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  3. SolarWinds Web Help Desk VS SeQure Employee Helpdesk

SolarWinds Web Help Desk VS SeQure Employee Helpdesk

Let’s have a side-by-side comparison of SolarWinds Web Help Desk vs SeQure Employee Helpdesk to find out which one is better. This software comparison between SolarWinds Web Help Desk and SeQure Employee Helpdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether SolarWinds Web Help Desk or SeQure Employee Helpdesk fits your business.

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SolarWinds Web Help Desk
SolarWinds Web Help Desk

4.8

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SeQure Employee Helpdesk
SeQure Employee Helpdesk

4.4

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SolarWinds Web Help Desk
SolarWinds Web Help Desk

4.8

Get Free Demo
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SeQure Employee Helpdesk
SeQure Employee Helpdesk

4.4

Get Free Demo

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  • Rating & Review
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  • Recommended
  • img 2 Ratings & 2 Reviews
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  • img 5 Ratings & 0 Reviews
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Pricing

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Price Plans

Price on Request

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₹ 1799

Standard

₹ 3599

Professional

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  • Lifetime Plan
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.8

2 Ratings & 2 Reviews

95% Likelihood to Recommend

4.4

5 Ratings & 0 Reviews

84% Likelihood to Recommend

Pros & Cons

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Pros

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I worked end of the week move at Dcl. Incredible organization extraordinary grou...Read more - Shabee haider Jan 23, 2019

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I ordered a software from Techjockey. I expected it to come in the form of a CD ...Read more - Soumitra Bhowmik Aug 07, 2018

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Reviews

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Verified customer reviews

Great site and great service

Soumitra Bhowmik Aug 07, 2018

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Ticket Management
  • checked Asset Management
  • checked Self Service Portal
  • checked Ticket / Issue Tracking
  • checked Integration
  • checked Surveys Feedback
  • checked Email Integration
  • checked Inventory Management
  • checked Open Tickets With QR Code
  • checked Support Team
  • checked Security
  • checked Resolution Independent Mesh
  • checked User Management
  • checked Time Tracking
  • checked Team Collaboration
  • checked User acess control
  • checked Ticket Rating
  • checked Ticketing
  • checked Custom Ticket Views
  • checked Private Chats
  • checked Insights and Reports
  • checked Automate Ticket Management
  • checked Track Communications
  • checked Vendor Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk

Vision Helpdesk

Vision Helpdesk

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Elitser Helpdesk Software

TxHelpDesk

TxHelpDesk

See all SolarWinds Web Help Desk alternatives img
Freshdesk

Freshdesk

Vision Helpdesk

Vision Helpdesk

Elitser Helpdesk Software

Elitser Helpdesk Software

TxHelpDesk

TxHelpDesk

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SolarWinds Web Help Desk vs SeQure Employee Helpdesk Comparison FAQs

Software questions,
answered

While SolarWinds Web Help Desk offers customized features, SeQure Employee Helpdesk has diverse modules. Select between SolarWinds Web Help Desk or SeQure Employee Helpdesk as per your business needs.

Both these products offer similar features but with a different approach. While SolarWinds Web Help Desk emphasizes on user experiences, SeQure Employee Helpdesk focuses on functionalities.

It all depends on the functionalities that you prefer. While SolarWinds Web Help Desk offers add-ons along with essential features, SeQure Employee Helpdesk emphasizes on customization.

No, the difference between SolarWinds Web Help Desk and SeQure Employee Helpdesk lies in terms of features and functionalities. While SolarWinds Web Help Desk can be customized as per the user’s needs, SeQure Employee Helpdesk addresses the diverse audience.

It depends upon your business requirement. Both SolarWinds Web Help Desk and SeQure Employee Helpdesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While SolarWinds Web Help Desk is customizable, SolarWinds Web Help Desk offers comprehensive modules.

A Quick Comparison Between SolarWinds Web Help Desk vs SeQure Employee Helpdesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of SolarWinds Web Help Desk vs SeQure Employee Helpdesk In terms of Features
  • Comparison Between SolarWinds Web Help Desk and SeQure Employee Helpdesk In terms of Deployment Type
  • SolarWinds Web Help Desk or SeQure Employee Helpdesk: Which Is Ideal for Your Industry
  • Which Is Better? - SolarWinds Web Help Desk or SeQure Employee Helpdesk

Comparison of SolarWinds Web Help Desk vs SeQure Employee Helpdesk In terms of Features

SolarWinds Web Help Desk includes features like Ticket Management, Asset Management, Self Service Portal and Ticket / Issue Tracking. SeQure Employee Helpdesk is known for functionalities like Open Tickets With QR Code, Support Team, Security and Resolution Independent Mesh. When you compare SolarWinds Web Help Desk vs SeQure Employee Helpdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SolarWinds Web Help Desk and SeQure Employee Helpdesk In terms of Deployment Type

While SolarWinds Web Help Desk supports Web Based deployment; SeQure Employee Helpdesk is suitable for Web Based deployment. While selecting between SolarWinds Web Help Desk and SeQure Employee Helpdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SolarWinds Web Help Desk or SeQure Employee Helpdesk: Which Is Ideal for Your Industry

SolarWinds Web Help Desk is ideal for industries like All Industries. For All Industries, SeQure Employee Helpdesk is a better choice. If you are confused between SolarWinds Web Help Desk or SeQure Employee Helpdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SolarWinds Web Help Desk or SeQure Employee Helpdesk

SolarWinds Web Help Desk and SeQure Employee Helpdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SolarWinds Web Help Desk and SeQure Employee Helpdesk during demo to decide which one is best for your business.

Author: Techjockey Team

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