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  3. Wati VS Charles

Wati VS Charles

Let’s have a side-by-side comparison of Wati vs Charles to find out which one is better. This software comparison between Wati and Charles is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Wati or Charles fits your business.

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Wati
Wati

4.5

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Charles
Charles

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Wati
Wati

4.5

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Charles
Charles

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Pricing

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Price Plans

₹ 2499

Growth

₹ 5999

Pro

₹ 16999

Business

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.5

5 Ratings & 0 Reviews

88% Likelihood to Recommend

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Reviews

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Verified customer reviews

Rating

only work Feb 22, 2024

Rating

Chris Ng Feb 22, 2024

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Bulk Messaging & Broadcasting

  • img Bulk Messaging
  • img Scheduled Messaging
  • img Customizable Templates
  • img Rich Media Support
  • img Message Templates
  • img Preview Mode
  • img Auto Replies
  • img Broadcast Lists
  • img Bulk Messaging
  • img Scheduled Messaging
  • img Customizable Templates
  • img Rich Media Support
  • img Message Templates
  • img Preview Mode
  • img Auto Replies
  • img Broadcast Lists

Contact Management & Segmentation

  • img Import/Export Contacts
  • img Sync Contacts
  • img Contact Tagging & Segmentation
  • img Deduplication
  • img Blacklist/Unsubscribe
  • img Import/Export Contacts
  • img Sync Contacts
  • img Contact Tagging & Segmentation
  • img Deduplication
  • img Blacklist/Unsubscribe

Chatbot & Automation

  • img Auto Replies
  • img Automatic Retry
  • img Canned Responses
  • img Drip Campaigns
  • img Campaign Scheduling
  • img Workflow Automation
  • img Automated Follow-Ups
  • img Hybrid Mode
  • img Recurring Messaging
  • img Auto Replies
  • img Automatic Retry
  • img Canned Responses
  • img Drip Campaigns
  • img Campaign Scheduling
  • img Workflow Automation
  • img Automated Follow-Ups
  • img Hybrid Mode
  • img Recurring Messaging

AI Features

  • img AI Sentiment Analysis
  • img Predictive Analytics
  • img Lead Qualification
  • img AI Chatbots
  • img Auto-Responders
  • img AI Sentiment Analysis
  • img Predictive Analytics
  • img Lead Qualification
  • img AI Chatbots
  • img Auto-Responders

Multi-Agent & Team Collaboration

  • img Shared Inbox
  • img Unlimited Agents
  • img Live Agent Support
  • img Internal Notes
  • img Chat Transfer
  • img Alerts & Notifications
  • img Shared Inbox
  • img Unlimited Agents
  • img Live Agent Support
  • img Internal Notes
  • img Chat Transfer
  • img Alerts & Notifications

Integrations

  • img OpenAI Integration
  • img WhatsApp Business API
  • img E-Commerce Platforms
  • img CRM Integration
  • img Webhooks Integration
  • img API Integration
  • img Chatbot Integration
  • img ERP Integration
  • img Payment Gateway Integration
  • img Third Party Integrations
  • img TallyPrime Integration
  • img E-Signatures
  • img OpenAI Integration
  • img WhatsApp Business API
  • img E-Commerce Platforms
  • img CRM Integration
  • img Webhooks Integration
  • img API Integration
  • img Chatbot Integration
  • img ERP Integration
  • img Payment Gateway Integration
  • img Third Party Integrations
  • img TallyPrime Integration
  • img E-Signatures

Analytics & Reporting

  • img Delivery & Read Reports
  • img Engagement Metrics
  • img Campaign Performance
  • img Conversion Tracking
  • img Real Time Dashboards
  • img Agent Performance Metrics
  • img Delivery & Read Reports
  • img Engagement Metrics
  • img Campaign Performance
  • img Conversion Tracking
  • img Real Time Dashboards
  • img Agent Performance Metrics

Security & Compliance

  • img GDPR & CCPA Compliance
  • img Data Encryption
  • img API Rate Limiting
  • img Anti Spam Filtering
  • img Role-Based Access Control (RBAC)
  • img Audit Logs
  • img Data Retention Policy
  • img Opt-In/Opt-Out Management
  • img Audit Trail
  • img IP Whitelisting
  • img GDPR & CCPA Compliance
  • img Data Encryption
  • img API Rate Limiting
  • img Anti Spam Filtering
  • img Role-Based Access Control (RBAC)
  • img Audit Logs
  • img Data Retention Policy
  • img Opt-In/Opt-Out Management
  • img Audit Trail
  • img IP Whitelisting

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Question and Answers

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Product related question and answers

How do I change my phone number on Wati? img

To change your phone number on Wati, simply contact the support team of Wati, an... Read more

How to add an attribute in Wati? img

To add an attribute in Wati, follow the steps given below: Open Wati Nav... Read more

How to upload contacts in Wati? img

To upload contacts in Wati, follow the steps given below: Open Wati Crea... Read more

See all Wati Questions & Answers img

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Wati vs Charles Comparison FAQs

Software questions,
answered

While Wati offers customized features, Charles has diverse modules. Select between Wati or Charles as per your business needs.

Both these products offer similar features but with a different approach. While Wati emphasizes on user experiences, Charles focuses on functionalities.

It all depends on the functionalities that you prefer. While Wati offers add-ons along with essential features, Charles emphasizes on customization.

No, the difference between Wati and Charles lies in terms of features and functionalities. While Wati can be customized as per the user’s needs, Charles addresses the diverse audience.

It depends upon your business requirement. Both Wati and Charles provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Wati is customizable, Wati offers comprehensive modules.

A Quick Comparison Between Wati vs Charles

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Wati vs Charles In terms of Features
  • Comparison Between Wati and Charles In terms of Deployment Type
  • Wati or Charles: Which Is Ideal for Your Industry
  • Which Is Better? - Wati or Charles

Comparison of Wati vs Charles In terms of Features

Wati includes features like Click to WhatsApp Ads, E-Commerce Platforms, WhatsApp Business API and Chat Transfer. Charles is known for functionalities like Drip Campaigns, Contact Tagging & Segmentation, Campaign Scheduling and Auto-Responders. When you compare Wati vs Charles, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Wati and Charles In terms of Deployment Type

While Wati supports Web Based deployment; Charles is suitable for Web Based deployment. While selecting between Wati and Charles, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Wati or Charles: Which Is Ideal for Your Industry

Wati is ideal for industries like All Industries. For All Industries, Charles is a better choice. If you are confused between Wati or Charles, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Wati or Charles

Wati and Charles can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Wati and Charles during demo to decide which one is best for your business.

Author: Kumar Abinash

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