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  3. TeamSupport (Formerly Snapengage) VS Tiledesk

TeamSupport (Formerly Snapengage) VS Tiledesk

Let’s have a side-by-side comparison of TeamSupport (Formerly Snapengage) vs Tiledesk to find out which one is better. This software comparison between TeamSupport (Formerly Snapengage) and Tiledesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether TeamSupport (Formerly Snapengage) or Tiledesk fits your business.

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TeamSupport (Formerly Snapengage)
TeamSupport (Formerly Snapengage)

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Tiledesk
Tiledesk

4.4

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TeamSupport (Formerly Snapengage)
TeamSupport (Formerly Snapengage)

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Tiledesk
Tiledesk

4.4

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  • img 4 Ratings & 0 Reviews
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Pricing

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Price Plans

$ 29

Chat Support

$ 35

Essential Support

$ 49

Professional Support

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€ 25

Basic

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  • Lifetime Plan
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

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4.4

4 Ratings & 0 Reviews

82% Likelihood to Recommend

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Configurable Workflow
  • checked Omnichannel support
  • checked HIPAA-compliant, encrypted
  • checked Integrations
  • checked 24/7 support
  • checked Live Chat Widget
  • checked Activity Dashboard
  • checked Third Party Integration
  • checked Social Media Integration
  • checked Multi-Channel Communication
  • checked Customizable Branding
  • checked Reporting & Analytics
  • checked Knowledge Base Management
  • checked Email Management
  • checked Ticket Management
  • checked Live Chat

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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TeamSupport (Formerly Snapengage) vs Tiledesk Comparison FAQs

Software questions,
answered

While TeamSupport (Formerly Snapengage) offers customized features, Tiledesk has diverse modules. Select between TeamSupport (Formerly Snapengage) or Tiledesk as per your business needs.

Both these products offer similar features but with a different approach. While TeamSupport (Formerly Snapengage) emphasizes on user experiences, Tiledesk focuses on functionalities.

It all depends on the functionalities that you prefer. While TeamSupport (Formerly Snapengage) offers add-ons along with essential features, Tiledesk emphasizes on customization.

No, the difference between TeamSupport (Formerly Snapengage) and Tiledesk lies in terms of features and functionalities. While TeamSupport (Formerly Snapengage) can be customized as per the user’s needs, Tiledesk addresses the diverse audience.

It depends upon your business requirement. Both TeamSupport (Formerly Snapengage) and Tiledesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While TeamSupport (Formerly Snapengage) is customizable, TeamSupport (Formerly Snapengage) offers comprehensive modules.

A Quick Comparison Between TeamSupport (Formerly Snapengage) vs Tiledesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of TeamSupport (Formerly Snapengage) vs Tiledesk In terms of Features
  • Comparison Between TeamSupport (Formerly Snapengage) and Tiledesk In terms of Deployment Type
  • TeamSupport (Formerly Snapengage) or Tiledesk : Which Is Ideal for Your Industry
  • Which Is Better? - TeamSupport (Formerly Snapengage) or Tiledesk

Comparison of TeamSupport (Formerly Snapengage) vs Tiledesk In terms of Features

TeamSupport (Formerly Snapengage) includes features like Configurable Workflow, Omnichannel, HIPAA-compliant, encrypted and Integrations. Tiledesk is known for functionalities like Activity Dashboard, Third Party Integration, Social Media Integration and Multi-channel Management. When you compare TeamSupport (Formerly Snapengage) vs Tiledesk , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between TeamSupport (Formerly Snapengage) and Tiledesk In terms of Deployment Type

While TeamSupport (Formerly Snapengage) supports Web Based deployment; Tiledesk is suitable for Web Based and On Premises deployment. While selecting between TeamSupport (Formerly Snapengage) and Tiledesk , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

TeamSupport (Formerly Snapengage) or Tiledesk : Which Is Ideal for Your Industry

TeamSupport (Formerly Snapengage) is ideal for industries like All Industries. For All Industries, Tiledesk is a better choice. If you are confused between TeamSupport (Formerly Snapengage) or Tiledesk , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - TeamSupport (Formerly Snapengage) or Tiledesk

TeamSupport (Formerly Snapengage) and Tiledesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare TeamSupport (Formerly Snapengage) and Tiledesk during demo to decide which one is best for your business.

Author: Techjockey Team

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