linkedin
  • Become a Seller

Topdesk VS HCL SX ITSM

Let’s have a side-by-side comparison of Topdesk vs HCL SX ITSM to find out which one is better. This software comparison between Topdesk and HCL SX ITSM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Topdesk or HCL SX ITSM fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • Not Available

  • icon_desktop
  • Not Available

  • img 8 Ratings & 7 Reviews
  • icon_desktop icon_Android icon_mac

Pricing

img

Price Plans

Price on Request

Get customise plan according to your business requirement

Get Price

Price on Request

Get customise plan according to your business requirement

Get Price

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
  • img
  • img
  • img Free Trial
  • img

Offers

img

Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img

Get Exclusive Offer

Best deals by our expert on your business requirements

Ratings

img

Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.7

8 Ratings & 7 Reviews

91% Likelihood to Recommend

Pros & Cons

img

Pros

Not Available

Currently no pros are available. Please check back later

img

HCL SX offers various options to quickly route ticket assignments, notify teams ...Read more - Lou Willis Sep 04, 2024

img

Good features at a great value. This has been a gamechanger for our company. - Anmol Aug 30, 2024

Cons

Not Available

Currently no cons are available. Please check back later

img

None that I can think of. - Lou Willis Sep 04, 2024

img

Can support more languages. - Seema T Aug 07, 2024

Reviews

img

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Enhanced collaboration and productivity in a single platform

Lou Willis Sep 04, 2024

HCL SX is a great service management tool!

Anmol Aug 30, 2024

Best Use for

img

Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

img
img

Features

img

Product features

  • checked Tasks
  • checked Asset Management
  • checked Change Management
  • checked Dashboard & Reporting
  • checked Incident Management
  • checked Self Service Portal
  • checked Problem Management
  • checked Self Service Portal
  • checked Incident Management
  • checked Request Fulfillment
  • checked Change Management
  • checked Knowledge Management
  • checked Asset & Config Management
  • checked Problem Management
  • checked SLA Management
  • checked Reconciliation Engine
  • checked Integration Hub
  • checked Advanced Multi-Tenancy
  • checked AI-Driven Intelligence
  • checked Orchestration
  • checked Task Management

Specifications

img

Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish
  • imgfrançais
  • imgDeutsche
  • imgEspañol

Alternatives

img

Top Alternative Products

Freshservice

Freshservice


Jira Service Management

Jira Service Management


Servicenow

Servicenow


BMC Helix ITSM

BMC Helix ITSM


See all Topdesk alternatives img
Freshservice

Freshservice


Jira Service Management

Jira Service Management


Servicenow

Servicenow


BMC Helix ITSM

BMC Helix ITSM


See all HCL SX ITSM alternatives img

Send this comparison to my inbox

img Get directly in your email inbox on your Whatsapp

Similar Comparison

Topdesk vs HCL SX ITSM Comparison FAQs

Software questions,
answered

While Topdesk offers customized features, HCL SX ITSM has diverse modules. Select between Topdesk or HCL SX ITSM as per your business needs.

Both these products offer similar features but with a different approach. While Topdesk emphasizes on user experiences, HCL SX ITSM focuses on functionalities.

It all depends on the functionalities that you prefer. While Topdesk offers add-ons along with essential features, HCL SX ITSM emphasizes on customization.

No, the difference between Topdesk and HCL SX ITSM lies in terms of features and functionalities. While Topdesk can be customized as per the user’s needs, HCL SX ITSM addresses the diverse audience.

It depends upon your business requirement. Both Topdesk and HCL SX ITSM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Topdesk is customizable, Topdesk offers comprehensive modules.

A Quick Comparison Between Topdesk vs HCL SX ITSM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Topdesk vs HCL SX ITSM In terms of Features
  • Comparison Between Topdesk and HCL SX ITSM In terms of Deployment Type
  • Topdesk or HCL SX ITSM: Which Is Ideal for Your Industry
  • Which Is Better? - Topdesk or HCL SX ITSM

Comparison of Topdesk vs HCL SX ITSM In terms of Features

Topdesk includes features like Tasks, Asset Management, Change Management and Reports & Dashboard. HCL SX ITSM is known for functionalities like Self Service Portal, Incident Management, Property Request and Change Management. When you compare Topdesk vs HCL SX ITSM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Topdesk and HCL SX ITSM In terms of Deployment Type

While Topdesk supports Web Based deployment; HCL SX ITSM is suitable for Web Based and On Premises deployment. While selecting between Topdesk and HCL SX ITSM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Topdesk or HCL SX ITSM: Which Is Ideal for Your Industry

Topdesk is ideal for industries like All Industries. For All Industries, HCL SX ITSM is a better choice. If you are confused between Topdesk or HCL SX ITSM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Topdesk or HCL SX ITSM

Topdesk and HCL SX ITSM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Topdesk and HCL SX ITSM during demo to decide which one is best for your business.

Still got Questions on your mind?

Get answered by real users or software experts

Add Product to Compare

close

Recommended Products

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Best Price Guaranteed

Free Expert
                        Consultation Free Expert Consultation

2M+ Happy Customers 2M+ Happy Customers