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Yuma AI VS Zendesk

Let’s have a side-by-side comparison of Yuma AI vs Zendesk to find out which one is better. This software comparison between Yuma AI and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Yuma AI or Zendesk fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 3 Ratings & 0 Reviews
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  • img 3 Ratings & 3 Reviews
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Pricing

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Price Plans

$ 39

Starter

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$ 69

Suite Team

$ 115

Suite Growth

$ 149

Suite Professional

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  • Free Trial
  • Lifetime Plan
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.3

3 Ratings & 0 Reviews

83% Likelihood to Recommend

4.5

3 Ratings & 3 Reviews

86% Likelihood to Recommend

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Reviews

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Verified customer reviews

Rating

Mukesh Chand | BNG Infotech Feb 22, 2024

Rating

Dr.Raviprasad Rodda Feb 22, 2024

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Predictions
  • checked Multilingual
  • checked Integrations
  • checked Content Management
  • checked Workflow Automation
  • checked Templates
  • checked Machine Learning
  • checked Social Media Integration
  • checked Reporting & Analytics
  • checked Chatbot
  • checked Auto-Translation
  • checked Trigger
  • checked Mobile App
  • checked Chat Bot
  • checked Real Time Monitoring
  • checked History
  • checked Chat
  • checked Customization
  • checked Analytics and Reporting
  • checked Dashboards
  • checked Ticketing Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

LiveAgent

LiveAgent


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Gorgias


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Freshchat

Freshchat


PlugtoChat

PlugtoChat


Chatwoot

Chatwoot


Tiledesk

Tiledesk


See all Zendesk alternatives img

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Similar Comparison

Yuma AI vs Zendesk Comparison FAQs

Software questions,
answered

While Yuma AI offers customized features, Zendesk has diverse modules. Select between Yuma AI or Zendesk as per your business needs.

Both these products offer similar features but with a different approach. While Yuma AI emphasizes on user experiences, Zendesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Yuma AI offers add-ons along with essential features, Zendesk emphasizes on customization.

No, the difference between Yuma AI and Zendesk lies in terms of features and functionalities. While Yuma AI can be customized as per the user’s needs, Zendesk addresses the diverse audience.

It depends upon your business requirement. Both Yuma AI and Zendesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Yuma AI is customizable, Yuma AI offers comprehensive modules.

A Quick Comparison Between Yuma AI vs Zendesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Yuma AI vs Zendesk In terms of Features
  • Comparison Between Yuma AI and Zendesk In terms of Deployment Type
  • Yuma AI or Zendesk: Which Is Ideal for Your Industry
  • Which Is Better? - Yuma AI or Zendesk

Comparison of Yuma AI vs Zendesk In terms of Features

Yuma AI includes features like Predictions, Multilingual, Integrations and Content Management. Zendesk is known for functionalities like Trigger, Mobile App, Chat Bot and Real Time Monitoring. When you compare Yuma AI vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Yuma AI and Zendesk In terms of Deployment Type

While Yuma AI supports Web Based deployment; Zendesk is suitable for Web Based deployment. While selecting between Yuma AI and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Yuma AI or Zendesk: Which Is Ideal for Your Industry

Yuma AI is ideal for industries like All Industries. For All Industries, Zendesk is a better choice. If you are confused between Yuma AI or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Yuma AI or Zendesk

Yuma AI and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Yuma AI and Zendesk during demo to decide which one is best for your business.

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