linkedin
  • Become a Seller

Srimax Output Desk VS Freshchat

Let’s have a side-by-side comparison of Srimax Output Desk vs Freshchat to find out which one is better. This software comparison between Srimax Output Desk and Freshchat is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Srimax Output Desk or Freshchat fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 1 Ratings & 1 Reviews
  • icon_desktop
  • img 4 Ratings & 0 Reviews
  • icon_desktop icon_mac

Pricing

img

Price Plans

Price on Request

Get customise plan according to your business requirement

Get Price

₹ 1799

Growth (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 4799

Pro (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 7699

Enterprise (/agent/month, billed monthly) (/agent/month, billed annually)

View Details img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
  • img
  • img
  • img Free Trial
  • img

Offers

img

Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img

Get Exclusive Offer

Best deals by our expert on your business requirements

Ratings

img

Overall ratings

4.5

1 Ratings & 1 Reviews

80% Likelihood to Recommend

4.5

4 Ratings & 0 Reviews

87% Likelihood to Recommend

Pros & Cons

img

Pros

img

This Private Detachment offers Confidentially (OTR) Informing for secret message...Read more - Narendra Kachchhi Jan 04, 2019

Not Available

Currently no pros are available. Please check back later

Best Use for

img

Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgITES
  • imgAll Industries

We provide the best software solution for your business needs

img
img

Features

img

Product features

  • checked Chat
  • checked User Rating
  • checked Map
  • checked Audio Message
  • checked Canned Messages
  • checked Offline Messages
  • checked Multi-Operator Chats
  • checked Transferrable Chats
  • checked Assignment Rules
  • checked Chat Bot
  • checked IP Whitelisting
  • checked Authentication
  • checked Email, social, chat, phone channels
  • checked Agent Scripts
  • checked Speech Enabled IVR
  • checked Offline Experience
  • checked Auto-Resolve
  • checked Chatbot Analytics
  • checked Messaging
  • checked Custom Reports
  • checked Agent Assist AI
  • checked Omniroute
  • checked Voicebot
  • checked Multilingual
  • checked Roles & Permissions
  • checked Live Translate
  • checked Priority Inbox
  • checked Canned Responses
  • checked Private Notes
  • checked User Events & Timeline
  • checked User Segmentation
  • checked Dashboards
  • checked Facebook Messenger
  • checked Team Inbox Lite
  • checked Files
  • checked Performance Reports
  • checked CSAT Surveys
  • checked WhatsApp Business
  • checked IntelliAssign
  • checked Co-Browsing
  • checked Abandoned Call Metrics

Specifications

img

Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

img

Top Alternative Products

PlugtoChat

PlugtoChat


Chatwoot

Chatwoot


Tiledesk

Tiledesk


Botbiz

Botbiz


See all Srimax Output Desk alternatives img
Zoho SalesIQ

Zoho SalesIQ


Zendesk

Zendesk


Chatwoot

Chatwoot


PlugtoChat

PlugtoChat


See all Freshchat alternatives img

Send this comparison to my inbox

img Get directly in your email inbox on your Whatsapp

Similar Comparison

Srimax Output Desk vs Freshchat Comparison FAQs

Software questions,
answered

While Srimax Output Desk offers customized features, Freshchat has diverse modules. Select between Srimax Output Desk or Freshchat as per your business needs.

Both these products offer similar features but with a different approach. While Srimax Output Desk emphasizes on user experiences, Freshchat focuses on functionalities.

It all depends on the functionalities that you prefer. While Srimax Output Desk offers add-ons along with essential features, Freshchat emphasizes on customization.

No, the difference between Srimax Output Desk and Freshchat lies in terms of features and functionalities. While Srimax Output Desk can be customized as per the user’s needs, Freshchat addresses the diverse audience.

It depends upon your business requirement. Both Srimax Output Desk and Freshchat provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Srimax Output Desk is customizable, Srimax Output Desk offers comprehensive modules.

A Quick Comparison Between Srimax Output Desk vs Freshchat

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Srimax Output Desk vs Freshchat In terms of Features
  • Comparison Between Srimax Output Desk and Freshchat In terms of Deployment Type
  • Srimax Output Desk or Freshchat: Which Is Ideal for Your Industry
  • Which Is Better? - Srimax Output Desk or Freshchat

Comparison of Srimax Output Desk vs Freshchat In terms of Features

Srimax Output Desk includes features like Chat, User Rating, Map and Audio Message. Freshchat is known for functionalities like Assignment Rules, Chat Bot, IP Whitelisting and Authentication. When you compare Srimax Output Desk vs Freshchat, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Srimax Output Desk and Freshchat In terms of Deployment Type

While Srimax Output Desk supports Web Based deployment; Freshchat is suitable for Web Based deployment. While selecting between Srimax Output Desk and Freshchat, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Srimax Output Desk or Freshchat: Which Is Ideal for Your Industry

Srimax Output Desk is ideal for industries like ITES. For All Industries, Freshchat is a better choice. If you are confused between Srimax Output Desk or Freshchat, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Srimax Output Desk or Freshchat

Srimax Output Desk and Freshchat can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Srimax Output Desk and Freshchat during demo to decide which one is best for your business.

Still got Questions on your mind?

Get answered by real users or software experts

Add Product to Compare

close

Recommended Products

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Best Price Guaranteed

Free Expert
                        Consultation Free Expert Consultation

2M+ Happy Customers 2M+ Happy Customers