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Support CRM VS ITCOMS

Let’s have a side-by-side comparison of Support CRM vs ITCOMS to find out which one is better. This software comparison between Support CRM and ITCOMS is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Support CRM or ITCOMS fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 11 Ratings & 10 Reviews
  • icon_desktop icon_Android
  • img 3 Ratings & 0 Reviews
  • icon_desktop icon_ios icon_Android icon_mac

Pricing

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Price Plans

₹ 3750

CRM (Rs. 3,750 per month (Billed every 3 months))

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Price on Request

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

4.8

11 Ratings & 10 Reviews

98% Likelihood to Recommend

4.4

3 Ratings & 0 Reviews

90% Likelihood to Recommend

Pros & Cons

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Pros

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Very easy to use and our team is completely dependent on this application, for c...Read more - Shreyas Feb 18, 2025

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Simple Screens, Not Required any Expert to use the application - Manisha Bhave Feb 13, 2025

Not Available

Currently no pros are available. Please check back later

Cons

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Not Found any cons, we are satisfied with the product - Shreyas Feb 18, 2025

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Nothing - Manisha Bhave Feb 13, 2025

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

user friendly , pocket friendly ,

Shreyas Feb 18, 2025

Support CRM

Manisha Bhave Feb 13, 2025

Rating

Manu skurup Dec 01, 2024

Rating

bhupesh___ Oct 22, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Quotation Management
  • checked Contract Management
  • checked Receivable Management
  • checked Complaint Management
  • checked Inventory Management
  • checked Web-based
  • checked Custom Workflows
  • checked Access Controls
  • checked Comprehensive Customer History
  • checked SLA & Reminder Notification
  • checked Collaboration
  • checked Integration
  • checked MIS Reports
  • checked Dashboards

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


TxHelpDesk

TxHelpDesk


Stingo Helpdesk

Stingo Helpdesk


Vision Helpdesk

Vision Helpdesk


See all Support CRM alternatives img
Freshdesk

Freshdesk


TxHelpDesk

TxHelpDesk


Stingo Helpdesk

Stingo Helpdesk


Vision Helpdesk

Vision Helpdesk


See all ITCOMS alternatives img

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Similar Comparison

Support CRM vs ITCOMS Comparison FAQs

Software questions,
answered

While Support CRM offers customized features, ITCOMS has diverse modules. Select between Support CRM or ITCOMS as per your business needs.

Both these products offer similar features but with a different approach. While Support CRM emphasizes on user experiences, ITCOMS focuses on functionalities.

It all depends on the functionalities that you prefer. While Support CRM offers add-ons along with essential features, ITCOMS emphasizes on customization.

No, the difference between Support CRM and ITCOMS lies in terms of features and functionalities. While Support CRM can be customized as per the user’s needs, ITCOMS addresses the diverse audience.

It depends upon your business requirement. Both Support CRM and ITCOMS provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Support CRM is customizable, Support CRM offers comprehensive modules.

A Quick Comparison Between Support CRM vs ITCOMS

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Support CRM vs ITCOMS In terms of Features
  • Comparison Between Support CRM and ITCOMS In terms of Deployment Type
  • Support CRM or ITCOMS: Which Is Ideal for Your Industry
  • Which Is Better? - Support CRM or ITCOMS

Comparison of Support CRM vs ITCOMS In terms of Features

Support CRM includes features like Quotation Management, Contract Management, Receivable Management and Complaint Management. ITCOMS is known for functionalities like Web-based reporting, Custom Workflows, Access Controls and Comprehensive & exhaustive Reports. When you compare Support CRM vs ITCOMS, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Support CRM and ITCOMS In terms of Deployment Type

While Support CRM supports Web Based deployment; ITCOMS is suitable for Web Based and On Premises deployment. While selecting between Support CRM and ITCOMS, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Support CRM or ITCOMS: Which Is Ideal for Your Industry

Support CRM is ideal for industries like All Industries. For All Industries, ITCOMS is a better choice. If you are confused between Support CRM or ITCOMS, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Support CRM or ITCOMS

Support CRM and ITCOMS can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Support CRM and ITCOMS during demo to decide which one is best for your business.

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