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TxHelpDesk VS ActivDesk

Let’s have a side-by-side comparison of TxHelpDesk vs ActivDesk to find out which one is better. This software comparison between TxHelpDesk and ActivDesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether TxHelpDesk or ActivDesk fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 1 Ratings & 1 Reviews
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  • img 1 Ratings & 1 Reviews
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Pricing

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Price Plans

₹ 1250

TX helpdesk

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₹ 1500

ActivDesk

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  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

5

1 Ratings & 1 Reviews

100% Likelihood to Recommend

4.1

1 Ratings & 1 Reviews

90% Likelihood to Recommend

Pros & Cons

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Pros

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The product was a great ease of use & gives good user experience. With its full...Read more - Grandhi Sumanth May 22, 2023

Not Available

Currently no pros are available. Please check back later

Reviews

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Verified customer reviews

Fully Automated Ticketing platform

Grandhi Sumanth May 22, 2023

Good experience, user friendly software

Bombey Footware Feb 27, 2021

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgHospitality

We provide the best software solution for your business needs

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Features

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Product features

  • checked Omnichannel Customer Support
  • checked Ticket Resolution
  • checked Automation
  • checked Advanced Filters
  • checked Ticket Assignments
  • checked Alerts & Notifications
  • checked Collaboration
  • checked Ticketing
  • checked Teamwork & Communication
  • checked Multichannel Helpdesk
  • checked Self Service
  • checked Email Integration
  • checked Workflow Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


Troopr HelpDesk

Troopr HelpDesk


See all TxHelpDesk alternatives img
Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


Troopr HelpDesk

Troopr HelpDesk


See all ActivDesk alternatives img

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Similar Comparison

TxHelpDesk vs ActivDesk Comparison FAQs

Software questions,
answered

While TxHelpDesk offers customized features, ActivDesk has diverse modules. Select between TxHelpDesk or ActivDesk as per your business needs.

Both these products offer similar features but with a different approach. While TxHelpDesk emphasizes on user experiences, ActivDesk focuses on functionalities.

It all depends on the functionalities that you prefer. While TxHelpDesk offers add-ons along with essential features, ActivDesk emphasizes on customization.

No, the difference between TxHelpDesk and ActivDesk lies in terms of features and functionalities. While TxHelpDesk can be customized as per the user’s needs, ActivDesk addresses the diverse audience.

It depends upon your business requirement. Both TxHelpDesk and ActivDesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While TxHelpDesk is customizable, TxHelpDesk offers comprehensive modules.

A Quick Comparison Between TxHelpDesk vs ActivDesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of TxHelpDesk vs ActivDesk In terms of Features
  • Comparison Between TxHelpDesk and ActivDesk In terms of Deployment Type
  • TxHelpDesk or ActivDesk: Which Is Ideal for Your Industry
  • Which Is Better? - TxHelpDesk or ActivDesk

Comparison of TxHelpDesk vs ActivDesk In terms of Features

TxHelpDesk includes features like Omnichannel, Mobile Ticketing, Automation and Advanced Filters. ActivDesk is known for functionalities like Ticketing, Teamwork & Communication, Multichannel Helpdesk and Self Service. When you compare TxHelpDesk vs ActivDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between TxHelpDesk and ActivDesk In terms of Deployment Type

While TxHelpDesk supports Web Based deployment; ActivDesk is suitable for Web Based deployment. While selecting between TxHelpDesk and ActivDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

TxHelpDesk or ActivDesk: Which Is Ideal for Your Industry

TxHelpDesk is ideal for industries like All Industries. For Hospitality, ActivDesk is a better choice. If you are confused between TxHelpDesk or ActivDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - TxHelpDesk or ActivDesk

TxHelpDesk and ActivDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare TxHelpDesk and ActivDesk during demo to decide which one is best for your business.

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