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Zendesk VS Tawk.to

Let’s have a side-by-side comparison of Zendesk vs Tawk.to to find out which one is better. This software comparison between Zendesk and Tawk.to is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Zendesk or Tawk.to fits your business.

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Starting at

$ 69 /Month

Price On Request

  • industries All industries
  • industries All industries
  • chek Trigger
  • chek Mobile App
  • chek Chat Bot
  • chek Real Time Monitoring
  • chek History
  • chek Ticketing Management
  • chek File Transfer
  • chek Multi Language Support
  • chek Remove Branding
  • chek Mobile App
4.6(1)
str1 4.5
str1 5
str1 5
str1 4

Likelihood to Recommend

85%

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pros-list-icon The platform is easy to access ,and provides agent monitoring with a smooth UI. Overall satisfied. Posted - Jun 23, 2023

Have you used Tawk.to before?
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Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Zendesk and Tawk.to

Let’s have a detailed comparison of Zendesk vs Tawk.to to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Zendesk or Tawk.to fits your business.

Comparison of Zendesk vs Tawk.to In terms of Features

Zendesk includes features like Trigger, Mobile App, Chat Bot and Real Time Monitoring. Tawk.to is known for functionalities like Ticketing Management, File Transfer, Multi Language Support and Remove Branding. When you compare Zendesk vs Tawk.to, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Zendesk and Tawk.to In terms of Deployment Type

While Zendesk supports Web Based deployment; Tawk.to is suitable for Web Based deployment. While selecting between Zendesk and Tawk.to, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Zendesk or Tawk.to: Which Is Ideal for Your Industry

Zendesk is ideal for industries like All Industries. For All Industries, Tawk.to is a better choice. If you are confused between Zendesk or Tawk.to, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Zendesk or Tawk.to

Zendesk and Tawk.to can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Zendesk and Tawk.to during demo to decide which one is best for your business.

FAQs

While Zendesk offers customized features, Tawk.to has diverse modules. Select between Zendesk or Tawk.to as per your business needs.
Both these products offer similar features but with a different approach. While Zendesk emphasizes on user experiences, Tawk.to focuses on functionalities.
It all depends on the functionalities that you prefer. While Zendesk offers add-ons along with essential features, Tawk.to emphasizes on customization.
No, the difference between Zendesk and Tawk.to lies in terms of features and functionalities. While Zendesk can be customized as per the user’s needs, Tawk.to addresses the diverse audience.
It depends upon your business requirement. Both Zendesk and Tawk.to provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Zendesk is customizable, Zendesk offers comprehensive modules.

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