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Vocalcom call centre VS DialNet

Let’s have a side-by-side comparison of Vocalcom call centre vs DialNet to find out which one is better. This software comparison between Vocalcom call centre and DialNet is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Vocalcom call centre or DialNet fits your business.

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  • img 5 Ratings & 0 Reviews
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Pricing

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Price Plans

₹ 5452

Click2Start

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₹ 8500

DialNet

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  • Lifetime Plan
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

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4.5

5 Ratings & 0 Reviews

92% Likelihood to Recommend

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Inbound & Outbound
  • checked Omnichannel
  • checked Artificial Intelligence
  • checked CRM Integration
  • checked Cloud Based
  • checked ACD
  • checked IVR/Voice Recognition
  • checked Call Recording
  • checked Real Time Analytics
  • checked Automated Call Distribution
  • checked Click to Call
  • checked Email & CRM Integration
  • checked MIS Reports
  • checked Inbound/ Outbound/ Blended Call
  • checked Call Forwarding
  • checked Call Conference

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Cube Call centre Solution

Cube Call centre Solution


MyOperator

MyOperator


SanCCS

SanCCS


DialDesk

DialDesk


See all Vocalcom call centre alternatives img
Cube Call centre Solution

Cube Call centre Solution


MyOperator

MyOperator


SanCCS

SanCCS


DialDesk

DialDesk


See all DialNet alternatives img

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Vocalcom call centre vs DialNet Comparison FAQs

Software questions,
answered

While Vocalcom call centre offers customized features, DialNet has diverse modules. Select between Vocalcom call centre or DialNet as per your business needs.

Both these products offer similar features but with a different approach. While Vocalcom call centre emphasizes on user experiences, DialNet focuses on functionalities.

It all depends on the functionalities that you prefer. While Vocalcom call centre offers add-ons along with essential features, DialNet emphasizes on customization.

No, the difference between Vocalcom call centre and DialNet lies in terms of features and functionalities. While Vocalcom call centre can be customized as per the user’s needs, DialNet addresses the diverse audience.

It depends upon your business requirement. Both Vocalcom call centre and DialNet provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Vocalcom call centre is customizable, Vocalcom call centre offers comprehensive modules.

A Quick Comparison Between Vocalcom call centre vs DialNet

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Vocalcom call centre vs DialNet In terms of Features
  • Comparison Between Vocalcom call centre and DialNet In terms of Deployment Type
  • Vocalcom call centre or DialNet: Which Is Ideal for Your Industry
  • Which Is Better? - Vocalcom call centre or DialNet

Comparison of Vocalcom call centre vs DialNet In terms of Features

Vocalcom call centre includes features like Inbound & Outbound, Omnichannel, Artificial Intelligence and CRM Integration. DialNet is known for functionalities like Call Recording, Real Time Analytics, Distributed Call Recording and Click to Call. When you compare Vocalcom call centre vs DialNet, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Vocalcom call centre and DialNet In terms of Deployment Type

While Vocalcom call centre supports Web Based deployment; DialNet is suitable for Web Based deployment. While selecting between Vocalcom call centre and DialNet, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Vocalcom call centre or DialNet: Which Is Ideal for Your Industry

Vocalcom call centre is ideal for industries like All Industries. For All Industries, DialNet is a better choice. If you are confused between Vocalcom call centre or DialNet, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Vocalcom call centre or DialNet

Vocalcom call centre and DialNet can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Vocalcom call centre and DialNet during demo to decide which one is best for your business.

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