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Workbooks CRM VS SmartCenter

Let’s have a side-by-side comparison of Workbooks CRM vs SmartCenter to find out which one is better. This software comparison between Workbooks CRM and SmartCenter is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Workbooks CRM or SmartCenter fits your business.

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  • img 11 Ratings & 11 Reviews
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Pricing

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Price Plans

$ 43

Workbooks CRM

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  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

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4.9

11 Ratings & 11 Reviews

96% Likelihood to Recommend

Pros & Cons

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Pros

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Client login feature for direct access to repair tickets, quotations, invoices, ...Read more - Paritosh G Jul 01, 2023

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It is an amazing software that simplifies the intake process, provides essential...Read more - Tech Team Store Jun 22, 2023

Cons

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There's a lot to setup, and Take a time to understand features because have lot ...Read more - Paritosh G Jul 01, 2023

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Lack of dedicated mobile app or responsive mobile-friendly interface.But contino...Read more - VIKRAM MANDAL Jun 21, 2023

Reviews

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Verified customer reviews

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Seamless Customer Communication

Paritosh G Jul 01, 2023

The best software ever!

Tech Team Store Jun 22, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Marketing Automation

  • img Email Marketing
  • img Campaign Management
  • img Lead Nurturing
  • img Customer Journey Tracking
  • img Customer Segmentation
  • img Event-Triggered Workflows
  • img Automated Campaigns
  • img Email Marketing
  • img Campaign Management
  • img Lead Nurturing
  • img Customer Journey Tracking
  • img Customer Segmentation
  • img Event-Triggered Workflows
  • img Automated Campaigns

Data Sourcing / Integrations

  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Access
  • img eCommerce Integrations
  • img Interactive Voice Response (IVR) Integration
  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Access
  • img eCommerce Integrations
  • img Interactive Voice Response (IVR) Integration

Reporting & Analytics

  • img Predictive Analytics
  • img Custom Dashboards
  • img Real Time Analytics
  • img Sales Performance Reports
  • img Customer Insights
  • img Campaign Performance
  • img Forecasting & Trends
  • img Performance Tracking
  • img Predictive Analytics
  • img Custom Dashboards
  • img Real Time Analytics
  • img Sales Performance Reports
  • img Customer Insights
  • img Campaign Performance
  • img Forecasting & Trends
  • img Performance Tracking

Customer Data Management (CDM)

  • img Contact Management
  • img Account Management
  • img Customer Profiles
  • img Contact Segmentation
  • img Activity History
  • img Contact Management
  • img Account Management
  • img Customer Profiles
  • img Contact Segmentation
  • img Activity History

Sales Management

  • img Quote Management
  • img Workflow Automation and Management
  • img Order Management
  • img Opportunity & Pipeline Management
  • img Contract Management
  • img Sales Forecasting
  • img Territory Management
  • img Lead Management
  • img Deal Management
  • img Sales Automation
  • img Quote Management
  • img Workflow Automation and Management
  • img Order Management
  • img Opportunity & Pipeline Management
  • img Contract Management
  • img Sales Forecasting
  • img Territory Management
  • img Lead Management
  • img Deal Management
  • img Sales Automation

Collaboration Tools

  • img Task / Activity Management
  • img Team Communication
  • img Document Sharing & File Storage
  • img Omnichannel Support
  • img Task / Activity Management
  • img Team Communication
  • img Document Sharing & File Storage
  • img Omnichannel Support

Security & Compliance

  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Audit Trails
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy
  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Audit Trails
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy

AI & Machine Learning

  • img Predictive Analytics
  • img Lead Scoring
  • img Chatbots
  • img Predictive Analytics
  • img Lead Scoring
  • img Chatbots

Alerts & Notifications

  • img Event-Triggered Notifications
  • img Custom Workflow Alerts
  • img System Errors/Failures
  • img Customer Interaction Alerts
  • img Workflow Trigger Alerts
  • img SLA Violations
  • img Lead Activity Alerts
  • img Event-Triggered Notifications
  • img Custom Workflow Alerts
  • img System Errors/Failures
  • img Customer Interaction Alerts
  • img Workflow Trigger Alerts
  • img SLA Violations
  • img Lead Activity Alerts

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Zoho CRM

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See all SmartCenter alternatives img

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Similar Comparison

Workbooks CRM vs SmartCenter Comparison FAQs

Software questions,
answered

While Workbooks CRM offers customized features, SmartCenter has diverse modules. Select between Workbooks CRM or SmartCenter as per your business needs.

Both these products offer similar features but with a different approach. While Workbooks CRM emphasizes on user experiences, SmartCenter focuses on functionalities.

It all depends on the functionalities that you prefer. While Workbooks CRM offers add-ons along with essential features, SmartCenter emphasizes on customization.

No, the difference between Workbooks CRM and SmartCenter lies in terms of features and functionalities. While Workbooks CRM can be customized as per the user’s needs, SmartCenter addresses the diverse audience.

It depends upon your business requirement. Both Workbooks CRM and SmartCenter provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Workbooks CRM is customizable, Workbooks CRM offers comprehensive modules.

A Quick Comparison Between Workbooks CRM vs SmartCenter

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Workbooks CRM vs SmartCenter In terms of Features
  • Comparison Between Workbooks CRM and SmartCenter In terms of Deployment Type
  • Workbooks CRM or SmartCenter: Which Is Ideal for Your Industry
  • Which Is Better? - Workbooks CRM or SmartCenter

Comparison of Workbooks CRM vs SmartCenter In terms of Features

Workbooks CRM includes features like Email Marketing, Data Import/Export, Task / Activity Management and Workflow Automation and Management. SmartCenter is known for functionalities like Ticket Management, Expense Management, Sales Management and OTP Based Checkin. When you compare Workbooks CRM vs SmartCenter, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Workbooks CRM and SmartCenter In terms of Deployment Type

While Workbooks CRM supports Web Based deployment; SmartCenter is suitable for Web Based deployment. While selecting between Workbooks CRM and SmartCenter, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Workbooks CRM or SmartCenter: Which Is Ideal for Your Industry

Workbooks CRM is ideal for industries like All Industries. For All Industries, SmartCenter is a better choice. If you are confused between Workbooks CRM or SmartCenter, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Workbooks CRM or SmartCenter

Workbooks CRM and SmartCenter can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Workbooks CRM and SmartCenter during demo to decide which one is best for your business.

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