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TxHelpDesk VS helpspot

Let’s have a side-by-side comparison of TxHelpDesk vs helpspot to find out which one is better. This software comparison between TxHelpDesk and helpspot is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether TxHelpDesk or helpspot fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 1 Ratings & 1 Reviews
  • icon_desktop
  • img 5 Ratings & 0 Reviews
  • icon_desktop icon_mac

Pricing

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Price Plans

₹ 1250

TX helpdesk

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$ 699

helpspot

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  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

5

1 Ratings & 1 Reviews

100% Likelihood to Recommend

4.5

5 Ratings & 0 Reviews

90% Likelihood to Recommend

Pros & Cons

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Pros

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The product was a great ease of use & gives good user experience. With its full...Read more - Grandhi Sumanth May 22, 2023

Not Available

Currently no pros are available. Please check back later

Reviews

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Verified customer reviews

Fully Automated Ticketing platform

Grandhi Sumanth May 22, 2023

Not Available

Currently no reviews are available. Please check back later

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Omnichannel Customer Support
  • checked Ticket Resolution
  • checked Automation
  • checked Advanced Filters
  • checked Ticket Assignments
  • checked Alerts & Notifications
  • checked Collaboration
  • checked Team collaboration
  • checked Filters
  • checked Automation
  • checked Integration
  • checked Branding
  • checked Customization
  • checked Reporting

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


Troopr HelpDesk

Troopr HelpDesk


See all TxHelpDesk alternatives img
Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


Troopr HelpDesk

Troopr HelpDesk


See all helpspot alternatives img

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Similar Comparison

TxHelpDesk vs helpspot Comparison FAQs

Software questions,
answered

While TxHelpDesk offers customized features, helpspot has diverse modules. Select between TxHelpDesk or helpspot as per your business needs.

Both these products offer similar features but with a different approach. While TxHelpDesk emphasizes on user experiences, helpspot focuses on functionalities.

It all depends on the functionalities that you prefer. While TxHelpDesk offers add-ons along with essential features, helpspot emphasizes on customization.

No, the difference between TxHelpDesk and helpspot lies in terms of features and functionalities. While TxHelpDesk can be customized as per the user’s needs, helpspot addresses the diverse audience.

It depends upon your business requirement. Both TxHelpDesk and helpspot provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While TxHelpDesk is customizable, TxHelpDesk offers comprehensive modules.

A Quick Comparison Between TxHelpDesk vs helpspot

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of TxHelpDesk vs helpspot In terms of Features
  • Comparison Between TxHelpDesk and helpspot In terms of Deployment Type
  • TxHelpDesk or helpspot: Which Is Ideal for Your Industry
  • Which Is Better? - TxHelpDesk or helpspot

Comparison of TxHelpDesk vs helpspot In terms of Features

TxHelpDesk includes features like Omnichannel, Mobile Ticketing, Automation and Advanced Filters. helpspot is known for functionalities like Team Collaboration, Filters, Automation and Integration. When you compare TxHelpDesk vs helpspot, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between TxHelpDesk and helpspot In terms of Deployment Type

While TxHelpDesk supports Web Based deployment; helpspot is suitable for Web Based deployment. While selecting between TxHelpDesk and helpspot, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

TxHelpDesk or helpspot: Which Is Ideal for Your Industry

TxHelpDesk is ideal for industries like All Industries. For All Industries, helpspot is a better choice. If you are confused between TxHelpDesk or helpspot, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - TxHelpDesk or helpspot

TxHelpDesk and helpspot can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare TxHelpDesk and helpspot during demo to decide which one is best for your business.

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