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  1. Business Software
  2. Hospitality Management Software
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  4. ActivDesk

ActivDesk

Brand : ActivDesk

Starting Price:

₹ 1,500 excl. GST

₹ 1,770 incl. GST

View plans

Save Extra with 2 Offers

  • offer_icon Save upto 28%, Get GST Invoice on your business purchase |
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    Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

    For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

    • the GSTIN of the user associated with their registered business, and

    • the specified Entity Name for their business.

    It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

    Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

    Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

    Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

    To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.

  • offer_icon Buy Now & Pay Later, Check offer on payment page.

ActivDesk is one of the best help desk software for businesses in service sector to deliver high quality service to their clients. This ticketing software works on a support ticket system which allows agents to address every query. Every time the organization receives a call, chat request, or emai...Read more

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ActivDesk Software Pricing, Features & Reviews

What is ActivDesk? 

ActivDesk is one of the best help desk software for businesses in service sector to deliver high quality service to their clients. This ticketing software works on a support ticket system which allows agents to address every query. Every time the organization receives a call, chat request, or email; it automatically generates a ticket with an attached case number. This help desk software allows users to see all the tickets on a unified platform which intelligently routes the complaint based on keywords, email subject, etc. The ticket software will initially send a quick automated pre-defined response to ensure that a connection is established. From there onwards, agents can start picking up the cases and initiate the process of servicing. 

ActivDesk ticketing system allows agents to customize the visibility of tickets based on the process requirements. This helpdesk ticketing software also enables organizations to align teams for handling cases which require inputs from multiple departments through internal chats and sub-ticketing. This helpdesk system offers a dual working system where agents can work individually and with others effectively as per the case at hand.

What are some key ActivDesk Help Desk Software benefits? 

Here are some key benefits of using ActivDesk helpdesk solution: 

  1. Ticketing of every communication with the client allows agents to not skip out on a single query.
  2. The software provides one-stop solution to manage all the customer support requests, complaints, queries, etc.
  3. Managers can effectively track and monitor the progress of every ticket raised by clients and evaluate the performance of every individual agent and provide useful inputs for improvement.
  4. ActivDesk allows agents to make support or follow up calls to customers to establish a healthy relationship.

What are the features offered by ActivDesk Help Desk software? 

Here are some basic features offered by ActivDesk help desk system:

  1. Ticketing
  2. Teamwork
  3. Multi-channel Helpdesk
  4. Call handling automation
  5. On the go service
  6. Workflow customization
  7. Reporting
  8. Self service

What is the price of ActivDesk?

ActivDesk price starts at ₹ 1500/- per month. For more detail, please request a call back.

ActivDesk Pricing & Plans

ActivDesk
  • Ticketing
  • Teamwork & Communication
  • Multichannel Helpdesk
  • Self Service
  • Email Integration
  • Workflow Management
    • Quantity
    • Monthly (Month(s))

Calculated Price (Exclusive of all taxes)

₹ 1500

Get ActivDesk Demo

We make it happen! Get your hands on the best solution based on your needs.

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ActivDesk Features

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Ticketing

The software automatically changes every call, chat, or email, into a ticket which helps the agent to keep track of all the

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Teamwork & Communication

This help desk software allows intra and inter-departmental collaboration on cases by creating sub-tickets and internal chat

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Multichannel Helpdesk

ActivDesk is omni-channel in nature, which allows organizations to streamline all the interaction requests raised by clients on a

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Self Service

This feature allows organizations to create self-service help desk for their customers to access the best quality services in

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Email Integration

Organizations can integrate all the email Ids that are kept public for service communication. Plus, ActivDesk helps sort and

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Workflow Management

Managers can monitor the work of every agent and track their calls, chats, mails, in real-time.

ActivDesk Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Integration Supported:
  • Windows
  • Desktop
  • Web-Based
  • Hospitality
  • All Businesses
  • English

ActivDesk Review

90%

Have recommended this product

Overall Score

4.1/5
Based on 1 Review

Review this product

Your valuable feedback helps others like you make a better decision.

BF

Bombey Footware

Verified reviewer:linkedin_verify

User

Reviewed on: Feb 27, 2021

4.1/5

“Good experience, user friendly software”

Pros :

Cons :

Features

4/5

Value for Money

4/5

Customer Support

4/5

Ease of Use

4.5/5

Likely to Recommend

9/10

ActivDesk FAQ

A ActivDesk can be integrated to any website with an open communication portal set up for chat messenger or email.
A Yes, this help desk software allows managers to assign tickets to agents based on their expertise and availability.
A ActivDesk allows organizations to manage their field teams and monitor their activities.
A ActivDesk allows you to customize the control panels to illustrate the metrics that are necessary to drive business growth. It helps track your agent’s performance in real-time.
A ActivDesk is available for a demo before purchase at Techjockey for the interested buyers as per their preferred date and time.

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