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VICIdial VS MyOperator

Let’s have a side-by-side comparison of VICIdial vs MyOperator to find out which one is better. This software comparison between VICIdial and MyOperator is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether VICIdial or MyOperator fits your business.

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  • img 1 Ratings & 1 Reviews
  • icon_desktop icon_ios icon_Android

Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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₹ 2499

Office IVR System- Mobile No

₹ 2499

Office IVR System- Tollfree No

₹ 5000

Cloud Call Center- Desk Plan

+ 1 more plans img

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  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

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4.5

1 Ratings & 1 Reviews

100% Likelihood to Recommend

Pros & Cons

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Pros

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extremely helpful team who did everything they could to help solve our issues - mitesh Tiwari Oct 12, 2017

Reviews

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Verified customer reviews

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You have to trust these people guys

mitesh Tiwari Oct 12, 2017

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgBPO
  • imgContact Center
  • imgContact Center

We provide the best software solution for your business needs

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Features

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Product features

  • checked Blended call handling
  • checked Web-configurable IVRs
  • checked Scheduled Callbacks
  • checked Three-Way calling within agent application
  • checked Integrated call recording
  • checked Agents operate remotely
  • checked Web-based agent & administrative interfaces
  • checked Reegulatory compliance capability
  • checked Broadcast & predictive dialing
  • checked Open-Source AGPLv2 licensed
  • checked Choose your business number
  • checked Data Export
  • checked SSL Security
  • checked API Integration
  • checked VoIP Activated
  • checked Advanced IVR
  • checked Easy Integration
  • checked Campaign Management
  • checked CRM Collaboration
  • checked Sticky agent
  • checked Intercom Groups
  • checked Voicemail
  • checked Analyze your business’s call traffic
  • checked Connect your callers to the right agent
  • checked Notification Engine
  • checked CRM
  • checked Call Recording
  • checked Toll Free Number
  • checked Analytics and Reporting
  • checked Smart Call Tracking
  • checked AI-powered Analytics

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Cube Call centre Solution

Cube Call centre Solution


SanCCS

SanCCS


DialDesk

DialDesk


SanCCS Cloud

SanCCS Cloud


See all VICIdial alternatives img
Cube Call centre Solution

Cube Call centre Solution


SanCCS

SanCCS


DialDesk

DialDesk


SanCCS Cloud

SanCCS Cloud


See all MyOperator alternatives img

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Similar Comparison

VICIdial vs MyOperator Comparison FAQs

Software questions,
answered

While VICIdial offers customized features, MyOperator has diverse modules. Select between VICIdial or MyOperator as per your business needs.

Both these products offer similar features but with a different approach. While VICIdial emphasizes on user experiences, MyOperator focuses on functionalities.

It all depends on the functionalities that you prefer. While VICIdial offers add-ons along with essential features, MyOperator emphasizes on customization.

No, the difference between VICIdial and MyOperator lies in terms of features and functionalities. While VICIdial can be customized as per the user’s needs, MyOperator addresses the diverse audience.

It depends upon your business requirement. Both VICIdial and MyOperator provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While VICIdial is customizable, VICIdial offers comprehensive modules.

A Quick Comparison Between VICIdial vs MyOperator

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of VICIdial vs MyOperator In terms of Features
  • Comparison Between VICIdial and MyOperator In terms of Deployment Type
  • VICIdial or MyOperator: Which Is Ideal for Your Industry
  • Which Is Better? - VICIdial or MyOperator

Comparison of VICIdial vs MyOperator In terms of Features

VICIdial includes features like Call Center Management, Website Management, Callback Scheduling and Application Integration. MyOperator is known for functionalities like Choose your business number, Data Export, SSL Security and API Integration. When you compare VICIdial vs MyOperator, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between VICIdial and MyOperator In terms of Deployment Type

While VICIdial supports Web Based and On Premises deployment; MyOperator is suitable for Web Based deployment. While selecting between VICIdial and MyOperator, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

VICIdial or MyOperator: Which Is Ideal for Your Industry

VICIdial is ideal for industries like BPO and Contact Center. For Contact Center, MyOperator is a better choice. If you are confused between VICIdial or MyOperator, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - VICIdial or MyOperator

VICIdial and MyOperator can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare VICIdial and MyOperator during demo to decide which one is best for your business.

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