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Calculated Price (Exclusive of all taxes)
₹ 1299Calculated Price (Exclusive of all taxes)
₹ 2399Calculated Price (Exclusive of all taxes)
₹ 2999Calculated Price (Exclusive of all taxes)
₹ 1299Maintain team involvement
Increase agent engagement and retention, mobilize agents and team towards organizational goals and values.
Improved Performance
Allows customers to give instant feedback on their experience and agents to identify the root cause of the challenges and provides realistic and measurable business values.
Equip management with performance ability
Interactive data model visualizations and leverage dashboards that provide a complete view of agent and team performance in dynamic visualizations. Supervisors analyze the agent's performance and evaluate the results
Enhances operational efficiency
AgnoCon is the highly evolved and intelligent customer experience management software. It offers unique features that enhances operational efficiency and help you leverage the power of customers in driving sales
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Automated Call Distribution
Efficiently distribute incoming calls to the most appropriate agents or departments.
Silent Barge-in
Allows team leads and supervisors to barge in on any ongoing call between an agent and a customer for quality check.
Real Time Dashboard & Analytics
Monitor and analyze key metrics and real-time performance indicators.
Supervisor Dashboard
Allows supervisors to manage agent activities, track performance, and make informed decisions.
Call Recording
Capture and store audio recordings of calls for compliance, training, and dispute resolution.
Campaign Management
Plan, execute, and track multi-channel marketing campaigns effectively.
Role Based Access
Control user access and permissions based on predefined roles and responsibilities.
Reports
Provides a comprehensive suite of reports that a contact center needs to enhance performance and customer experience.
Whatsapp Integration
Ensures hassle-free communication with online communication channels like WhatsApp.
CRM
It integrates with all major CRM systems to ensure seamless access to your customers' data.
Interactive Voice Response(IVR)
Automate call routing and provide self-service options to callers through voice prompts.
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Brand Name | AgnoShin Technologies Pvt. Ltd. |
Information | We are a technology agnostic company, focusing on platform, protocol, and device-independent solutions in the customer experience management ecosystem. |
Founded Year | 2018 |
Director/Founders | Gomathi Perumal |
Company Size | 101-500 Employees |
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