likely to Recommend

10/10

Alohaa Company Details

Brand Name Alohaa
Information Alohaa is a new-age platform that offers virtual mobile numbers and cloud telephony services on a single platform. We can help you set up a customer support line, open a WhatsApp Business account, manage calls and call routing, and so much more.
Founded Year 2021
Director/Founders Aditya Vuchi
Company Size 1-100 Employees

Alohaa FAQ

A Alohaa Software can connect with CRM systems, letting agents access customer info and history during calls to improve service quality.
A Yes, Alohaa Software can record, and store calls for quality checks, compliance, and training.
A Alohaa Software routes incoming calls to the right departments or agents based on set criteria, ensuring quick resolution of customer inquiries.
A Alohaa Software is free for 30 days, with no credit card required. Contact our product experts to learn about the trial offer.
A Alohaa Software's efficient call handling can benefit industries such as customer service, healthcare, finance, and hospitality.
A Alohaa Software can enhance customer satisfaction by providing quick responses and efficient call routing and management and a host of other benefits.
A Alohaa Software supports multiple languages, catering to a diverse customer base.

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