Freshdesk

Help Desk Software

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Starting at

$ 49 /Month

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Starting Price

₹ 1,399 /month

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All industries

All industries

Ticketing
Automatic Greetings
Feedbacks
Intelligent Suggestion
Document Tracking

View all Troopr HelpDesk features

Ticket Management
Agent Shifts
Agent Scripts
Email Bot
Auto-Triage

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Troopr HelpDesk and Freshdesk

Let’s have a detailed comparison of Troopr HelpDesk vs Freshdesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Troopr HelpDesk or Freshdesk fits your business.

Comparison of Troopr HelpDesk vs Freshdesk In terms of Features

Troopr HelpDesk includes features like Ticketing, Automatic Greetings, Feedbacks and Intelligent Suggestion. Freshdesk is known for functionalities like Ticket Management, Agent Shifts, Agent Scripts and Email Bot. When you compare Troopr HelpDesk vs Freshdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Troopr HelpDesk and Freshdesk In terms of Deployment Type

While Troopr HelpDesk supports Web Based and On Premises deployment; Freshdesk is suitable for Web Based deployment. While selecting between Troopr HelpDesk and Freshdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Troopr HelpDesk or Freshdesk: Which Is Ideal for Your Industry

Troopr HelpDesk is ideal for industries like All Industries. For All Industries, Freshdesk is a better choice. If you are confused between Troopr HelpDesk or Freshdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Troopr HelpDesk or Freshdesk

Troopr HelpDesk and Freshdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Troopr HelpDesk and Freshdesk during demo to decide which one is best for your business.

FAQs

Is Troopr HelpDesk better than Freshdesk?

While Troopr HelpDesk offers customized features, Freshdesk has diverse modules. Select between Troopr HelpDesk or Freshdesk as per your business needs.

Are Troopr HelpDesk and Freshdesk same?

Both these products offer similar features but with a different approach. While Troopr HelpDesk emphasizes on user experiences, Freshdesk focuses on functionalities.

Which is better Troopr HelpDesk or Freshdesk?

It all depends on the functionalities that you prefer. While Troopr HelpDesk offers add-ons along with essential features, Freshdesk emphasizes on customization.

Is Troopr HelpDesk the same as Freshdesk?

No, the difference between Troopr HelpDesk and Freshdesk lies in terms of features and functionalities. While Troopr HelpDesk can be customized as per the user’s needs, Freshdesk addresses the diverse audience.

Can Troopr HelpDesk replace Freshdesk?

It depends upon your business requirement. Both Troopr HelpDesk and Freshdesk provides standard features to cater diverse industry needs.

What is the difference between Troopr HelpDesk and Freshdesk?

The difference lies in terms of the user interface and functionalities. While Troopr HelpDesk is customizable, Troopr HelpDesk offers comprehensive modules.