Zendesk VS Zoho SalesIQ

Let’s have a side-by-side comparison of Zendesk vs Zoho SalesIQ to find out which one is better. This software comparison between Zendesk and Zoho SalesIQ is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Zendesk or Zoho SalesIQ fits your business.

Comparison

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Zendesk

4.6

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Zoho SalesIQ

4.2

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Pricing

Price Plans

$ 69

Suite Team

$ 115

Suite Growth

$ 149

Suite Professional

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₹ 1140

Basic

₹ 3540

Professional

₹ 7740

Enterprise

View Details

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Free Trial
Lifetime Plan

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.6

2 Ratings & 1 Reviews

Features 4.5

Value for Money 5

Ease of Use 5

Customer Support 4

Likelihood to Recommend

4.2

1 Ratings & 1 Reviews

Features 4

Value for Money 5

Ease of Use 3

Customer Support 5

Likelihood to Recommend

Pros & Cons

Pros

The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Integration with zoho crm, zoho campaigns and zoho desk is awesome. For example,...Read more - Amit Aug 24, 2018

Cons

Not Available

Currently no cons are available. Please check back later

UI is not as good as LiveChat. The UI isn't bad but LiveChat has the most simple...Read more - Amit Aug 24, 2018

Reviews

Verified customer reviews

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

See all Zendesk reviews

Sales iq is the hidden gem of zoho

Amit Aug 24, 2018

See all Zoho SalesIQ reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Trigger
Mobile App
Chat Bot
Real Time Monitoring
History
Chat
Customization
Analytics and Reporting
Dashboards
Ticketing Management

Track and engage visitors.
Live Chat
Mobile Support
Mobile SDK
Reporting
Dashboards
Integration
Customisation
Offline Messages
Visitor Tracking
Role Management
CMS and e-commerce integrations.
Measure, coach and monitor.
Setup and customize quickly.
Sell smarter. Close deals faster.
Zoho CRM driven engagement
Visitor insights and lead scoring.
Live Chat Software.
Audio

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Freshchat

PlugtoChat

Chatwoot

Tiledesk

See all Zendesk alternatives

Freshchat

PlugtoChat

Chatwoot

Tiledesk

See all Zoho SalesIQ alternatives

Zendesk vs Zoho SalesIQ Comparison FAQs

Software questions,
answered

While Zendesk offers customized features, Zoho SalesIQ has diverse modules. Select between Zendesk or Zoho SalesIQ as per your business needs.

Both these products offer similar features but with a different approach. While Zendesk emphasizes on user experiences, Zoho SalesIQ focuses on functionalities.

It all depends on the functionalities that you prefer. While Zendesk offers add-ons along with essential features, Zoho SalesIQ emphasizes on customization.

No, the difference between Zendesk and Zoho SalesIQ lies in terms of features and functionalities. While Zendesk can be customized as per the user’s needs, Zoho SalesIQ addresses the diverse audience.

It depends upon your business requirement. Both Zendesk and Zoho SalesIQ provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Zendesk is customizable, Zendesk offers comprehensive modules.

A Quick Comparison Between Zendesk vs Zoho SalesIQ

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Zendesk vs Zoho SalesIQ In terms of Features
Comparison Between Zendesk and Zoho SalesIQ In terms of Deployment Type
Zendesk or Zoho SalesIQ: Which Is Ideal for Your Industry
Which Is Better? - Zendesk or Zoho SalesIQ

Comparison of Zendesk vs Zoho SalesIQ In terms of Features

Zendesk includes features like Trigger, Mobile App, Chat Bot and Real Time Monitoring. Zoho SalesIQ is known for functionalities like Track and engage visitors., Live Chat, Mobile Support and Mobile SDK. When you compare Zendesk vs Zoho SalesIQ, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Zendesk and Zoho SalesIQ In terms of Deployment Type

While Zendesk supports Web Based deployment; Zoho SalesIQ is suitable for Web Based deployment. While selecting between Zendesk and Zoho SalesIQ, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Zendesk or Zoho SalesIQ: Which Is Ideal for Your Industry

Zendesk is ideal for industries like All Industries. For All Industries, Zoho SalesIQ is a better choice. If you are confused between Zendesk or Zoho SalesIQ, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Zendesk or Zoho SalesIQ

Zendesk and Zoho SalesIQ can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Zendesk and Zoho SalesIQ during demo to decide which one is best for your business.

Author: Techjockey Team

Zendesk VS Zoho SalesIQ

We provide the best software solution for your business needs

Zendesk vs Zoho SalesIQ Comparison FAQs

Is Zendesk better than Zoho SalesIQ?

Are Zendesk and Zoho SalesIQ same?

Which is better Zendesk or Zoho SalesIQ?

Is Zendesk the same as Zoho SalesIQ?

Can Zendesk replace Zoho SalesIQ?

What is the difference between Zendesk and Zoho SalesIQ?

A Quick Comparison Between Zendesk vs Zoho SalesIQ

Comparison of Zendesk vs Zoho SalesIQ In terms of Features

Comparison Between Zendesk and Zoho SalesIQ In terms of Deployment Type

Zendesk or Zoho SalesIQ: Which Is Ideal for Your Industry

Which Is Better? - Zendesk or Zoho SalesIQ

Zendesk VS Zoho SalesIQ

We provide the best software solution for your business needs

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Zendesk vs Zoho SalesIQ Comparison FAQs

Is Zendesk better than Zoho SalesIQ?

Are Zendesk and Zoho SalesIQ same?

Which is better Zendesk or Zoho SalesIQ?

Is Zendesk the same as Zoho SalesIQ?

Can Zendesk replace Zoho SalesIQ?

What is the difference between Zendesk and Zoho SalesIQ?

A Quick Comparison Between Zendesk vs Zoho SalesIQ

Comparison of Zendesk vs Zoho SalesIQ In terms of Features

Comparison Between Zendesk and Zoho SalesIQ In terms of Deployment Type

Zendesk or Zoho SalesIQ: Which Is Ideal for Your Industry

Which Is Better? - Zendesk or Zoho SalesIQ

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