Support CRM VS SmartCenter

Let’s have a side-by-side comparison of Support CRM vs SmartCenter to find out which one is better. This software comparison between Support CRM and SmartCenter is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Support CRM or SmartCenter fits your business.

Comparison

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Support CRM

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SmartCenter

4.9

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Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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Price on Request

Get customise plan according to your business requirement

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Lifetime Plan

Free Trial

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

Not Available

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4.9

11 Ratings & 11 Reviews

Features 5

Value for Money 4.8

Ease of Use 4.9

Customer Support 4.9

Likelihood to Recommend

See all SmartCenter reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

Client login feature for direct access to repair tickets, quotations, invoices, ...Read more - Paritosh G Jul 01, 2023

It is an amazing software that simplifies the intake process, provides essential...Read more - Tech Team Store Jun 22, 2023

Cons

Not Available

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There's a lot to setup, and Take a time to understand features because have lot ...Read more - Paritosh G Jul 01, 2023

Lack of dedicated mobile app or responsive mobile-friendly interface.But contino...Read more - VIKRAM MANDAL Jun 21, 2023

Reviews

Verified customer reviews

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Seamless Customer Communication

Paritosh G Jul 01, 2023

The best software ever!

Tech Team Store Jun 22, 2023

See all SmartCenter reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Orders Management
Workflow Automation and Management
Data Import/Export
Quote Management
Campaign Management
Email Marketing
Attendance
Support
Quotation Management
Payroll Management
Inventory Management
Receivable Management
Annual Contract Management
Complaint Management
Third Party Integration

Ticket Management
Expense Management
Sale Management
OTP Verification For Delivery
Own Branding
Client Login
Quotation approval/rejection
Access Controls
Quote Management
Task Management
Lead Management
Activity Log
Billing & Invoicing
Private Notes
Intake Management
Inventory Management
Point of Sale (POS)
Alerts & Reminders
UPI Payments
Task / Activity Management

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Zoho CRM

Zendesk Sell

Salesforce CRM

Bitrix24

See all Support CRM alternatives

Zoho CRM

Zendesk Sell

Salesforce CRM

Bitrix24

See all SmartCenter alternatives

Support CRM vs SmartCenter Comparison FAQs

Software questions,
answered

While Support CRM offers customized features, SmartCenter has diverse modules. Select between Support CRM or SmartCenter as per your business needs.

Both these products offer similar features but with a different approach. While Support CRM emphasizes on user experiences, SmartCenter focuses on functionalities.

It all depends on the functionalities that you prefer. While Support CRM offers add-ons along with essential features, SmartCenter emphasizes on customization.

No, the difference between Support CRM and SmartCenter lies in terms of features and functionalities. While Support CRM can be customized as per the user’s needs, SmartCenter addresses the diverse audience.

It depends upon your business requirement. Both Support CRM and SmartCenter provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Support CRM is customizable, Support CRM offers comprehensive modules.

A Quick Comparison Between Support CRM vs SmartCenter

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Support CRM vs SmartCenter In terms of Features
Comparison Between Support CRM and SmartCenter In terms of Deployment Type
Support CRM or SmartCenter: Which Is Ideal for Your Industry
Which Is Better? - Support CRM or SmartCenter

Comparison of Support CRM vs SmartCenter In terms of Features

Support CRM includes features like Online Orders Management, Workflow Automation and Management, Data Import/Export and Quote Management. SmartCenter is known for functionalities like Ticket Management, Expense Management, Sales Management and OTP Based Checkin. When you compare Support CRM vs SmartCenter, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Support CRM and SmartCenter In terms of Deployment Type

While Support CRM supports Web Based deployment; SmartCenter is suitable for Web Based deployment. While selecting between Support CRM and SmartCenter, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Support CRM or SmartCenter: Which Is Ideal for Your Industry

Support CRM is ideal for industries like All Industries. For All Industries, SmartCenter is a better choice. If you are confused between Support CRM or SmartCenter, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Support CRM or SmartCenter

Support CRM and SmartCenter can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Support CRM and SmartCenter during demo to decide which one is best for your business.

Author: Virender Singh

Support CRM VS SmartCenter

We provide the best software solution for your business needs

Support CRM vs SmartCenter Comparison FAQs

Is Support CRM better than SmartCenter?

Are Support CRM and SmartCenter same?

Which is better Support CRM or SmartCenter?

Is Support CRM the same as SmartCenter?

Can Support CRM replace SmartCenter?

What is the difference between Support CRM and SmartCenter?

A Quick Comparison Between Support CRM vs SmartCenter

Comparison of Support CRM vs SmartCenter In terms of Features

Comparison Between Support CRM and SmartCenter In terms of Deployment Type

Support CRM or SmartCenter: Which Is Ideal for Your Industry

Which Is Better? - Support CRM or SmartCenter

Support CRM VS SmartCenter

We provide the best software solution for your business needs

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Support CRM vs SmartCenter Comparison FAQs

Is Support CRM better than SmartCenter?

Are Support CRM and SmartCenter same?

Which is better Support CRM or SmartCenter?

Is Support CRM the same as SmartCenter?

Can Support CRM replace SmartCenter?

What is the difference between Support CRM and SmartCenter?

A Quick Comparison Between Support CRM vs SmartCenter

Comparison of Support CRM vs SmartCenter In terms of Features

Comparison Between Support CRM and SmartCenter In terms of Deployment Type

Support CRM or SmartCenter: Which Is Ideal for Your Industry

Which Is Better? - Support CRM or SmartCenter

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