Zoho SalesIQ

Live Chat Software

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Platform

Starting at

$ 69 /Month

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Starting at

₹ 1,140 /Month

Get Best Price

All industries

All industries

Trigger
Mobile App
Chat Bot
Real Time Monitoring
History

View all Zendesk features

Track and engage visitors.
Live Chat
Mobile Support
Mobile SDK
Reporting

View all Zoho SalesIQ features

Overall

4.6(1)

Features

4.5

Ease of Use

Value for Money

Customer Support

Likelihood to Recommend

85%

View all Zendesk reviews

Overall

4.2(1)

Features

Ease of Use

Value for Money

Customer Support

Likelihood to Recommend

79%

View all Zoho SalesIQ reviews

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pros-list-icon The platform is easy to access ,and provides agent monitoring with a smooth UI. Overall satisfied. Posted - Jun 23, 2023

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pros-list-icon Integration with zoho crm, zoho campaigns and zoho desk is awesome. For example, you can see if someone visiting your website is a customer or not. When you chat with the person, you can transfer them to support or sale as needed. The chat transcript is saved to the contact in zoho crm. Posted - Aug 24, 2018

cons_icon UI is not as good as LiveChat. The UI isn't bad but LiveChat has the most simple UI out there. Also the chat dialogue box that the customer uses is cooler looking in LiveChat - it's more fun looking. Posted - Aug 24, 2018

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Zendesk and Zoho SalesIQ

Let’s have a detailed comparison of Zendesk vs Zoho SalesIQ to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Zendesk or Zoho SalesIQ fits your business.

Comparison of Zendesk vs Zoho SalesIQ In terms of Features

Zendesk includes features like Trigger, Mobile App, Chat Bot and Real Time Monitoring. Zoho SalesIQ is known for functionalities like Track and engage visitors., Live Chat, Mobile Support and Mobile SDK. When you compare Zendesk vs Zoho SalesIQ, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Zendesk and Zoho SalesIQ In terms of Deployment Type

While Zendesk supports Web Based deployment; Zoho SalesIQ is suitable for Web Based deployment. While selecting between Zendesk and Zoho SalesIQ, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Zendesk or Zoho SalesIQ: Which Is Ideal for Your Industry

Zendesk is ideal for industries like All Industries. For All Industries, Zoho SalesIQ is a better choice. If you are confused between Zendesk or Zoho SalesIQ, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Zendesk or Zoho SalesIQ

Zendesk and Zoho SalesIQ can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Zendesk and Zoho SalesIQ during demo to decide which one is best for your business.

FAQs

Is Zendesk better than Zoho SalesIQ?

While Zendesk offers customized features, Zoho SalesIQ has diverse modules. Select between Zendesk or Zoho SalesIQ as per your business needs.

Are Zendesk and Zoho SalesIQ same?

Both these products offer similar features but with a different approach. While Zendesk emphasizes on user experiences, Zoho SalesIQ focuses on functionalities.

Which is better Zendesk or Zoho SalesIQ?

It all depends on the functionalities that you prefer. While Zendesk offers add-ons along with essential features, Zoho SalesIQ emphasizes on customization.

Is Zendesk the same as Zoho SalesIQ?

No, the difference between Zendesk and Zoho SalesIQ lies in terms of features and functionalities. While Zendesk can be customized as per the user’s needs, Zoho SalesIQ addresses the diverse audience.

Can Zendesk replace Zoho SalesIQ?

It depends upon your business requirement. Both Zendesk and Zoho SalesIQ provides standard features to cater diverse industry needs.

What is the difference between Zendesk and Zoho SalesIQ?

The difference lies in terms of the user interface and functionalities. While Zendesk is customizable, Zendesk offers comprehensive modules.