Zoho CRM VS Freshsales CRM

Let’s have a side-by-side comparison of Zoho CRM vs Freshsales CRM to find out which one is better. This software comparison between Zoho CRM and Freshsales CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Zoho CRM or Freshsales CRM fits your business.

Comparison

Pricing

Price Plans

₹ 1300

Standard

₹ 2100

Professional

₹ 3000

Enterprise

+ 1 more plans

₹ 1199

Growth (Rs. 999 /user/month, billed annually, Rs. 1199 /user, billed monthly)

₹ 3399

Pro (Rs. 2799 /user/month, billed annually , Rs. 3399 /user, billed monthly)

₹ 5999

Enterprise (Rs. 4999 /user/month, billed annually, Rs. 5999 /user/monthly )

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Free Trial
Lifetime Plan

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.4

55 Ratings & 49 Reviews

Features 4.5

Value for Money 4.4

Ease of Use 4.5

Customer Support 4.4

Likelihood to Recommend

See all Zoho CRM reviews

Not Available

Currently no ratings are available. Please check back later

Pros & Cons

Pros

With this software, I can manage my sales funnel, pipeline, leads, and inventory...Read more - Ekansh Patheja Oct 10, 2023

Tracking and finding all my potential leads becomes easy with this software. Fil...Read more - Vijaya Grover Oct 10, 2023

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Cons

It’s a little difficult to organise the leads. Need more features for it. - Ekansh Patheja Oct 10, 2023

It’s reporting feature can be improved. - Vijaya Grover Oct 10, 2023

Not Available

Currently no cons are available. Please check back later

Reviews

Verified customer reviews

One of the best CRM software I’ve ever used

Ekansh Patheja Oct 10, 2023

A useful tool for capturing all my leads

Vijaya Grover Oct 10, 2023

See all Zoho CRM reviews

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Reviews with Video

What is Zoho CRM - Zoho CRM Review - Zoho CRM

See all (4)

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

Hospitality
E-Commerce
Real Estate

Features

Product features

Opportunity & Pipeline Management
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Performance Tracking
Forecasting & Trends
Customer Insights
Sales Performance Reports
Custom Dashboards
Chatbots
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts
Workflow Automation and Management
Task / Activity Management
Deal Management
Social Media Integration
Contract Management
Lead Management
Email Marketing
Contact Management
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Budget Tracking
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
Sales Automation
Data Encryption
API Access
Lead Nurturing
Real Time Analytics
Lead Scoring
Sales Forecasting
Account Management
Territory Management
Campaign Management
Data Import/Export
Predictive Analytics
Quote Management
Customer Journey Tracking
Customer Profiles
Calendar Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Segmentation
Third Party Integrations
Audit Trails
Role-Based Access Control (RBAC)
Activity History
Contact Segmentation
Team Communication
Campaign Performance
Order Management

Lead, Contact ,Account, and Deal Management
25 Workflow Automations
25 Teams
5000 Bulk Emails/User/Day
25 Sales Sequences/User
100 Workflow Automations
50 Teams
Advanced CRM Customization
Auto Profile Enrichment
Reports & Dashboard
Smartforms and Event Tracking
Multi Currency
Sales Goals
EEA Data Center
IP Whitelisting
Audit Logs
10 Sales Sequences/User
1000 Bulk Emails/User/Day
10 Teams
Visual Sales Pipeline
2-way Email Sync
Lead Scoring
Phone powered by Freshcaller
SMS Integration
Freshworks Integrations
Marketplace Apps
API Access
Territories and Lead Assignment
Smart Matches
Custom roles
Advanced Reports
250 Bulk Emails/User/Day
5 Sales Sequences/User
10 Workflow Automations
Dedicated Account Manager

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

Nederlands
English
français
Italiano
Português

English

Question and Answers

Product related question and answers

How customizable is Zoho CRM for different industries?

Zoho CRM can be easily changed to fit different types of businesses. It has read... Read more

How can Zoho CRM integrate with third-party marketing tools like Google Ads?

Zoho CRM can integrate with Google Ads to track ad campaigns, capture leads, and... Read more

How can Zoho CRM automate lead nurturing sequences for sales teams?

Zoho CRM helps you stay in touch with potential customers by automatically sendi... Read more

See all Zoho CRM Questions & Answers

How secure is the data managed by Freshsales CRM?

Freshsales CRM implements industry-standard data security measures to ensure tha... Read more

What is the pricing model for Freshsales CRM for small businesses?

For small companies, Freshsales CRM has a tiered pricing structure with a free p... Read more

What AI-powered features does Freshsales CRM offer for sales teams?

Freshsales includes AI-powered features such as lead scoring, predictive contact... Read more

See all Freshsales CRM Questions & Answers

Alternatives

Top Alternative Products

Bigin CRM

Solid Performers CRM

Salesforce CRM

Kylas CRM

See all Zoho CRM alternatives

Cratio CRM

Bytepaper Sales CRM

Todo Sales CRM

Kommo Sales CRM

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Zoho CRM vs Freshsales CRM Comparison FAQs

Software questions,
answered

While Zoho CRM offers customized features, Freshsales CRM has diverse modules. Select between Zoho CRM or Freshsales CRM as per your business needs.

Both these products offer similar features but with a different approach. While Zoho CRM emphasizes on user experiences, Freshsales CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Zoho CRM offers add-ons along with essential features, Freshsales CRM emphasizes on customization.

No, the difference between Zoho CRM and Freshsales CRM lies in terms of features and functionalities. While Zoho CRM can be customized as per the user’s needs, Freshsales CRM addresses the diverse audience.

It depends upon your business requirement. Both Zoho CRM and Freshsales CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Zoho CRM is customizable, Zoho CRM offers comprehensive modules.

A Quick Comparison Between Zoho CRM vs Freshsales CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Zoho CRM vs Freshsales CRM In terms of Features
Comparison Between Zoho CRM and Freshsales CRM In terms of Deployment Type
Zoho CRM or Freshsales CRM: Which Is Ideal for Your Industry
Which Is Better? - Zoho CRM or Freshsales CRM

Comparison of Zoho CRM vs Freshsales CRM In terms of Features

Zoho CRM includes features like Opportunity & Pipeline Management, Customer Interaction Alerts, System Errors/Failures and Custom Workflow Alerts. Freshsales CRM is known for functionalities like Lead, Contact ,Account, and Deal Management, 25 Workflow Automations, 25 Teams and 5000 Bulk Emails/User/Day. When you compare Zoho CRM vs Freshsales CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Zoho CRM and Freshsales CRM In terms of Deployment Type

While Zoho CRM supports Web Based deployment; Freshsales CRM is suitable for Web Based deployment. While selecting between Zoho CRM and Freshsales CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Zoho CRM or Freshsales CRM: Which Is Ideal for Your Industry

Zoho CRM is ideal for industries like All Industries. For Hospitality, E-Commerce and Real Estate, Freshsales CRM is a better choice. If you are confused between Zoho CRM or Freshsales CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Zoho CRM or Freshsales CRM

Zoho CRM and Freshsales CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Zoho CRM and Freshsales CRM during demo to decide which one is best for your business.

Author: Techjockey Team

Zoho CRM VS Freshsales CRM

We provide the best software solution for your business needs

Zoho CRM vs Freshsales CRM Comparison FAQs

Is Zoho CRM better than Freshsales CRM?

Are Zoho CRM and Freshsales CRM same?

Which is better Zoho CRM or Freshsales CRM?

Is Zoho CRM the same as Freshsales CRM?

Can Zoho CRM replace Freshsales CRM?

What is the difference between Zoho CRM and Freshsales CRM?

A Quick Comparison Between Zoho CRM vs Freshsales CRM

Comparison of Zoho CRM vs Freshsales CRM In terms of Features

Comparison Between Zoho CRM and Freshsales CRM In terms of Deployment Type

Zoho CRM or Freshsales CRM: Which Is Ideal for Your Industry

Which Is Better? - Zoho CRM or Freshsales CRM

Zoho CRM VS Freshsales CRM

We provide the best software solution for your business needs

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Zoho CRM vs Freshsales CRM Comparison FAQs

Is Zoho CRM better than Freshsales CRM?

Are Zoho CRM and Freshsales CRM same?

Which is better Zoho CRM or Freshsales CRM?

Is Zoho CRM the same as Freshsales CRM?

Can Zoho CRM replace Freshsales CRM?

What is the difference between Zoho CRM and Freshsales CRM?

A Quick Comparison Between Zoho CRM vs Freshsales CRM

Comparison of Zoho CRM vs Freshsales CRM In terms of Features

Comparison Between Zoho CRM and Freshsales CRM In terms of Deployment Type

Zoho CRM or Freshsales CRM: Which Is Ideal for Your Industry

Which Is Better? - Zoho CRM or Freshsales CRM

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