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  3. Zendesk Remote Access Software VS BeyondTrust Remote Support

Zendesk Remote Access Software VS BeyondTrust Remote Support

Let’s have a side-by-side comparison of Zendesk Remote Access Software vs BeyondTrust Remote Support to find out which one is better. This software comparison between Zendesk Remote Access Software and BeyondTrust Remote Support is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Zendesk Remote Access Software or BeyondTrust Remote Support fits your business.

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Zendesk Remote Access Software
Zendesk Remote Access Software

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BeyondTrust Remote Support
BeyondTrust Remote Support

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Zendesk Remote Access Software
Zendesk Remote Access Software

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BeyondTrust Remote Support
BeyondTrust Remote Support

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Ticket Management
  • checked Help Desk Management
  • checked Customer Support
  • checked Self Service Portal
  • checked Live Chat
  • checked Surveys & Feedback
  • checked Remote Access & Control
  • checked Efficiency & Scale
  • checked Customization & Branding
  • checked Integrations
  • checked Session Management
  • checked Collaboration Tools
  • checked Mobile Support
  • checked Advanced Features

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish
  • imgDeutsche
  • imgPortuguês
  • imgEspañol

Alternatives

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Top Alternative Products

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LogMeIn Rescue (GoTo)

LogMeIn Rescue (GoTo)

HelpWire

HelpWire

EV Reach

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FixMe IT

FixMe IT

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Zendesk Remote Access Software vs BeyondTrust Remote Support Comparison FAQs

Software questions,
answered

While Zendesk Remote Access Software offers customized features, BeyondTrust Remote Support has diverse modules. Select between Zendesk Remote Access Software or BeyondTrust Remote Support as per your business needs.

Both these products offer similar features but with a different approach. While Zendesk Remote Access Software emphasizes on user experiences, BeyondTrust Remote Support focuses on functionalities.

It all depends on the functionalities that you prefer. While Zendesk Remote Access Software offers add-ons along with essential features, BeyondTrust Remote Support emphasizes on customization.

No, the difference between Zendesk Remote Access Software and BeyondTrust Remote Support lies in terms of features and functionalities. While Zendesk Remote Access Software can be customized as per the user’s needs, BeyondTrust Remote Support addresses the diverse audience.

It depends upon your business requirement. Both Zendesk Remote Access Software and BeyondTrust Remote Support provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Zendesk Remote Access Software is customizable, Zendesk Remote Access Software offers comprehensive modules.

A Quick Comparison Between Zendesk Remote Access Software vs BeyondTrust Remote Support

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Zendesk Remote Access Software vs BeyondTrust Remote Support In terms of Features
  • Comparison Between Zendesk Remote Access Software and BeyondTrust Remote Support In terms of Deployment Type
  • Zendesk Remote Access Software or BeyondTrust Remote Support: Which Is Ideal for Your Industry
  • Which Is Better? - Zendesk Remote Access Software or BeyondTrust Remote Support

Comparison of Zendesk Remote Access Software vs BeyondTrust Remote Support In terms of Features

Zendesk Remote Access Software includes features like Ticket Management, Help Desk Management, Customer Support and Self Service Portal. BeyondTrust Remote Support is known for functionalities like Remote Access & Control, Efficiency & Scale, Customization & Branding and Integrations. When you compare Zendesk Remote Access Software vs BeyondTrust Remote Support, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Zendesk Remote Access Software and BeyondTrust Remote Support In terms of Deployment Type

While Zendesk Remote Access Software supports Web Based deployment; BeyondTrust Remote Support is suitable for Web Based and On Premises deployment. While selecting between Zendesk Remote Access Software and BeyondTrust Remote Support, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Zendesk Remote Access Software or BeyondTrust Remote Support: Which Is Ideal for Your Industry

Zendesk Remote Access Software is ideal for industries like All Industries. For All Industries, BeyondTrust Remote Support is a better choice. If you are confused between Zendesk Remote Access Software or BeyondTrust Remote Support, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Zendesk Remote Access Software or BeyondTrust Remote Support

Zendesk Remote Access Software and BeyondTrust Remote Support can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Zendesk Remote Access Software and BeyondTrust Remote Support during demo to decide which one is best for your business.

Author: Techjockey Team

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