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Talkdesk VS TxContact

Let’s have a side-by-side comparison of Talkdesk vs TxContact to find out which one is better. This software comparison between Talkdesk and TxContact is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Talkdesk or TxContact fits your business.

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  • img 3 Ratings & 1 Reviews
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Pricing

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Price Plans

$ 85

CX CLOUD DIGITAL ESSENTIALS

$ 85

CX CLOUD ESSENTIALS

$ 115

CX CLOUD ELEVATE

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₹ 1750

TxContact Voice

₹ 2250

TxContact OmniCorp

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

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4.8

3 Ratings & 1 Reviews

100% Likelihood to Recommend

Pros & Cons

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Pros

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Simple integration with other software and a fast response whenever additional s...Read more - Love Joshi May 21, 2023

Reviews

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Verified customer reviews

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Single box, built on own platform, Omni channel call centre software

Ratna Vedantam May 21, 2023

Best in Omnichannel contact center solutions

Love Joshi May 21, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgContact Center

We provide the best software solution for your business needs

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Features

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Product features

  • checked Customer Engagement
  • checked Workforce Management
  • checked Integrations
  • checked Analytics & Reporting
  • checked One platform
  • checked Multichannel Capability
  • checked Third Party Integration
  • checked Customization
  • checked Communication
  • checked Email Marketing
  • checked Social Media Integration
  • checked Feed FIlteing

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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LeadDesk

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See all TxContact alternatives img

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Similar Comparison

Talkdesk vs TxContact Comparison FAQs

Software questions,
answered

While Talkdesk offers customized features, TxContact has diverse modules. Select between Talkdesk or TxContact as per your business needs.

Both these products offer similar features but with a different approach. While Talkdesk emphasizes on user experiences, TxContact focuses on functionalities.

It all depends on the functionalities that you prefer. While Talkdesk offers add-ons along with essential features, TxContact emphasizes on customization.

No, the difference between Talkdesk and TxContact lies in terms of features and functionalities. While Talkdesk can be customized as per the user’s needs, TxContact addresses the diverse audience.

It depends upon your business requirement. Both Talkdesk and TxContact provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Talkdesk is customizable, Talkdesk offers comprehensive modules.

A Quick Comparison Between Talkdesk vs TxContact

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Talkdesk vs TxContact In terms of Features
  • Comparison Between Talkdesk and TxContact In terms of Deployment Type
  • Talkdesk or TxContact: Which Is Ideal for Your Industry
  • Which Is Better? - Talkdesk or TxContact

Comparison of Talkdesk vs TxContact In terms of Features

Talkdesk includes features like Customer Engagement, Workforce Management, Integrations and Analytics & Reporting. TxContact is known for functionalities like Multichannel Communication, Third Party Integration, Customization and Communication. When you compare Talkdesk vs TxContact, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Talkdesk and TxContact In terms of Deployment Type

While Talkdesk supports Web Based and On Premises deployment; TxContact is suitable for Web Based deployment. While selecting between Talkdesk and TxContact, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Talkdesk or TxContact: Which Is Ideal for Your Industry

Talkdesk is ideal for industries like All Industries. For Contact Center, TxContact is a better choice. If you are confused between Talkdesk or TxContact, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Talkdesk or TxContact

Talkdesk and TxContact can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Talkdesk and TxContact during demo to decide which one is best for your business.

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