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Wit Ai VS Freshchat

Let’s have a side-by-side comparison of Wit Ai vs Freshchat to find out which one is better. This software comparison between Wit Ai and Freshchat is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Wit Ai or Freshchat fits your business.

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  • Recommended
  • img 4 Ratings & 0 Reviews
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  • img 4 Ratings & 0 Reviews
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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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₹ 1799

Growth (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 4799

Pro (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 7699

Enterprise (/agent/month, billed monthly) (/agent/month, billed annually)

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.2

4 Ratings & 0 Reviews

85% Likelihood to Recommend

4.5

4 Ratings & 0 Reviews

87% Likelihood to Recommend

Reviews

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Verified customer reviews

Rating

Karan Ade Dec 30, 2024

Rating

Vishvjit sharma Dec 02, 2024

Rating

FPS Job Feb 22, 2024

Rating

Saurabh Joshi Feb 22, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • img Industries
    • imgAll Industries

    We provide the best software solution for your business needs

    img
    img

    Features

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    Product features

    • checked Assignment Rules
    • checked Chat Bot
    • checked IP Whitelisting
    • checked Authentication
    • checked Email, social, chat, phone channels
    • checked Agent Scripts
    • checked Speech Enabled IVR
    • checked Offline Experience
    • checked Auto-Resolve
    • checked Chatbot Analytics
    • checked Messaging
    • checked Custom Reports
    • checked Agent Assist AI
    • checked Omniroute
    • checked Voicebot
    • checked Multilingual
    • checked Roles & Permissions
    • checked Live Translate
    • checked Priority Inbox
    • checked Canned Responses
    • checked Private Notes
    • checked User Events & Timeline
    • checked User Segmentation
    • checked Dashboards
    • checked Facebook Messenger
    • checked Team Inbox Lite
    • checked Files
    • checked Performance Reports
    • checked CSAT Surveys
    • checked WhatsApp Business
    • checked IntelliAssign
    • checked Co-Browsing
    • checked Abandoned Call Metrics

    Specifications

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    Deployment

    • img Web based
    • img On Premises
    • img Web based
    • img On Premises

    Device Supported

    • img Desktop
    • img Mobile
    • img iPad
    • img Tablet
    • img Desktop
    • img Mobile
    • img iPad
    • img Tablet

    Supported Platforms

    • img Windows
    • img Mac OS
    • img Android
    • img iOS
    • img Linux
    • img Ubuntu
    • img Windows
    • img Mac OS
    • img Android
    • img iOS
    • img Linux
    • img Ubuntu

    Languages support

    • imgEnglish
    • imgEnglish

    Alternatives

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    Top Alternative Products

    PlugtoChat

    PlugtoChat


    Chatwoot

    Chatwoot


    Tiledesk

    Tiledesk


    My LiveChat

    My LiveChat


    See all Wit Ai alternatives img
    PlugtoChat

    PlugtoChat


    Chatwoot

    Chatwoot


    Zoho SalesIQ

    Zoho SalesIQ


    Zendesk

    Zendesk


    See all Freshchat alternatives img

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    Similar Comparison

    Wit Ai vs Freshchat Comparison FAQs

    Software questions,
    answered

    While Wit Ai offers customized features, Freshchat has diverse modules. Select between Wit Ai or Freshchat as per your business needs.

    Both these products offer similar features but with a different approach. While Wit Ai emphasizes on user experiences, Freshchat focuses on functionalities.

    It all depends on the functionalities that you prefer. While Wit Ai offers add-ons along with essential features, Freshchat emphasizes on customization.

    No, the difference between Wit Ai and Freshchat lies in terms of features and functionalities. While Wit Ai can be customized as per the user’s needs, Freshchat addresses the diverse audience.

    It depends upon your business requirement. Both Wit Ai and Freshchat provides standard features to cater diverse industry needs.

    The difference lies in terms of the user interface and functionalities. While Wit Ai is customizable, Wit Ai offers comprehensive modules.

    A Quick Comparison Between Wit Ai vs Freshchat

    Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

    • Which Is Better? - Wit Ai or Freshchat

    Which Is Better? - Wit Ai or Freshchat

    Wit Ai and Freshchat can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Wit Ai and Freshchat during demo to decide which one is best for your business.

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