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VAANI VS Servetel

Let’s have a side-by-side comparison of VAANI vs Servetel to find out which one is better. This software comparison between VAANI and Servetel is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether VAANI or Servetel fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 11 Ratings & 11 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_Android icon_linux
  • img 6 Ratings & 6 Reviews
  • icon_desktop icon_ios icon_Android icon_mac icon_Android

Pricing

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Price Plans

₹ 2220

VAANI

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Price on Request

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  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.7

11 Ratings & 11 Reviews

91% Likelihood to Recommend

3.5

6 Ratings & 6 Reviews

61% Likelihood to Recommend

Pros & Cons

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Pros

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VAANI offers features like predictive dialing, automatic call distribution, call...Read more - Jagdeep Feb 16, 2024

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CTO and other tech team members are always ready to support to make the product ...Read more - priyanka Feb 07, 2024

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Reasonable service. Nothing extraordinary though. - Abhishek Dec 11, 2023

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The software implementation is smooth and straightforward. Also, it is very user...Read more - karan singh Apr 11, 2023

Cons

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No issue facing right now since using - Jagdeep Feb 16, 2024

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Response time, i.e., loading of the screen could be a bit faster. - priyanka Feb 07, 2024

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Bad customer support is afraid of picking up customers' calls. Random policies - Kunal Mar 01, 2024

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Very unprofessional team. Can increase prices at any time and disconnect service...Read more - Abhishek Dec 11, 2023

Reviews

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Verified customer reviews

An IVR software with multichannel integration like Chatbot

Jagdeep Feb 16, 2024

Organization-friendly Dialer Solution

priyanka Feb 07, 2024

Unprofessional company with random dictator policies on customers

Kunal Mar 01, 2024

It is extremely unprofessional

Abhishek Dec 11, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgContact Center

We provide the best software solution for your business needs

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Features

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Product features

  • checked Dashboards
  • checked Call Monitoring
  • checked Inbound and Outbound Calls
  • checked Campaign Management
  • checked Detailed Call Analytics
  • checked Tenant-Based
  • checked Reports
  • checked API & CRM Integration
  • checked Customisable Multi-Level IVR
  • checked Omnichannel
  • checked Webhook Integration
  • checked Real-Time Reports
  • checked User Friendly
  • checked SMS Alert
  • checked Live Call Monitoring
  • checked Real Time Analytics
  • checked Call Routing
  • checked Number Masking
  • checked Call Forwarding
  • checked Call Recording
  • checked Agent Scheduling
  • checked CRM Integration

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Smartflo - Cloud Telephony Solutions

Smartflo - Cloud Telephony Solutions


Office24By7

Office24By7


Knowlarity

Knowlarity


Justcall

Justcall


See all VAANI alternatives img
Smartflo - Cloud Telephony Solutions

Smartflo - Cloud Telephony Solutions


Office24By7

Office24By7


Knowlarity

Knowlarity


Justcall

Justcall


See all Servetel alternatives img

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Similar Comparison

VAANI vs Servetel Comparison FAQs

Software questions,
answered

While VAANI offers customized features, Servetel has diverse modules. Select between VAANI or Servetel as per your business needs.

Both these products offer similar features but with a different approach. While VAANI emphasizes on user experiences, Servetel focuses on functionalities.

It all depends on the functionalities that you prefer. While VAANI offers add-ons along with essential features, Servetel emphasizes on customization.

No, the difference between VAANI and Servetel lies in terms of features and functionalities. While VAANI can be customized as per the user’s needs, Servetel addresses the diverse audience.

It depends upon your business requirement. Both VAANI and Servetel provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While VAANI is customizable, VAANI offers comprehensive modules.

A Quick Comparison Between VAANI vs Servetel

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of VAANI vs Servetel In terms of Features
  • Comparison Between VAANI and Servetel In terms of Deployment Type
  • VAANI or Servetel: Which Is Ideal for Your Industry
  • Which Is Better? - VAANI or Servetel

Comparison of VAANI vs Servetel In terms of Features

VAANI includes features like Dashboards, Call Monitoring, Inbound and Outbound Calls and Campaign Management. Servetel is known for functionalities like Webhook Integration, Real-Time Reports, User Friendly and SMS Alert. When you compare VAANI vs Servetel, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between VAANI and Servetel In terms of Deployment Type

While VAANI supports Web Based and On Premises deployment; Servetel is suitable for Web Based deployment. While selecting between VAANI and Servetel, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

VAANI or Servetel: Which Is Ideal for Your Industry

VAANI is ideal for industries like All Industries. For Contact Center, Servetel is a better choice. If you are confused between VAANI or Servetel, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - VAANI or Servetel

VAANI and Servetel can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare VAANI and Servetel during demo to decide which one is best for your business.

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