Zendesk

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Starting at

$ 69 /Month

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ITES

All industries

Chat
User Rating
Map
Audio Message
Canned Messages

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Trigger
Mobile App
Chat Bot
Real Time Monitoring
History

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Overall

4.5(1)

Features

4.5

Ease of Use

4.5

Value for Money

4.5

Customer Support

4.5

Likelihood to Recommend

60%

View all Srimax Output Desk reviews

Overall

4.6(1)

Features

4.5

Ease of Use

Value for Money

Customer Support

Likelihood to Recommend

85%

View all Zendesk reviews

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pros-list-icon This Private Detachment offers Confidentially (OTR) Informing for secret messages. We like that component much just as different quills like Voice and Video Calls, Document Move and Work area Sharing and so forth. Posted - Jan 04, 2019

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pros-list-icon The platform is easy to access ,and provides agent monitoring with a smooth UI. Overall satisfied. Posted - Jun 23, 2023

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Srimax Output Desk and Zendesk

Let’s have a detailed comparison of Srimax Output Desk vs Zendesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Srimax Output Desk or Zendesk fits your business.

Comparison of Srimax Output Desk vs Zendesk In terms of Features

Srimax Output Desk includes features like Chat, User Rating, Map and Audio Message. Zendesk is known for functionalities like Trigger, Mobile App, Chat Bot and Real Time Monitoring. When you compare Srimax Output Desk vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Srimax Output Desk and Zendesk In terms of Deployment Type

While Srimax Output Desk supports Web Based deployment; Zendesk is suitable for Web Based deployment. While selecting between Srimax Output Desk and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Srimax Output Desk or Zendesk: Which Is Ideal for Your Industry

Srimax Output Desk is ideal for industries like ITES. For All Industries, Zendesk is a better choice. If you are confused between Srimax Output Desk or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Srimax Output Desk or Zendesk

Srimax Output Desk and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Srimax Output Desk and Zendesk during demo to decide which one is best for your business.

FAQs

Is Srimax Output Desk better than Zendesk?

While Srimax Output Desk offers customized features, Zendesk has diverse modules. Select between Srimax Output Desk or Zendesk as per your business needs.

Are Srimax Output Desk and Zendesk same?

Both these products offer similar features but with a different approach. While Srimax Output Desk emphasizes on user experiences, Zendesk focuses on functionalities.

Which is better Srimax Output Desk or Zendesk?

It all depends on the functionalities that you prefer. While Srimax Output Desk offers add-ons along with essential features, Zendesk emphasizes on customization.

Is Srimax Output Desk the same as Zendesk?

No, the difference between Srimax Output Desk and Zendesk lies in terms of features and functionalities. While Srimax Output Desk can be customized as per the user’s needs, Zendesk addresses the diverse audience.

Can Srimax Output Desk replace Zendesk?

It depends upon your business requirement. Both Srimax Output Desk and Zendesk provides standard features to cater diverse industry needs.

What is the difference between Srimax Output Desk and Zendesk?

The difference lies in terms of the user interface and functionalities. While Srimax Output Desk is customizable, Srimax Output Desk offers comprehensive modules.