SanCCS

Call Center Software

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Starting Price

₹ 7,999 /One-Time

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BPO
Contact Center

All industries

Call Center Management
Website Management
Callback Scheduling
Application Integration
Virtual Call Center

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IVR Facility
CRM
Remote Access
Billing & Invoicing
Voice Dialing

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Overall

5(2)

Features

Ease of Use

Value for Money

Customer Support

Likelihood to Recommend

100%

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pros-list-icon One of best and affordable on premises Call Center Solution with various integrations. Posted - Nov 13, 2021

cons_icon No cons for me. Posted - Nov 13, 2021

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between VICIdial and SanCCS

Let’s have a detailed comparison of VICIdial vs SanCCS to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether VICIdial or SanCCS fits your business.

Comparison of VICIdial vs SanCCS In terms of Features

VICIdial includes features like Call Center Management, Website Management, Callback Scheduling and Application Integration. SanCCS is known for functionalities like IVR Facility, CRM, Remote Access and Billing & Invoicing. When you compare VICIdial vs SanCCS, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between VICIdial and SanCCS In terms of Deployment Type

While VICIdial supports Web Based and On Premises deployment; SanCCS is suitable for Web Based deployment. While selecting between VICIdial and SanCCS, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

VICIdial or SanCCS: Which Is Ideal for Your Industry

VICIdial is ideal for industries like BPO and Contact Center. For All Industries, SanCCS is a better choice. If you are confused between VICIdial or SanCCS, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - VICIdial or SanCCS

VICIdial and SanCCS can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare VICIdial and SanCCS during demo to decide which one is best for your business.

FAQs

Is VICIdial better than SanCCS?

While VICIdial offers customized features, SanCCS has diverse modules. Select between VICIdial or SanCCS as per your business needs.

Are VICIdial and SanCCS same?

Both these products offer similar features but with a different approach. While VICIdial emphasizes on user experiences, SanCCS focuses on functionalities.

Which is better VICIdial or SanCCS?

It all depends on the functionalities that you prefer. While VICIdial offers add-ons along with essential features, SanCCS emphasizes on customization.

Is VICIdial the same as SanCCS?

No, the difference between VICIdial and SanCCS lies in terms of features and functionalities. While VICIdial can be customized as per the user’s needs, SanCCS addresses the diverse audience.

Can VICIdial replace SanCCS?

It depends upon your business requirement. Both VICIdial and SanCCS provides standard features to cater diverse industry needs.

What is the difference between VICIdial and SanCCS?

The difference lies in terms of the user interface and functionalities. While VICIdial is customizable, VICIdial offers comprehensive modules.