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Platform

Starting at

₹ 1,140 /Month

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Starting at

$ 69 /Month

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All industries

All industries

Track and engage visitors.
Live Chat
Mobile Support
Mobile SDK
Reporting

View all Zoho SalesIQ features

Trigger
Mobile App
Chat Bot
Real Time Monitoring
History

View all Zendesk features

Overall

4.2(1)

Features

Ease of Use

Value for Money

Customer Support

Likelihood to Recommend

79%

View all Zoho SalesIQ reviews

Overall

4.6(1)

Features

4.5

Ease of Use

Value for Money

Customer Support

Likelihood to Recommend

85%

View all Zendesk reviews

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pros-list-icon Integration with zoho crm, zoho campaigns and zoho desk is awesome. For example, you can see if someone visiting your website is a customer or not. When you chat with the person, you can transfer them to support or sale as needed. The chat transcript is saved to the contact in zoho crm. Posted - Aug 24, 2018

cons_icon UI is not as good as LiveChat. The UI isn't bad but LiveChat has the most simple UI out there. Also the chat dialogue box that the customer uses is cooler looking in LiveChat - it's more fun looking. Posted - Aug 24, 2018

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pros-list-icon The platform is easy to access ,and provides agent monitoring with a smooth UI. Overall satisfied. Posted - Jun 23, 2023

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Zoho SalesIQ and Zendesk

Let’s have a detailed comparison of Zoho SalesIQ vs Zendesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Zoho SalesIQ or Zendesk fits your business.

Comparison of Zoho SalesIQ vs Zendesk In terms of Features

Zoho SalesIQ includes features like Track and engage visitors., Live Chat, Mobile Support and Mobile SDK. Zendesk is known for functionalities like Trigger, Mobile App, Chat Bot and Real Time Monitoring. When you compare Zoho SalesIQ vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Zoho SalesIQ and Zendesk In terms of Deployment Type

While Zoho SalesIQ supports Web Based deployment; Zendesk is suitable for Web Based deployment. While selecting between Zoho SalesIQ and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Zoho SalesIQ or Zendesk: Which Is Ideal for Your Industry

Zoho SalesIQ is ideal for industries like All Industries. For All Industries, Zendesk is a better choice. If you are confused between Zoho SalesIQ or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Zoho SalesIQ or Zendesk

Zoho SalesIQ and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Zoho SalesIQ and Zendesk during demo to decide which one is best for your business.

FAQs

Is Zoho SalesIQ better than Zendesk?

While Zoho SalesIQ offers customized features, Zendesk has diverse modules. Select between Zoho SalesIQ or Zendesk as per your business needs.

Are Zoho SalesIQ and Zendesk same?

Both these products offer similar features but with a different approach. While Zoho SalesIQ emphasizes on user experiences, Zendesk focuses on functionalities.

Which is better Zoho SalesIQ or Zendesk?

It all depends on the functionalities that you prefer. While Zoho SalesIQ offers add-ons along with essential features, Zendesk emphasizes on customization.

Is Zoho SalesIQ the same as Zendesk?

No, the difference between Zoho SalesIQ and Zendesk lies in terms of features and functionalities. While Zoho SalesIQ can be customized as per the user’s needs, Zendesk addresses the diverse audience.

Can Zoho SalesIQ replace Zendesk?

It depends upon your business requirement. Both Zoho SalesIQ and Zendesk provides standard features to cater diverse industry needs.

What is the difference between Zoho SalesIQ and Zendesk?

The difference lies in terms of the user interface and functionalities. While Zoho SalesIQ is customizable, Zoho SalesIQ offers comprehensive modules.