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AiSensy Questions & Answers

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Q:

What does Error Code 131042 regarding business eligibility payment in AiSensy mean?

Buddhadeb Naskar . Dec 21, 2024 A:

Error Code 131042 in AiSensy means there's a problem with how you pay for your WhatsApp Business account. It usually happens because there's an issue with your payment setup.

Tariq Saleh . Dec 22, 2024
Q:

What to do when Error Code 132015 indicates a paused template in AiSensy?

vikranthkumari . Dec 21, 2024 A:

Error Code 132015 means the message template you want to use is not active. Check your template in the AiSensy dashboard and turn it back on or update it if needed. If the problem still happens, you can contact the support team of AiSensyand get assistance.

Shivakumar Kumar . Dec 21, 2024
Q:

How can AiSensy users resolve Error Code 131048 related to spam rate limits?

aggrinder . Dec 20, 2024 A:

AiSensy users can resolve Error Code 131048 by reviewing message content for compliance, reducing sending frequency, and ensuring opt-in messaging.

sayeed . Dec 20, 2024
Q:

How to address the 'Required parameter is missing' error in AiSensy broadcasts?

Sudhesheni . Dec 20, 2024 A:

To address the 'Required parameter is missing' error in AiSensy broadcasts, you must verify that all fields, including message templates and variables, are correctly filled.

mahesh babu . Dec 22, 2024
Q:

How to resolve media upload errors when using AiSensy?

Sahu Sakshi . Dec 20, 2024 A:

You might have trouble uploading media if your file type isn’t allowed or if your internet is not working well. Make sure your files follow WhatsApp’s rules and that your internet is stable. If you still have issues, reach out to AiSensy support for help.

Ankit . Dec 21, 2024
Q:

How to create a chatbot in AiSensy?

Amrendra Singh . Dec 18, 2024 A:

Open the Flow Builder for the AiSensy Chatbot.

  • Make a New Flow
  • Enter keywords that will cause the catalog to open
  • Utilize links between relevant elements
  • Now, the chatbot is ready for live deployment
  • Turn on the chatbot
  • Try the chatbot.

naina agarwalla . Dec 21, 2024
Q:

Can users edit WhatsApp message templates directly within AiSensy?

manoj jadhav . Dec 18, 2024 A:

Yes, templates can be edited directly with AiSensy by navigating to the 'Templates' section, but any changes require re-approval from WhatsApp.

Kajal Choudhury . Dec 20, 2024
Q:

How can invalid parameter errors in AiSensy campaigns be fixed?

zaheer Shariff . Dec 18, 2024 A:

To fix 'invalid parameter' errors in AiSensy campaigns, check your message template. Make sure all parameters are inside double curly brackets and that the values you provide are in the right format, without any mistakes or missing details.

Deepak . Dec 20, 2024
Q:

What does Error Code 130472 about experimental users mean in AiSensy?

Gopal Pal . Dec 18, 2024 A:

Error Code 130472 shows issues with unapproved test users. To fix this issue you must remove unverified users from the audience list.

Hareesh . Dec 20, 2024
Q:

What steps can resolve a 'Service unavailable' error on AiSensy?

Dipak jadhav . Dec 18, 2024 A:

The most likely reason for a ‘Service unavailable’ error on AiSensy is a problem with the WhatsApp Business Platform servers. To find out if there is any ongoing maintenance or server downtime, check the WhatsApp Business Platform Status page. If there are, wait until the service is back online and try again. If the problem continues, you can also try refreshing the page, verifying your internet connection, and getting in touch with AiSensy support.

Sahu Sakshi . Dec 20, 2024

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