VICIdial VS SanCCS

Let’s have a side-by-side comparison of VICIdial vs SanCCS to find out which one is better. This software comparison between VICIdial and SanCCS is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether VICIdial or SanCCS fits your business.

Comparison

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VICIdial

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SanCCS

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Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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₹ 7999

SanCCS

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Lifetime Plan

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

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2 Ratings & 2 Reviews

Features 5

Value for Money 5

Ease of Use 5

Customer Support 5

Likelihood to Recommend

Pros & Cons

Pros

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This call centre solution made my business operations easy and efficient. The mu...Read more - Parvesh singh Nov 22, 2021

One of best and affordable on premises Call Center Solution with various integra...Read more - Krishna Nov 13, 2021

Reviews

Verified customer reviews

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Currently no reviews are available. Please check back later

Great Work From Home Solution

Parvesh singh Nov 22, 2021

A must have call center software

Krishna Nov 13, 2021

See all SanCCS reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

BPO
Contact Center

All Industries

Features

Product features

Blended call handling
Web-configurable IVRs
Scheduled Callbacks
Three-Way calling within agent application
Integrated call recording
Agents operate remotely
Web-based agent & administrative interfaces
Reegulatory compliance capability
Broadcast & predictive dialing
Open-Source AGPLv2 licensed

IVR – Multilayer Options with Menu and Sub Menus
Self Designable Web Based CRM
Remote Extensions
Trunk Wise Billing
Dialing Mode: Manual, Preview, Progressive
Multi Alternate Number Dialing
Multi ACD
User / Group Rights
Import Data from Excel/CSV
Customizable Reporting Format
User Definable Filters in Reporting Format
Multi-Process/Multilevel STD Table
Call Billing Software
Call Back Scheduling

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Cube Call centre Solution

MyOperator

DialDesk

SanCCS Cloud

See all VICIdial alternatives

SanCCS Cloud

Cube Call centre Solution

MyOperator

DialDesk

See all SanCCS alternatives

VICIdial vs SanCCS Comparison FAQs

Software questions,
answered

While VICIdial offers customized features, SanCCS has diverse modules. Select between VICIdial or SanCCS as per your business needs.

Both these products offer similar features but with a different approach. While VICIdial emphasizes on user experiences, SanCCS focuses on functionalities.

It all depends on the functionalities that you prefer. While VICIdial offers add-ons along with essential features, SanCCS emphasizes on customization.

No, the difference between VICIdial and SanCCS lies in terms of features and functionalities. While VICIdial can be customized as per the user’s needs, SanCCS addresses the diverse audience.

It depends upon your business requirement. Both VICIdial and SanCCS provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While VICIdial is customizable, VICIdial offers comprehensive modules.

A Quick Comparison Between VICIdial vs SanCCS

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of VICIdial vs SanCCS In terms of Features
Comparison Between VICIdial and SanCCS In terms of Deployment Type
VICIdial or SanCCS: Which Is Ideal for Your Industry
Which Is Better? - VICIdial or SanCCS

Comparison of VICIdial vs SanCCS In terms of Features

VICIdial includes features like Call Center Management, Website Management, Callback Scheduling and Application Integration. SanCCS is known for functionalities like IVR Facility, CRM, Remote Access and Billing & Invoicing. When you compare VICIdial vs SanCCS, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between VICIdial and SanCCS In terms of Deployment Type

While VICIdial supports Web Based and On Premises deployment; SanCCS is suitable for Web Based deployment. While selecting between VICIdial and SanCCS, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

VICIdial or SanCCS: Which Is Ideal for Your Industry

VICIdial is ideal for industries like BPO and Contact Center. For All Industries, SanCCS is a better choice. If you are confused between VICIdial or SanCCS, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - VICIdial or SanCCS

VICIdial and SanCCS can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare VICIdial and SanCCS during demo to decide which one is best for your business.

Author: Techjockey Team

VICIdial VS SanCCS

We provide the best software solution for your business needs

VICIdial vs SanCCS Comparison FAQs

Is VICIdial better than SanCCS?

Are VICIdial and SanCCS same?

Which is better VICIdial or SanCCS?

Is VICIdial the same as SanCCS?

Can VICIdial replace SanCCS?

What is the difference between VICIdial and SanCCS?

A Quick Comparison Between VICIdial vs SanCCS

Comparison of VICIdial vs SanCCS In terms of Features

Comparison Between VICIdial and SanCCS In terms of Deployment Type

VICIdial or SanCCS: Which Is Ideal for Your Industry

Which Is Better? - VICIdial or SanCCS

VICIdial VS SanCCS

We provide the best software solution for your business needs

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VICIdial vs SanCCS Comparison FAQs

Is VICIdial better than SanCCS?

Are VICIdial and SanCCS same?

Which is better VICIdial or SanCCS?

Is VICIdial the same as SanCCS?

Can VICIdial replace SanCCS?

What is the difference between VICIdial and SanCCS?

A Quick Comparison Between VICIdial vs SanCCS

Comparison of VICIdial vs SanCCS In terms of Features

Comparison Between VICIdial and SanCCS In terms of Deployment Type

VICIdial or SanCCS: Which Is Ideal for Your Industry

Which Is Better? - VICIdial or SanCCS

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