Topdesk VS Freshservice

Let’s have a side-by-side comparison of Topdesk vs Freshservice to find out which one is better. This software comparison between Topdesk and Freshservice is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Topdesk or Freshservice fits your business.

Comparison

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Topdesk

Get Free Demo

Freshservice

4.5

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Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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₹ 1499

Blossom(₹ 999/agent/month billed yearly and ₹ 1,499 /agent/month billed monthly)

₹ 2999

Garden(₹ 2,499/agent/month billed yearly and ₹ 2,999/agent/month billed monthly)

₹ 4499

Estate(₹ 3,499/agent/month billed yearly and ₹ 4,499 /agent/month billed monthly)

+ 1 more plans

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Lifetime Plan

Free Trial

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

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Currently no ratings are available. Please check back later

4.5

1 Ratings & 0 Reviews

Features 4.5

Value for Money 4.5

Ease of Use 4.5

Customer Support 4.5

Likelihood to Recommend

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Tasks
Asset Management
Change Management
Dashboard & Reporting
Incident Management
Self Service Portal
Problem Management

Incident Management
Contract / License Management
Self Service Portal
Multi - language
Customization
Analytics
Project Management
IP Whitelisting
Sandbox
Audit Logs
Security
Knowledge Management
Workflow Management
Task Management
Dashboards
Inventory Management
Asset Lifecycle Management
Reports
Mobile App
Customer Success Manager

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

HCL SX ITSM

Jira Service Management

Servicenow

BMC Helix ITSM

See all Topdesk alternatives

HCL SX ITSM

Jira Service Management

Servicenow

BMC Helix ITSM

See all Freshservice alternatives

Topdesk vs Freshservice Comparison FAQs

Software questions,
answered

While Topdesk offers customized features, Freshservice has diverse modules. Select between Topdesk or Freshservice as per your business needs.

Both these products offer similar features but with a different approach. While Topdesk emphasizes on user experiences, Freshservice focuses on functionalities.

It all depends on the functionalities that you prefer. While Topdesk offers add-ons along with essential features, Freshservice emphasizes on customization.

No, the difference between Topdesk and Freshservice lies in terms of features and functionalities. While Topdesk can be customized as per the user’s needs, Freshservice addresses the diverse audience.

It depends upon your business requirement. Both Topdesk and Freshservice provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Topdesk is customizable, Topdesk offers comprehensive modules.

A Quick Comparison Between Topdesk vs Freshservice

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Topdesk vs Freshservice In terms of Features
Comparison Between Topdesk and Freshservice In terms of Deployment Type
Topdesk or Freshservice: Which Is Ideal for Your Industry
Which Is Better? - Topdesk or Freshservice

Comparison of Topdesk vs Freshservice In terms of Features

Topdesk includes features like Tasks, Asset Management, Change Management and Reports & Dashboard. Freshservice is known for functionalities like Incident Management, Contract / License Management, Self Service Portal and Multi - language. When you compare Topdesk vs Freshservice, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Topdesk and Freshservice In terms of Deployment Type

While Topdesk supports Web Based deployment; Freshservice is suitable for Web Based deployment. While selecting between Topdesk and Freshservice, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Topdesk or Freshservice: Which Is Ideal for Your Industry

Topdesk is ideal for industries like All Industries. For All Industries, Freshservice is a better choice. If you are confused between Topdesk or Freshservice, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Topdesk or Freshservice

Topdesk and Freshservice can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Topdesk and Freshservice during demo to decide which one is best for your business.

Author: Techjockey Team

Topdesk VS Freshservice

We provide the best software solution for your business needs

Topdesk vs Freshservice Comparison FAQs

Is Topdesk better than Freshservice?

Are Topdesk and Freshservice same?

Which is better Topdesk or Freshservice?

Is Topdesk the same as Freshservice?

Can Topdesk replace Freshservice?

What is the difference between Topdesk and Freshservice?

A Quick Comparison Between Topdesk vs Freshservice

Comparison of Topdesk vs Freshservice In terms of Features

Comparison Between Topdesk and Freshservice In terms of Deployment Type

Topdesk or Freshservice: Which Is Ideal for Your Industry

Which Is Better? - Topdesk or Freshservice

Topdesk VS Freshservice

We provide the best software solution for your business needs

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Topdesk vs Freshservice Comparison FAQs

Is Topdesk better than Freshservice?

Are Topdesk and Freshservice same?

Which is better Topdesk or Freshservice?

Is Topdesk the same as Freshservice?

Can Topdesk replace Freshservice?

What is the difference between Topdesk and Freshservice?

A Quick Comparison Between Topdesk vs Freshservice

Comparison of Topdesk vs Freshservice In terms of Features

Comparison Between Topdesk and Freshservice In terms of Deployment Type

Topdesk or Freshservice: Which Is Ideal for Your Industry

Which Is Better? - Topdesk or Freshservice

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