helpspot

Help Desk Software

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Starting at

$ 699 /year

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All industries

All industries

Ticket Management
Asset Management
Self Service Portal
Ticket / Issue Tracking
Integration

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Team Collaboration
Filters
Automation
Integration
Branding

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Overall

4.8(2)

Features

4.8

Ease of Use

4.9

Value for Money

4.7

Customer Support

4.7

Likelihood to Recommend

76%

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pros-list-icon I ordered a software from Techjockey. I expected it to come in the form of a CD to download. In fact, having queried this, I received a phone call explaining that I would simply have to download a code. Well I did and the downloading process was totally idiot proof. The customer service is excellent and I would recommend Techjockey to anyone. Posted - Aug 07, 2018

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between SolarWinds Web Help Desk and helpspot

Let’s have a detailed comparison of SolarWinds Web Help Desk vs helpspot to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether SolarWinds Web Help Desk or helpspot fits your business.

Comparison of SolarWinds Web Help Desk vs helpspot In terms of Features

SolarWinds Web Help Desk includes features like Ticket Management, Asset Management, Self Service Portal and Ticket / Issue Tracking. helpspot is known for functionalities like Team Collaboration, Filters, Automation and Integration. When you compare SolarWinds Web Help Desk vs helpspot, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SolarWinds Web Help Desk and helpspot In terms of Deployment Type

While SolarWinds Web Help Desk supports Web Based deployment; helpspot is suitable for Web Based deployment. While selecting between SolarWinds Web Help Desk and helpspot, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SolarWinds Web Help Desk or helpspot: Which Is Ideal for Your Industry

SolarWinds Web Help Desk is ideal for industries like All Industries. For All Industries, helpspot is a better choice. If you are confused between SolarWinds Web Help Desk or helpspot, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SolarWinds Web Help Desk or helpspot

SolarWinds Web Help Desk and helpspot can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SolarWinds Web Help Desk and helpspot during demo to decide which one is best for your business.

FAQs

Is SolarWinds Web Help Desk better than helpspot?

While SolarWinds Web Help Desk offers customized features, helpspot has diverse modules. Select between SolarWinds Web Help Desk or helpspot as per your business needs.

Are SolarWinds Web Help Desk and helpspot same?

Both these products offer similar features but with a different approach. While SolarWinds Web Help Desk emphasizes on user experiences, helpspot focuses on functionalities.

Which is better SolarWinds Web Help Desk or helpspot?

It all depends on the functionalities that you prefer. While SolarWinds Web Help Desk offers add-ons along with essential features, helpspot emphasizes on customization.

Is SolarWinds Web Help Desk the same as helpspot?

No, the difference between SolarWinds Web Help Desk and helpspot lies in terms of features and functionalities. While SolarWinds Web Help Desk can be customized as per the user’s needs, helpspot addresses the diverse audience.

Can SolarWinds Web Help Desk replace helpspot?

It depends upon your business requirement. Both SolarWinds Web Help Desk and helpspot provides standard features to cater diverse industry needs.

What is the difference between SolarWinds Web Help Desk and helpspot?

The difference lies in terms of the user interface and functionalities. While SolarWinds Web Help Desk is customizable, SolarWinds Web Help Desk offers comprehensive modules.