Zendesk VS Freshservice
Let’s have a side-by-side comparison of Zendesk vs Freshservice to find out which one is better. This software comparison between Zendesk and Freshservice is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Zendesk or Freshservice fits your business.
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Starting at
$ 69 /Month
All
industries
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All
industries
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Trigger
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Mobile App
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Chat Bot
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Real Time Monitoring
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History
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Incident Management
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Contract / License Management
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Self Service Portal
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Multi - language
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Customization
The platform is easy to access ,and provides agent monitoring with a smooth UI. Overall satisfied.
Posted -
Jun 23, 2023
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a Review
Deployment
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Web Based
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On Premises
Device Supported
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Desktop
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Mobile
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Tablet
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iPad
Operating System
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Ubuntu
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Windows
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iOS
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Android
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Mac OS
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Windows(Phone)
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Linux
Deployment
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Web Based
-
On Premises
Device Supported
-
Desktop
-
Mobile
-
Tablet
-
iPad
Operating System
-
Ubuntu
-
Windows
-
iOS
-
Android
-
Mac OS
-
Windows(Phone)
-
Linux
A Quick Comparison Between Zendesk and Freshservice
Let’s have a detailed comparison of Zendesk vs Freshservice to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Zendesk or Freshservice fits your business.
Comparison of Zendesk vs Freshservice In terms of Features
Zendesk includes features like Trigger, Mobile App, Chat Bot and Real Time Monitoring. Freshservice is known for functionalities like Incident Management, Contract / License Management, Self Service Portal and Multi - language. When you compare Zendesk vs Freshservice, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.
Comparison Between Zendesk and Freshservice In terms of Deployment Type
While Zendesk supports Web Based deployment; Freshservice is suitable for Web Based deployment. While selecting between Zendesk and Freshservice, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.
Zendesk or Freshservice: Which Is Ideal for Your Industry
Zendesk is ideal for industries like All Industries. For All Industries, Freshservice is a better choice. If you are confused between Zendesk or Freshservice, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.
Which Is Better? - Zendesk or Freshservice
Zendesk and Freshservice can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Zendesk and Freshservice during demo to decide which one is best for your business.
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