linkedin
  • Become a Seller

Zendesk VS PlugtoChat

Let’s have a side-by-side comparison of Zendesk vs PlugtoChat to find out which one is better. This software comparison between Zendesk and PlugtoChat is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Zendesk or PlugtoChat fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 2 Ratings & 1 Reviews
  • icon_desktop icon_ios icon_Android
  • img 1 Ratings & 0 Reviews
  • icon_desktop icon_ios icon_Android icon_mac icon_linux

Pricing

img

Price Plans

$ 69

Suite Team

$ 115

Suite Growth

$ 149

Suite Professional

View Details img

₹ 8143

Basic Plan

₹ 16369

Starter Plan

View Details img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img
  • img
  • img Free Trial
  • img

Offers

img

Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img

Get Exclusive Offer

Best deals by our expert on your business requirements

Ratings

img

Overall ratings

4.6

2 Ratings & 1 Reviews

85% Likelihood to Recommend

5

1 Ratings & 0 Reviews

100% Likelihood to Recommend

Pros & Cons

img

Pros

img

The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Not Available

Currently no pros are available. Please check back later

Reviews

img

Verified customer reviews

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

The best customer engagement chat plugin with conversational AI

Harsha Nov 10, 2023

Best Use for

img

Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

img
img

Features

img

Product features

  • checked Trigger
  • checked Mobile App
  • checked Chat Bot
  • checked Real Time Monitoring
  • checked History
  • checked Chat
  • checked Customization
  • checked Analytics and Reporting
  • checked Dashboards
  • checked Ticketing Management
  • checked Real-time messaging
  • checked Automatic Spelling Correction
  • checked Chatbox & inbox UI
  • checked Multi-Language User Interface
  • checked Idle Detection
  • checked Live Chat
  • checked Always Accessible
  • checked Notifications
  • checked Message Analytics

Specifications

img

Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

img

Top Alternative Products

Freshchat

Freshchat


Chatwoot

Chatwoot


Tiledesk

Tiledesk


Botbiz

Botbiz


See all Zendesk alternatives img
Freshchat

Freshchat


Chatwoot

Chatwoot


Tiledesk

Tiledesk


Botbiz

Botbiz


See all PlugtoChat alternatives img

Send this comparison to my inbox

img Get directly in your email inbox on your Whatsapp

Similar Comparison

Zendesk vs PlugtoChat Comparison FAQs

Software questions,
answered

While Zendesk offers customized features, PlugtoChat has diverse modules. Select between Zendesk or PlugtoChat as per your business needs.

Both these products offer similar features but with a different approach. While Zendesk emphasizes on user experiences, PlugtoChat focuses on functionalities.

It all depends on the functionalities that you prefer. While Zendesk offers add-ons along with essential features, PlugtoChat emphasizes on customization.

No, the difference between Zendesk and PlugtoChat lies in terms of features and functionalities. While Zendesk can be customized as per the user’s needs, PlugtoChat addresses the diverse audience.

It depends upon your business requirement. Both Zendesk and PlugtoChat provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Zendesk is customizable, Zendesk offers comprehensive modules.

A Quick Comparison Between Zendesk vs PlugtoChat

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Zendesk vs PlugtoChat In terms of Features
  • Comparison Between Zendesk and PlugtoChat In terms of Deployment Type
  • Zendesk or PlugtoChat: Which Is Ideal for Your Industry
  • Which Is Better? - Zendesk or PlugtoChat

Comparison of Zendesk vs PlugtoChat In terms of Features

Zendesk includes features like Trigger, Mobile App, Chat Bot and Real Time Monitoring. PlugtoChat is known for functionalities like Real-Time Reports, Automatic Greetings, Chatbot and Multi-language. When you compare Zendesk vs PlugtoChat, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Zendesk and PlugtoChat In terms of Deployment Type

While Zendesk supports Web Based deployment; PlugtoChat is suitable for Web Based and On Premises deployment. While selecting between Zendesk and PlugtoChat, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Zendesk or PlugtoChat: Which Is Ideal for Your Industry

Zendesk is ideal for industries like All Industries. For All Industries, PlugtoChat is a better choice. If you are confused between Zendesk or PlugtoChat, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Zendesk or PlugtoChat

Zendesk and PlugtoChat can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Zendesk and PlugtoChat during demo to decide which one is best for your business.

Still got Questions on your mind?

Get answered by real users or software experts

Add Product to Compare

close

Recommended Products

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Best Price Guaranteed

Free Expert
                        Consultation Free Expert Consultation

2M+ Happy Customers 2M+ Happy Customers