VAgent VS Exotel
Let’s have a side-by-side comparison of VAgent vs Exotel to find out which one is better. This software comparison between VAgent and Exotel is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether VAgent or Exotel fits your business.
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Contact Center
- Education
- Healthcare
- Logistics
- E-Commerce
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Call Recording
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Parallel Ringing
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Live Call Tracking
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Sticky agent
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CRM Integration
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Voice & Data Integration
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Get Real-Time Notifications
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Call & SMS Filtering
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Reports & Analytics
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Call Recording
Have you used VAgent before?
Write
a Review
Exotel has helped streamline my business and improve communication with my customers. By using this, I can monitor the activity of my sales team, be more responsive to customer inquiries and do it all from my phone. I just love it!
Posted -
Jan 25, 2021
They can think about revamping their UI/UX.
Posted -
Jan 25, 2021
Deployment
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Web Based
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On Premises
Device Supported
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Desktop
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Mobile
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Tablet
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iPad
Operating System
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Ubuntu
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Windows
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iOS
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Android
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Mac OS
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Windows(Phone)
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Linux
Deployment
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Web Based
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On Premises
Device Supported
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Desktop
-
Mobile
-
Tablet
-
iPad
Operating System
-
Ubuntu
-
Windows
-
iOS
-
Android
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Mac OS
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Windows(Phone)
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Linux
A Quick Comparison Between VAgent and Exotel
Let’s have a detailed comparison of VAgent vs Exotel to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether VAgent or Exotel fits your business.
Comparison of VAgent vs Exotel In terms of Features
VAgent includes features like Call Recording, Parallel Ringing, Live Call Tracking and Sticky agent. Exotel is known for functionalities like Voice & Data Integration, Get Real-Time Notifications, Call & SMS Filtering and Reports & Analytics. When you compare VAgent vs Exotel, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.
Comparison Between VAgent and Exotel In terms of Deployment Type
While VAgent supports Web Based deployment; Exotel is suitable for Web Based deployment. While selecting between VAgent and Exotel, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.
VAgent or Exotel: Which Is Ideal for Your Industry
VAgent is ideal for industries like Contact Center. For Education, Healthcare and Logistics, Exotel is a better choice. If you are confused between VAgent or Exotel, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.
Which Is Better? - VAgent or Exotel
VAgent and Exotel can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare VAgent and Exotel during demo to decide which one is best for your business.
FAQs
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Related Categories to IVR Software
Contact Center Solutions| Call Recording Software| Call Center Software| Call Tracking Software| VoIP Providers|
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