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Zoho Desk VS SolarWinds Web Help Desk

Let’s have a side-by-side comparison of Zoho Desk vs SolarWinds Web Help Desk to find out which one is better. This software comparison between Zoho Desk and SolarWinds Web Help Desk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Zoho Desk or SolarWinds Web Help Desk fits your business.

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Starting Price

/Month

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Price On Request

  • industries All industries
  • industries All industries
  • chek Ticket Management
  • chek Alerts & Notifications
  • chek CRM Integration
  • chek Mobility
  • chek Self-Service System
  • chek Ticket Management
  • chek Asset Management
  • chek Self Service Portal
  • chek Ticket / Issue Tracking
  • chek Integration

Have you used Zoho Desk before?
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4.8(2)
str1 4.8
str1 4.9
str1 4.7
str1 4.7

Likelihood to Recommend

76%

Have you used Zoho Desk before?
Write a Review

pros-list-icon I ordered a software from Techjockey. I expected it to come in the form of a CD to download. In fact, having queried this, I received a phone call explaining that I would simply have to download a code. Well I did and the downloading process was totally idiot proof. The customer service is excellent and I would recommend Techjockey to anyone. Posted - Aug 07, 2018

cons_icon N/A Posted - Aug 07, 2018

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Zoho Desk and SolarWinds Web Help Desk

Let’s have a detailed comparison of Zoho Desk vs SolarWinds Web Help Desk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Zoho Desk or SolarWinds Web Help Desk fits your business.

Comparison of Zoho Desk vs SolarWinds Web Help Desk In terms of Features

Zoho Desk includes features like Ticket Management, Alerts & Notifications, CRM Integration and Mobility. SolarWinds Web Help Desk is known for functionalities like Ticket Management, Asset Management, Self Service Portal and Ticket / Issue Tracking. When you compare Zoho Desk vs SolarWinds Web Help Desk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Zoho Desk and SolarWinds Web Help Desk In terms of Deployment Type

While Zoho Desk supports Web Based deployment; SolarWinds Web Help Desk is suitable for Web Based deployment. While selecting between Zoho Desk and SolarWinds Web Help Desk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Zoho Desk or SolarWinds Web Help Desk: Which Is Ideal for Your Industry

Zoho Desk is ideal for industries like All Industries. For All Industries, SolarWinds Web Help Desk is a better choice. If you are confused between Zoho Desk or SolarWinds Web Help Desk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Zoho Desk or SolarWinds Web Help Desk

Zoho Desk and SolarWinds Web Help Desk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Zoho Desk and SolarWinds Web Help Desk during demo to decide which one is best for your business.

FAQs

While Zoho Desk offers customized features, SolarWinds Web Help Desk has diverse modules. Select between Zoho Desk or SolarWinds Web Help Desk as per your business needs.
Both these products offer similar features but with a different approach. While Zoho Desk emphasizes on user experiences, SolarWinds Web Help Desk focuses on functionalities.
It all depends on the functionalities that you prefer. While Zoho Desk offers add-ons along with essential features, SolarWinds Web Help Desk emphasizes on customization.
No, the difference between Zoho Desk and SolarWinds Web Help Desk lies in terms of features and functionalities. While Zoho Desk can be customized as per the user’s needs, SolarWinds Web Help Desk addresses the diverse audience.
It depends upon your business requirement. Both Zoho Desk and SolarWinds Web Help Desk provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Zoho Desk is customizable, Zoho Desk offers comprehensive modules.

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