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Zoho Desk VS Vision Helpdesk

Let’s have a side-by-side comparison of Zoho Desk vs Vision Helpdesk to find out which one is better. This software comparison between Zoho Desk and Vision Helpdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Zoho Desk or Vision Helpdesk fits your business.

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  • img 3 Ratings & 0 Reviews
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Pricing

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Price Plans

₹ 900

Zoho Professional

₹ 1800

Zoho Enterprise

View Details img

₹ 1195

Starter Help Desk

₹ 1943

Pro Help Desk

₹ 2316

Satellite Help Desk

+ 2 more plans img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

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4.5

3 Ratings & 0 Reviews

96% Likelihood to Recommend

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Ticket Management
  • checked Alerts & Notifications
  • checked CRM Integration
  • checked Mobility
  • checked Self-Service System
  • checked Layout
  • checked Time Tracking
  • checked Reports
  • checked Third Party Integration
  • checked Customization
  • checked Security
  • checked Manager Self Service
  • checked Agent Management
  • checked Social Network
  • checked Call Center Management
  • checked Knowledge Base
  • checked Ticketing Help Desk
  • checked Reporting
  • checked Secure Help Desk
  • checked Self Service Customer Portal
  • checked Customer Support Survey
  • checked Multi Language Help Desk
  • checked Time Tracking
  • checked SLA Rules and Ticket Escalation
  • checked Help Desk Automation
  • checked Knowledgebase & Forums
  • checked Task Management
  • checked Gamification
  • checked Help Desk Ticket Billing
  • checked Blabby Collaboration
  • checked Multi Channel Help Desk
  • checked Apps and Integrations

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


TxHelpDesk

TxHelpDesk


Troopr HelpDesk

Troopr HelpDesk


See all Zoho Desk alternatives img
Freshdesk

Freshdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


TxHelpDesk

TxHelpDesk


Troopr HelpDesk

Troopr HelpDesk


See all Vision Helpdesk alternatives img

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Similar Comparison

Zoho Desk vs Vision Helpdesk Comparison FAQs

Software questions,
answered

While Zoho Desk offers customized features, Vision Helpdesk has diverse modules. Select between Zoho Desk or Vision Helpdesk as per your business needs.

Both these products offer similar features but with a different approach. While Zoho Desk emphasizes on user experiences, Vision Helpdesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Zoho Desk offers add-ons along with essential features, Vision Helpdesk emphasizes on customization.

No, the difference between Zoho Desk and Vision Helpdesk lies in terms of features and functionalities. While Zoho Desk can be customized as per the user’s needs, Vision Helpdesk addresses the diverse audience.

It depends upon your business requirement. Both Zoho Desk and Vision Helpdesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Zoho Desk is customizable, Zoho Desk offers comprehensive modules.

A Quick Comparison Between Zoho Desk vs Vision Helpdesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Zoho Desk vs Vision Helpdesk In terms of Features
  • Comparison Between Zoho Desk and Vision Helpdesk In terms of Deployment Type
  • Zoho Desk or Vision Helpdesk: Which Is Ideal for Your Industry
  • Which Is Better? - Zoho Desk or Vision Helpdesk

Comparison of Zoho Desk vs Vision Helpdesk In terms of Features

Zoho Desk includes features like Ticket Management, Alerts & Notifications, CRM Integration and Mobility. Vision Helpdesk is known for functionalities like Ticketing, Reporting, Secure and Customer Portal. When you compare Zoho Desk vs Vision Helpdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Zoho Desk and Vision Helpdesk In terms of Deployment Type

While Zoho Desk supports Web Based deployment; Vision Helpdesk is suitable for Web Based and On Premises deployment. While selecting between Zoho Desk and Vision Helpdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Zoho Desk or Vision Helpdesk: Which Is Ideal for Your Industry

Zoho Desk is ideal for industries like All Industries. For All Industries, Vision Helpdesk is a better choice. If you are confused between Zoho Desk or Vision Helpdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Zoho Desk or Vision Helpdesk

Zoho Desk and Vision Helpdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Zoho Desk and Vision Helpdesk during demo to decide which one is best for your business.

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