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Intelligent suggestions
Provides agents with AI-powered recommendations to assist them in resolving customer tickets faster.
Inbound analytics
Enables businesses to understand their customers better and tailor their support accordingly.
Automated tagging
Automates categorizing and labelling tickets to ensure efficient organization.
Automation
Automates ticket routing and follow-up tasks to improve overall efficiency.
Streamline operations
Enables businesses to provide a seamless and efficient customer experience.
Reduced repetition
Eliminates repetitive tasks by automating processes to reduce agent workload and enhance productivity.
Smooth onboarding
Facilitates a smooth and efficient onboarding process for new agents to become proficient in customer support operations.
Semantic analytics
Helps businesses identify trends, patterns, and opportunities for improvement with advanced semantic analysis.
Customer support
Provides 24/7 customer support to help businesses get the most out of the platform.
Brand Name | Aide |
Information | Aide uses AI to automate customer support and analyze conversations. |
Founded Year | 2020 |
Director/Founders | N/A |
Company Size | 1-100 Employees |
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