3Sigma CRM

Brand : 3Sigma CRM

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Starting Price:

₹ 750 excl. GST

₹ 885 incl. GST

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Save upto 28%, Get GST Invoice on your business purchase |
T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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3Sigma is a CRM tool designed to streamline interactions with customers, manage sales processes, and enhance marketing strategies for businesses. It offers features such as contact management, sales automation, and analytics to optimize customer engagement and improve overall efficiency. ...Read more

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3Sigma CRM Software Pricing, Features & Reviews

What is 3Sigma CRM?

3Sigma CRM software is a comprehensive tool for managing customer relationships, designed to streamline sales, marketing, and customer service processes. It offers features such as contact management, lead tracking, and sales pipeline visualization to help businesses optimize their sales efforts.

With robust analytics capabilities, it provides insights into customer behavior and sales performance, enabling informed decision-making. Integration with various communication channels enhances customer engagement and retention. Overall, 3Sigma CRM aims to improve operational efficiency and drive growth by fostering strong customer relationships and maximizing sales opportunities.

Why Choose 3Sigma CRM Software?

Comprehensive Features: It offers a wide range of features encompassing sales, marketing, and customer service, providing businesses with a comprehensive solution for managing customer relationships.
Streamlined Processes: With tools for sales automation, lead tracking, and marketing campaign management, It streamlines processes, saving time and effort for sales and marketing teams.
Data-Driven Insights: Its robust analytics capabilities provide businesses with valuable insights into customer behavior, sales performance, and marketing effectiveness, enabling informed decision-making.
Customizable Solutions: It offers customizable solutions tailored to the unique needs of different industries and business sizes, ensuring flexibility and scalability as businesses grow and evolve.
Enhanced Customer Engagement: Integration with various communication channels enables businesses to engage with customers more effectively, leading to improved customer satisfaction and loyalty.
Increased Sales Effectiveness: By optimizing sales processes, providing insights into customer needs, and facilitating better collaboration among teams, It helps businesses maximize sales opportunities and drive revenue growth.

Benefits of 3Sigma CRM Software

Task Management: It allows users to create, assign, and track tasks related to customer interactions, sales leads, and marketing campaigns, ensuring timely follow-ups and efficient task execution.
Customer Segmentation: It enables businesses to categorize customers based on various criteria such as demographics, purchasing behavior, or engagement level, facilitating targeted marketing efforts and personalized customer communication.
Workflow Automation: It automates repetitive tasks and processes within the CRM system, such as sending automated emails, updating customer records, or triggering notifications, enhancing operational efficiency and reducing manual workload.
Social Media Integration: It integrates with social media platforms to monitor and engage with customers across different channels, enabling businesses to stay connected with their audience and leverage social media insights for marketing strategies.
Mobile Accessibility: It provides mobile-friendly interfaces or dedicated mobile apps, allowing users to access CRM functionalities on-the-go, whether they are in the office or out in the field, improving productivity and responsiveness.
Customer Support Ticketing: It includes features for managing customer support inquiries and tickets, such as ticket assignment, prioritization, and resolution tracking, ensuring prompt and effective resolution of customer issues.
Forecasting and Predictive Analytics: It utilizes historical data and predictive algorithms to forecast future sales trends, identify potential opportunities or risks, and optimize sales strategies for improved revenue generation.
Third-Party Integrations: It offers seamless integration with third-party tools and platforms, such as email marketing software, accounting systems, or e-commerce platforms, enhancing the CRM's functionality and interoperability with other business tools.

Pricing of 3Sigma CRM

3Sigma CRM pricing plan starts from INR 750/user for 3 months.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

3Sigma CRM Features

Customer Data Management (CDM)

Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
Account Management Track and manage business relationships with key accounts and clients.
Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.
Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.

Marketing Automation

Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.
Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).

Data Sourcing / Integrations

Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
API Access Customizable API for integrating with other business applications or extending CRM capabilities.
Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Collaboration Tools

Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.
Audit Trail Track changes and updates within the system for enhanced security and transparency.

AI & Machine Learning

Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Reporting & Analytics

Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.
Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.

Alerts & Notifications

Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).
Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.