Compare SugarCRM VS Copper CRM

Ratings

Overall ratings

4.4

4 Ratings & 0 Reviews

Features 4

Value for Money 4.3

Ease of Use 4.5

Customer Support 4.7

Likelihood to Recommend

4.4

4 Ratings & 0 Reviews

Features 4.2

Value for Money 4.5

Ease of Use 4.3

Customer Support 4.7

Likelihood to Recommend

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Reviews

Reviews with Video

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Customer Data Management (CDM)

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Sales Management

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Marketing Automation

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Data Sourcing / Integrations

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Collaboration Tools

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support

Security & Compliance

Role-Based Access Control (RBAC)
Data Encryption
Audit Trails
Backup & Disaster Recovery
GDPR & Data Privacy

Role-Based Access Control (RBAC)
Data Encryption
Audit Trails
Backup & Disaster Recovery
GDPR & Data Privacy

AI & Machine Learning

Predictive Analytics
Lead Scoring
Chatbots

Predictive Analytics
Lead Scoring
Chatbots

Reporting & Analytics

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Alerts & Notifications

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Gallery

All Videos & Images

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Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English
français
Deutsche
Italiano
Español

English

Question and Answers

Product related question and answers

What kind of reporting and analytics does SugarCRM offer?

SugarCRM offers detailed reporting and analytics tools, including customizable d... Read more

Does SugarCRM support multiple languages and currencies?

Yes, SugarCRM supports multiple languages and currencies, making it suitable for... Read more

How customizable is SugarCRM?

SugarCRM is highly customizable, with options for custom modules, workflows, rep... Read more

See all SugarCRM Questions & Answers

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Alternatives

Top Alternative Products

Zoho CRM

CrmOne

Odoo CRM

Solid Performers CRM

See all SugarCRM alternatives

Zoho CRM

CrmOne

Odoo CRM

Solid Performers CRM

See all Copper CRM alternatives

SugarCRM vs Copper CRM Comparison FAQs

Software questions,
answered

While SugarCRM offers customized features, Copper CRM has diverse modules. Select between SugarCRM or Copper CRM as per your business needs.

Both these products offer similar features but with a different approach. While SugarCRM emphasizes on user experiences, Copper CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While SugarCRM offers add-ons along with essential features, Copper CRM emphasizes on customization.

No, the difference between SugarCRM and Copper CRM lies in terms of features and functionalities. While SugarCRM can be customized as per the user’s needs, Copper CRM addresses the diverse audience.

It depends upon your business requirement. Both SugarCRM and Copper CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While SugarCRM is customizable, SugarCRM offers comprehensive modules.

A Quick Comparison Between SugarCRM vs Copper CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of SugarCRM vs Copper CRM In terms of Features
Comparison Between SugarCRM and Copper CRM In terms of Deployment Type
SugarCRM or Copper CRM: Which Is Ideal for Your Industry
Which Is Better? - SugarCRM or Copper CRM

Comparison of SugarCRM vs Copper CRM In terms of Features

SugarCRM includes features like Ticketing System, Chatbots, GDPR & Data Privacy and Backup & Disaster Recovery. Copper CRM is known for functionalities like Contact Management, Workflow Automation and Management, Activity History and Third Party Integrations. When you compare SugarCRM vs Copper CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SugarCRM and Copper CRM In terms of Deployment Type

While SugarCRM supports Web Based deployment; Copper CRM is suitable for Web Based deployment. While selecting between SugarCRM and Copper CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SugarCRM or Copper CRM: Which Is Ideal for Your Industry

SugarCRM is ideal for industries like All Industries. For All Industries, Copper CRM is a better choice. If you are confused between SugarCRM or Copper CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SugarCRM or Copper CRM

SugarCRM and Copper CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SugarCRM and Copper CRM during demo to decide which one is best for your business.

Author: Saurabh Pandey

SugarCRM VS Copper CRM

We provide the best software solution for your business needs

SugarCRM vs Copper CRM Comparison FAQs

Is SugarCRM better than Copper CRM?

Are SugarCRM and Copper CRM same?

Which is better SugarCRM or Copper CRM?

Is SugarCRM the same as Copper CRM?

Can SugarCRM replace Copper CRM?

What is the difference between SugarCRM and Copper CRM?

A Quick Comparison Between SugarCRM vs Copper CRM

Comparison of SugarCRM vs Copper CRM In terms of Features

Comparison Between SugarCRM and Copper CRM In terms of Deployment Type

SugarCRM or Copper CRM: Which Is Ideal for Your Industry

Which Is Better? - SugarCRM or Copper CRM

SugarCRM VS Copper CRM

We provide the best software solution for your business needs

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SugarCRM vs Copper CRM Comparison FAQs

Is SugarCRM better than Copper CRM?

Are SugarCRM and Copper CRM same?

Which is better SugarCRM or Copper CRM?

Is SugarCRM the same as Copper CRM?

Can SugarCRM replace Copper CRM?

What is the difference between SugarCRM and Copper CRM?

A Quick Comparison Between SugarCRM vs Copper CRM

Comparison of SugarCRM vs Copper CRM In terms of Features

Comparison Between SugarCRM and Copper CRM In terms of Deployment Type

SugarCRM or Copper CRM: Which Is Ideal for Your Industry

Which Is Better? - SugarCRM or Copper CRM

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