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ZenAdmin VS Freshservice

Let’s have a side-by-side comparison of ZenAdmin vs Freshservice to find out which one is better. This software comparison between ZenAdmin and Freshservice is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ZenAdmin or Freshservice fits your business.

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  • img 1 Ratings & 0 Reviews
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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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₹ 1499

Blossom(₹ 999/agent/month billed yearly and ₹ 1,499 /agent/month billed monthly)

₹ 2999

Garden(₹ 2,499/agent/month billed yearly and ₹ 2,999/agent/month billed monthly)

₹ 4499

Estate(₹ 3,499/agent/month billed yearly and ₹ 4,499 /agent/month billed monthly)

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

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4.5

1 Ratings & 0 Reviews

90% Likelihood to Recommend

Reviews

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked App Management
  • checked Device Management
  • checked Employee Lifecycle Management
  • checked Identity & Access Management
  • checked Security Management
  • checked Incident Management
  • checked Contract / License Management
  • checked Self Service Portal
  • checked Multi - language
  • checked Customization
  • checked Analytics
  • checked Project Management
  • checked IP Whitelisting
  • checked Sandbox
  • checked Audit Logs
  • checked Security
  • checked Knowledge Management
  • checked Workflow Management
  • checked Task Management
  • checked Dashboards
  • checked Inventory Management
  • checked Asset Lifecycle Management
  • checked Reports
  • checked Mobile App
  • checked Customer Success Manager

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternatives Products

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BMC Helix ITSM


See all ZenAdmin alternatives img
HCL SX ITSM

HCL SX ITSM


Jira Service Management

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Servicenow

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BMC Helix ITSM

BMC Helix ITSM


See all Freshservice alternatives img

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Similar Comparison

ZenAdmin vs Freshservice Comparison Faqs

Software questions,
answered

While ZenAdmin offers customized features, Freshservice has diverse modules. Select between ZenAdmin or Freshservice as per your business needs.

Both these products offer similar features but with a different approach. While ZenAdmin emphasizes on user experiences, Freshservice focuses on functionalities.

It all depends on the functionalities that you prefer. While ZenAdmin offers add-ons along with essential features, Freshservice emphasizes on customization.

No, the difference between ZenAdmin and Freshservice lies in terms of features and functionalities. While ZenAdmin can be customized as per the user’s needs, Freshservice addresses the diverse audience.

It depends upon your business requirement. Both ZenAdmin and Freshservice provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While ZenAdmin is customizable, ZenAdmin offers comprehensive modules.

A Quick Comparison Between ZenAdmin vs Freshservice

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of ZenAdmin vs Freshservice In terms of Features
  • Comparison Between ZenAdmin and Freshservice In terms of Deployment Type
  • ZenAdmin or Freshservice: Which Is Ideal for Your Industry
  • Which Is Better? - ZenAdmin or Freshservice

Comparison of ZenAdmin vs Freshservice In terms of Features

ZenAdmin includes features like App Management, Device Management, Employee Lifecycle Management and Identity & Access Management. Freshservice is known for functionalities like Incident Management, Contract / License Management, Self Service Portal and Multi - language. When you compare ZenAdmin vs Freshservice, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between ZenAdmin and Freshservice In terms of Deployment Type

While ZenAdmin supports Web Based deployment; Freshservice is suitable for Web Based deployment. While selecting between ZenAdmin and Freshservice, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

ZenAdmin or Freshservice: Which Is Ideal for Your Industry

ZenAdmin is ideal for industries like All Industries. For All Industries, Freshservice is a better choice. If you are confused between ZenAdmin or Freshservice, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - ZenAdmin or Freshservice

ZenAdmin and Freshservice can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare ZenAdmin and Freshservice during demo to decide which one is best for your business.

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