SolarWinds IT Service Desk

Desktop as a Service (DAAS)

Get Free Demo

zDesk

Desktop as a Service (DAAS)

Get Free Demo

Pricing
Industries
Features
Reviews
Gallery
Platform

Price On Request

Get Best Price

Price On Request

Get Best Price

All industries

All industries

IT Asset Management
Release Management
Dashboards
Benchmarking
Device detection

View all SolarWinds IT Service Desk features

Full Text Search
Efficient Information Management
Virtual Call Center
Scalable Application
Strong, compliant encryption

View all zDesk features

Have you used SolarWinds IT Service Desk before?
Write a Review

Have you used zDesk before?
Write a Review

View Images/Videos

Have you used SolarWinds IT Service Desk before?
Write a Review

Have you used zDesk before?
Write a Review

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between SolarWinds IT Service Desk and zDesk

Let’s have a detailed comparison of SolarWinds IT Service Desk vs zDesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether SolarWinds IT Service Desk or zDesk fits your business.

Comparison of SolarWinds IT Service Desk vs zDesk In terms of Features

SolarWinds IT Service Desk includes features like IT Asset Management, Release Management, Dashboards and Benchmarking. zDesk is known for functionalities like Full Text Search, Efficient Information Management, Virtual Call Center and Scalable Application. When you compare SolarWinds IT Service Desk vs zDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SolarWinds IT Service Desk and zDesk In terms of Deployment Type

While SolarWinds IT Service Desk supports Web Based and On Premises deployment; zDesk is suitable for Web Based deployment. While selecting between SolarWinds IT Service Desk and zDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SolarWinds IT Service Desk or zDesk: Which Is Ideal for Your Industry

SolarWinds IT Service Desk is ideal for industries like All Industries. For All Industries, zDesk is a better choice. If you are confused between SolarWinds IT Service Desk or zDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SolarWinds IT Service Desk or zDesk

SolarWinds IT Service Desk and zDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SolarWinds IT Service Desk and zDesk during demo to decide which one is best for your business.

FAQs

Is SolarWinds IT Service Desk better than zDesk?

While SolarWinds IT Service Desk offers customized features, zDesk has diverse modules. Select between SolarWinds IT Service Desk or zDesk as per your business needs.

Are SolarWinds IT Service Desk and zDesk same?

Both these products offer similar features but with a different approach. While SolarWinds IT Service Desk emphasizes on user experiences, zDesk focuses on functionalities.

Which is better SolarWinds IT Service Desk or zDesk?

It all depends on the functionalities that you prefer. While SolarWinds IT Service Desk offers add-ons along with essential features, zDesk emphasizes on customization.

Is SolarWinds IT Service Desk the same as zDesk?

No, the difference between SolarWinds IT Service Desk and zDesk lies in terms of features and functionalities. While SolarWinds IT Service Desk can be customized as per the user’s needs, zDesk addresses the diverse audience.

Can SolarWinds IT Service Desk replace zDesk?

It depends upon your business requirement. Both SolarWinds IT Service Desk and zDesk provides standard features to cater diverse industry needs.

What is the difference between SolarWinds IT Service Desk and zDesk?

The difference lies in terms of the user interface and functionalities. While SolarWinds IT Service Desk is customizable, SolarWinds IT Service Desk offers comprehensive modules.