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  4. TeamViewer VS Zendesk Remote Access Software

TeamViewer VS Zendesk Remote Access Software

Let’s have a side-by-side comparison of TeamViewer vs Zendesk Remote Access Software to find out which one is better. This software comparison between TeamViewer and Zendesk Remote Access Software is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether TeamViewer or Zendesk Remote Access Software fits your business.

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TeamViewer
TeamViewer

4.3

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Zendesk Remote Access Software
Zendesk Remote Access Software

4.3

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TeamViewer
TeamViewer

4.3

Get Free Demo
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Zendesk Remote Access Software
Zendesk Remote Access Software

4.3

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  • Recommended
  • img 10 Ratings & 10 Reviews
  • icon_desktop icon_ios icon_Android icon_mac icon_linux
  • img 3 Ratings & 0 Reviews
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Pricing

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Price Plans

₹ 719

TeamViewer Remote Access-[Billed Yearly]

₹ 1499

TeamViewer Business-[Billed Yearly]

₹ 3099

TeamViewer Premium-[Billed Yearly]

+ 1 more plans img

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.3

10 Ratings & 10 Reviews

89% Likelihood to Recommend

See all TeamViewer reviews

4.3

3 Ratings & 0 Reviews

90% Likelihood to Recommend

Pros & Cons

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Pros

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It has all the features that are necessary for a remote desktop software. It als...Read more - rahul jain Mar 23, 2022

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It is extremely easy to use and fast. It allows connecting to a computer from an...Read more - Kartik Sharma Mar 22, 2022

Not Available

Currently no pros are available. Please check back later

Cons

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The limitations for the free version for IT specialists is that you're limited t...Read more - rahul jain Mar 23, 2022

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Sometimes touch gestures can be a bit hard to replicate on remote places. - Kartik Sharma Mar 22, 2022

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

One of the best remote access software - Teamviewer Review

rahul jain Mar 23, 2022

Great alternative and very high value tool!

Kartik Sharma Mar 22, 2022

See all TeamViewer reviews

Rating

Scott Garrett Jan 26, 2025

Rating

Jagmohan Joshi Jan 05, 2025

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Multi Session Support
  • checked In-Session Chat
  • checked File Sync & Auto Update
  • checked Remote Command Prompt Access
  • checked System Health Monitoring
  • checked Bulk File Transfer
  • checked Two-Way File Transfer
  • checked Session Recording & Playback
  • checked Blank Screen Mode
  • checked Session Timeout & Auto-Lock
  • checked Session Handover
  • checked Video Conferencing
  • checked Screen Sharing with Control
  • checked Multiple Technician Access
  • checked Admin Console
  • checked Error Logs
  • checked Detailed Session Reports
  • checked Remote Wake-on-LAN
  • checked Scheduled Tasks
  • checked Language Localization
  • checked Session Scripting
  • checked GDPR/CCPA Compliance
  • checked Two-Way Desktop Sharing
  • checked User Grouping & Management
  • checked Multi-Monitor Navigation
  • checked Mobile Access Support
  • checked Customizable Dashboards
  • checked Patch Management
  • checked Device Management
  • checked API Integration
  • checked Customizable Branding
  • checked Audit Logs
  • checked Ticket Management
  • checked File transfer queuing
  • checked Proxy Support
  • checked Remote Sound
  • checked Third Party Integration
  • checked Multi-Factor Authentication (MFA)
  • checked Remote printing
  • checked Browser-Based Access
  • checked Cross-Platform Compatibility
  • checked Role-Based Access Control (RBAC)
  • checked Task Automation 
  • checked Unattended Access
  • checked End-to-End Encryption
  • checked HIPAA Compliance
  • checked Remote Task Manager
  • checked Access Logs
  • checked User Access Management
  • checked VPN
  • checked Ticket Management
  • checked Help Desk Management
  • checked Customer Support
  • checked Self Service Portal
  • checked Live Chat
  • checked Surveys & Feedback

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Question and Answers

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Product related question and answers

Can TeamViewer be used to spy on your device? img

In theory, if an individual acquires unauthorized access to your TeamViewer cred... Read more

What are some cool TeamViewer hacks? img

Although 'hacks' must always remain within legal and ethical limits, numerous in... Read more

Can I use TeamViewer to control an iPhone? How is this done if so? img

Because of Apple's stringent security measures, an iPhone's complete remote cont... Read more

See all TeamViewer Questions & Answers img

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Alternatives

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Top Alternative Products

AnyDesk

AnyDesk

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TSplus Remote Support

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Hexaedge Lan Over Internet

RustDesk

RustDesk

See all TeamViewer alternatives img
LogMeIn Rescue (GoTo)

LogMeIn Rescue (GoTo)

EV Reach

EV Reach

HelpWire

HelpWire

FixMe IT

FixMe IT

See all Zendesk Remote Access Software alternatives img

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TeamViewer vs Zendesk Remote Access Software Comparison FAQs

Software questions,
answered

While TeamViewer offers customized features, Zendesk Remote Access Software has diverse modules. Select between TeamViewer or Zendesk Remote Access Software as per your business needs.

Both these products offer similar features but with a different approach. While TeamViewer emphasizes on user experiences, Zendesk Remote Access Software focuses on functionalities.

It all depends on the functionalities that you prefer. While TeamViewer offers add-ons along with essential features, Zendesk Remote Access Software emphasizes on customization.

No, the difference between TeamViewer and Zendesk Remote Access Software lies in terms of features and functionalities. While TeamViewer can be customized as per the user’s needs, Zendesk Remote Access Software addresses the diverse audience.

It depends upon your business requirement. Both TeamViewer and Zendesk Remote Access Software provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While TeamViewer is customizable, TeamViewer offers comprehensive modules.

A Quick Comparison Between TeamViewer vs Zendesk Remote Access Software

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of TeamViewer vs Zendesk Remote Access Software In terms of Features
  • Comparison Between TeamViewer and Zendesk Remote Access Software In terms of Deployment Type
  • TeamViewer or Zendesk Remote Access Software: Which Is Ideal for Your Industry
  • Which Is Better? - TeamViewer or Zendesk Remote Access Software

Comparison of TeamViewer vs Zendesk Remote Access Software In terms of Features

TeamViewer includes features like Multi Session Support, In-Session Chat, File Sync & Auto Update and Remote Command Prompt Access. Zendesk Remote Access Software is known for functionalities like Ticket Management, Help Desk Management, Customer Support and Self Service Portal. When you compare TeamViewer vs Zendesk Remote Access Software, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between TeamViewer and Zendesk Remote Access Software In terms of Deployment Type

While TeamViewer supports Web Based and On Premises deployment; Zendesk Remote Access Software is suitable for Web Based deployment. While selecting between TeamViewer and Zendesk Remote Access Software, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

TeamViewer or Zendesk Remote Access Software: Which Is Ideal for Your Industry

TeamViewer is ideal for industries like All Industries. For All Industries, Zendesk Remote Access Software is a better choice. If you are confused between TeamViewer or Zendesk Remote Access Software, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - TeamViewer or Zendesk Remote Access Software

TeamViewer and Zendesk Remote Access Software can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare TeamViewer and Zendesk Remote Access Software during demo to decide which one is best for your business.

Author: Techjockey Team

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