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  3. Wit Ai VS Zendesk

Wit Ai VS Zendesk

Let’s have a side-by-side comparison of Wit Ai vs Zendesk to find out which one is better. This software comparison between Wit Ai and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Wit Ai or Zendesk fits your business.

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Wit Ai
Wit Ai

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Zendesk
Zendesk

4.6

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Wit Ai
Wit Ai

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Zendesk
Zendesk

4.6

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  • img 2 Ratings & 1 Reviews
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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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$ 69

Suite Team

$ 115

Suite Growth

$ 149

Suite Professional

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  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

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4.6

2 Ratings & 1 Reviews

85% Likelihood to Recommend

Pros & Cons

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Pros

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The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Reviews

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Verified customer reviews

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Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries

  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Trigger
  • checked Mobile App
  • checked Chat Bot
  • checked Real Time Monitoring
  • checked History
  • checked Chat
  • checked Customization
  • checked Analytics and Reporting
  • checked Dashboards
  • checked Ticketing Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternatives Products

Freshchat

Freshchat

PlugtoChat

PlugtoChat

Chatwoot

Chatwoot

Tiledesk

Tiledesk

See all Wit Ai alternatives img
Freshchat

Freshchat

PlugtoChat

PlugtoChat

Chatwoot

Chatwoot

Tiledesk

Tiledesk

See all Zendesk alternatives img

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Wit Ai vs Zendesk Comparison Faqs

Software questions,
answered

While Wit Ai offers customized features, Zendesk has diverse modules. Select between Wit Ai or Zendesk as per your business needs.

Both these products offer similar features but with a different approach. While Wit Ai emphasizes on user experiences, Zendesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Wit Ai offers add-ons along with essential features, Zendesk emphasizes on customization.

No, the difference between Wit Ai and Zendesk lies in terms of features and functionalities. While Wit Ai can be customized as per the user’s needs, Zendesk addresses the diverse audience.

It depends upon your business requirement. Both Wit Ai and Zendesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Wit Ai is customizable, Wit Ai offers comprehensive modules.

A Quick Comparison Between Wit Ai vs Zendesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Which Is Better? - Wit Ai or Zendesk

Which Is Better? - Wit Ai or Zendesk

Wit Ai and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Wit Ai and Zendesk during demo to decide which one is best for your business.

Author: Techjockey Team

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